RechargeItNow.com — Pathetic Service : Money gets charged but recharge never happens

AmanpreetKaur87

from Mumbai, Maharashtra

Mar 26, 2012

Address: Delhi

Approximately 90% of the times I try to recharge my phone , the money gets debited from my account but the recharge gets failed. It gets onto some permanent redirect due to which there isn't any status generated neither is there any transaction id so that i can track if the refund has happened. This is a pathetic service. Recharge never happens but these bloody people charge the money.

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RechargeItNow Customer Care

from Bengaluru, Karnataka

Mar 26, 2012

Verified Support

Dear Customer,

Please provide us the following information & write to us at [protected]@rechargeitnow.com

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com