Samsung India Complaints & Reviews

Same case with me with Samsung Bio Sleep. They are useless. By name they are MNC but they do don't know anything about customer support. They even don't know how to talk to the customer. Every one washes their hands after selling the product. I brought Samsung Biosleep AC from TMC in A S Rao Nagar. They said the AC will be delivered in 3 days as they don't have stock. After several followups they finally delivered on the 3rd day. The delivery contractor dropped the AC and it was totally damaged, and luckly I am there when he came. He said no problem he will change it with the other piece in the van. Don't know if it happened with that piece also some where. Poor guy who has received the damaged one which was fallen down at my premises. Than I started calling Samsung for installation. They told that they will send the engineer 1 day after the delivery of AC in the earlier morning. When I called them on next day morning, they told me that the engineer has already left and they gave me some contractor mobile number.From them onwards they used to call me and say that the engineer was coming shortly to your place. And it was repeated for the whole entire day. When I check with samsung in evening than also they say the same...and as I already planned for the day thinking they will come, my entire day was in soop...and finaly when I called them they started playing...say people are busy, it's season time, and they started talking about rules saying actually as per the rules they will be sending the engineer only after 48hrs which store room guys are not saying to customer. if they have somthing like that they need to inform to the customer so they can plan accordingly. They don't even have basic commencence on how to speak with customer. There is no complaint section at all in any samsung sites. if any one know please let us know so that we will make them aware of what is happening. I would say, please don't go for Samsung products. Service is very very very bad.

in my case, I also bought a biosleep A/c of samsung. The person who came to install from samsung had very little knowledge of installatin and it took him 7 hours and then also it wasnt fitted properly.

It's ridiculous reallyyyy but what to do, ...

Dear Concern,

This is with the reference of my complain regarding the service by the samsang dealer (Manokamna)provide by us.

We have purchased the washing Machine on dated 25/11/04 with the warranty of 5 yrs from the subsiquent dealer. But recently we are facing some technical defect in the same machine. we have logged the complain for the same but we didn't receive any feedback from the side of the dealer.

Again we have apporached to the concern person but the reply which we have got is quite surprise to us. As per the statement of service station authority the techincal person will not go to the customer end & provide the service for the same

According to him we have to manage the transpotaion of washing machine and manage to produce the machine at the service station.

One side all we are talking about customer delight & customer satisfaction & the other hand side the reality is much far from the truth.

Note: I have got your mail Id from the warrenty book. Please pass my message to the customer care if the same is not concern with you.

If i will not get the reply or solution within the span of time i will forward the complain to the higher authority.


Thanks in advance for your quick respose

Detail:
Manokamna Dealer
Samsung Washing Machine
MD 8700
Sr No: WOO452CX900173
[protected], 2240529
Purchare Dt: 25/11/2004



My Mailing ADDRESS:

Nand Kishore Singh
B.B. Gunj
Gandhi nagar,
Road No:- 3
Muzaffarpur, Bihar
Pin: 826001
Ph: [protected], [protected], [protected]

Thanks & regds
KK

I Purchased a New LCD Monitor on 17th Of Oct that model no is 943NWX, serial no is my19hmfq807973. at the same day when i open monitor and started on . then i find a problem regarding display.. i call samsung customer care.Engineer visit my site and tell me the problem in display card. i said him to replace the lcd monitor because of the manufacturing fault. when i concern with dealer, he says. samsung will give me a DAO letter. and after that dealer can replace a monitor. but samsung refuse to give me DAO letter. pls suggest me what can i do now ??
My Address is - 10-A, sarai Jullena, okhla road, new Delhi-25
Near by new friends colony.
My number is [protected]
Office Number is[protected]

Samsung Bio Sleep 1.5 Tr — Poor Service

I purchased Samsung Bio Sleep 1.5 Tr in April 2008.The product quality is very poor.I compalined on 21/04/09 for the service COMPLAIN NUMBER [protected] but no body respoend to the complain.

I thing prroduct never gone to Quality Check.Poor Product, Poor Service and no body is here to take care of Companies reputation.

Kindly attend the complain otherwise I will have to go to Consumer Forum.

Shivani Srivastava
[protected]

samsung bio sleep 1.5 ton — poor service

i have purchased an 1.5 ton AC(bio sleep) of samsung company..i had a problem and i complained to your dealer SOPHY'S SYNDICATE, TRICHIRAPALLI, TAMILNADU . one month passed but no response .i have not seen such a poor service in any of the other company.dont prefer to give dealership to wrong dealer.because of this name of the samsung company is spoiled.Take immediate action on this SOPHY'S SYNDICATE .or else you have face the consequences.

