[Resolved]  RechargeItNow.com — Recharge amount was not refunded

Address: Pune, Maharashtra

I have Recharged the amount of 400/- Two times to TATA Docomo mobile Number ([protected]) in the month of March through rechargeitnow.com site, Recharge was failed two times but amount was not refunded.

My Mobile Number - +91 [protected]
My EMail-ID - rambabu.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Dear Customer,

Please provide us the transaction ID which will assist us in doing the needful

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Kindly recheck & provide us the following information with your bank account statement and mark a mail on [protected]@rechargeitnow.org
• Mobile/VC number recharged
• Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.)
• Date and exact/ approximate time of recharge
• Amount with which you recharged your mobile/DTH
• Transaction i.d. of the recharge that failed
• Name of Payment Gateway
• E-Mail used

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

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