RechargeItNow.com — Refund not received

nbkii7b1

from Chennai, Tamil Nadu

Mar 13, 2012

Address: Bangalore, Karnataka

Hello,

My Name is Arun Maheshwari.

This is regarding a fraud by Website rechargeitnow.com.

I Recharged from their website My mobile for Rs.500.It was mentioned on their website that I will get Rs.500 as talktime.However I got only 406 as Talk time.

Although the amount is small but it is about principles.One or 2 other of my friends also faced this issue.

I wrote them 10-15 times that please refund me the amount but I have not received any reply till now.

They are saying contact operator.But the point is that on their website they have mentioned Rs 500 talktime in Rs 500.So

there is no question of operator here.

I recharged for 500 after viewing on their website for full talktime.

Please find attached screenshot mentioning Rs 500 talktime in Rs 500.

Kindly help me because I am fed up of this.

Please find below other details as well:

a) Name of the mobile:Vodafone Karnataka
b)Mobile No recharged:[protected]
c. Dateand time:[protected], 01:45 PM
d. Amount with which you recharged your mobile:500
e.Order id:R61654814a11
f:Payment gateway:CITIBANK
g:Transaction id:39980628

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Comments

RechargeItNow Customer Care

from Bengaluru, Karnataka

Mar 13, 2012

Verified Support

Dear Customer,

Regarding your query, please be informed that we have verified the status of your transaction (Transaction ID:39980628, Order ID:R61654814a11, Rs.500) with the operator and found that it was success at their end. The Operator ID of the same transaction is (MRIT[protected]).

Kindly contact your operator and tell them this operator id-MRIT[protected] for further query

Hope this resolves your query.

Regards
Team rechargeitnow.com

nbkii7b1

from Chennai, Tamil Nadu

Jan 26, 2013

Hello,

I am saying it was successful but i received only 406 as talktime and not full 500 as mentioned on your website..Th full talktime mentioned on your website was wrong..

Please refund.

I have contacted my operator.

Thanks