[Resolved]  Reliance Big Adda — sewing machine

RELIANCE BIG ADDA — WRONG/CHEAP PRODUCT DELIVERED

I have ordered a "i5 iFone 4G Wi-Fi Dual Sim GSM Mobile Phone" on reliance SHOP.BIGADDA.COM on 27.01.2011. After a week time on 07.02.2011 the product is delivered to me. After opening the box the product is looking different and a cheep chine made mobile phone which is not having 'Wi-Fi' functionality. And the supplied battery is also not working. I have expensed Rs. 6200 for the product but the product delivered to me a cost of Rs. 2000 only. Help me.

I am enclosing my order details herewith.

MAHESH BINGI
[protected]

sir, i have ordered a AP3 TV mobile 1st nd cancelled that mobile during the conformation call and orderd a mobile of code SK1084 where its code no.is[protected] but i recievd a mobile of previously ordered its order no.is [protected] i had expensed about 3, 224rs... but the mobile which i had recieved is not working from second day of the received day...i had orderd at the date of June 14 2011 and recievd on July 1st 2011...from july 3rd it is not working...the whole toch had been damaged..i could not even unlock the phone.i called to your no.s which is [protected] from july 4th onwards i had talked to ur agents but no response from them...the persons who received my calls are ARCHANA, DAKSHAYANI, SALONI, LASYA, PUSHPA, VENA, DEPA AND MANY...but gave me unsatisfactory response for me...nd i was soo disappointed by taking your product and today is july 27th...from the date of complaint i have not recieved any call from you...in order that im not getting any satisfactory response from your agents also...i was vexed by doing many calls and lost more and more money...so, please make some reasonable response for me sir...if i could not recieve any reponse from u also i will be moving on with the consumer forms action ..ihad already told the same to PUSHPA, ARCHANA they said that to continue my proceedings...ill b waiting for the week days for your response sir...


please help me sir...

RELIANCE BIG ADDA — Product not delivered

I have placed an order of blackberry mobile set on reliance big adda on Fri, 12 August, 2011 order no[protected]. Till date the product is not delivered to me. I have paid the money at the time of booking of the product through net banking. On 20th Aug 2011 one courier called me and told that the product is on COD basis and I have to pay at the time of delivery of the product.
When I complaint about this to bigadda it was told to me that the matter will be solved with in two days. After two days again when i called to Bigadda it was told to me that the matter will be solved in this week itself.
On 30th of august it was told to me that it will take 15 days’ time to delivered my product
When I call on 13th Sep 2011 it was told to me that my product will be delivered up to 17th Sep 2011.
When it was not delivered I again called to bigadda on 19th sep and now they are telling that it will take another 10 to 15 days to deliver my product. When I asked that I want to talk with someone having higher authority they didn’t provide me the phone no. or email ID. The representative talked to me haven’t any authorities to give any commitment neither I got any communication from their side.
I have written no. of mail to bigadda but none of them replied nor they give nay firm commitment to me for the delivery of that product.
Kindly suggest how I can register a grievance against reliance bigadda.

Regards..
Inder Bhatt
[protected]