RechargeItNow.com — Transaction failed yet money deducted from my account

Address: North West Delhi, Delhi

I tried an online recharge for my brother's aircel mobile number [protected] for Rs 100. Transaction got failed yet money was deducted from my sbi account through net banking. The date of this transaction was 24 sep 2012. I filed a complaint on the contact us option the same day, and further the escalation option after one week. I have still not received any recharge from the company nor any refund made and also no-one communicated from the company side.

Regards,
Rohit kumar
[protected]
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Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs.100 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards

Team rechargeitnow.com
Please do not respond to this mail. Should you have any further queries, please submit the contact us form with the appropriate description.
Thank you very much www.rechargeitnow.com

Refund of Rs. 100 is credited in my account today (10-oct-2012)

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