Samsung Bio Sleep is a failure as a technology. This is a marketing gimmick and I have been a victim of the same.
Instead of spending millions on the marketing/ media activities, Samsung should invest some amount in actually producing some quality products. Or hire some qualified people to do so.

I invested in the Bio Sleep 1.5 ton compact model coded 18UA X and now feel cheated.
The worst thing is that when I could have spent Rs 18-20, 000 on a 1.5 ton Electrolux or Voltas or any other brand, I jugged the book by its cover and went in for the so called world leaders in electronics brand the biggest investment regret in my life.

Now this AC within one week of installation spills water from the indoor unit on my newly painted bedroom wall and also damaging my expensive audio speakers and some important documents.
After 4 calls one so called expert landed in my house after 6 days and concluded that my brand new AC needed a gas re-fill……..I repeat my new AC.
As unbelievable it sounds I was told that this is normal due to weather change. Unfortunately for me none of my friends and relatives who have split AC’s have concurred this. Its also surprisingly very noisy with the louvers delivering a irritating cacophony ensuring that I never enter dream land in my sleep.
Beyond this the AC is not at all efficient at cooling and moreover a poor fan too even on 3rd bar of the fan speed I do not get the required air blast. It just refuses to cool and worst has been spilling water on my wall every alternate day.

Since 5 days I am being promised a call back by their call center, which has not yet happened.

All said and done on a serious note the time has come to eject non-performing products from the Indian market and modify legal policies to pull back such products even if they were over produced by the manufacturer.

Jai Hind
Moshe Aston

Samsung — SAMSUNG IS SLEEPING

I have given my SAMSUNG - Home Theater for servicing center Bangalore - BTM-1st Stage ( problem is replacement of sensor)
It's almost 20 days and still they have not turned up .. and the reason is They don't have the part.. Its a stupid answer to say.
If the Samsung itself is not providing the part than where should be get it.. from the Bazar?

SAMSUNG CUSTOMER CARE IS SLEEPING... I think they also in vaccation for 1 months - Marry Christmas and Happy New year :)

smansung s3500i on for mobile first page os enter for software so send in formet details

Samsung AC's are the worst of all the ac's even cheaper ones are actually better in quality. Even worst is their service department. I have had to chace the service department in Pune for over 1 year and some rajendra Iyer is just warming the chair and not at all an executer.

Its the choice one has either to fight such thugs or to sit back saying it was my bad luck.

i bought a samsung biosleep 1.5 split.in 2009.this ac was replaced due to lot of problems in 2010 april.now i got the same problem again.called customer care many times today, but nothing was done.they dont seem to care.iv got a free ac for samsung.they can pick it up from me anytime.my no is [protected]. pranesh rao coimbatore.

samsung bio sleep 1 ton — not efficient cooling

respected sir,
i am not having efficent cooling for my AC, so i want to knw what are the things that can be done for clening it at home.

DEAR SIR,
I HAVE PURCHASED SAMSUNG AC SPLIT AS183BGC ON[protected] VIDE INVOICE NO: DS/1112/CR-829 FROM TIRUMALA MUSIC CENTRE,[protected]/C/1/13/1 to 8, S.S.R. VIJETHA ROAD EMPIRE, DILSUKHNAGAR, HYDERABAD, INDIA. PH:[protected], 24052039. WE HAVE LODGED A COMPLAINT REGARDING MAKING NOISE FROM AC SPLIT UNIT AND ASKED FOR SERVICE VIDE COMPLAINT NO: D020403 ON[protected].. KINDLY NOTE THAT AT THE TIME OF PURCHASING THE SALES STAFF INFORMED THAT THERE ARE 4 FREE SERVICES FOR THE AC UNIT.INSTEAD OF MAKING SEVERAL CALLS TO TMC, DILSUKHNAGAR UNIT THERE WAS NO RESPONSE / SERVICE TILL DATE.VERY POOR RESPONSE FROM TMC DILSUKHNAGAR STAFF.KINDLY SEE TO ARRANGE NECESSARY ARRANGEMENTS FOR MY COMPLAINT AS EARLY AS POSSIBLE...



FROM:
K.GANDHI, FLAT NO: 302,
VARUN TOWERS, KAMALA NAGAR,
MEDIPALLY, GHATKESAR MANDAL,
RR DT, A.P.
(NEAR BY UPPAL BUS DEPOT)
PH:[protected], [protected]

my mobile is stolen on 06.03.08.
mobile no: [protected]
mobile model:SGH-M-600
please trace the phone as soon as possible

my Nokia N70 Music Edition with the IMEI no [protected] has been stolen on 7th March 2008 with the airtel number [protected] will request for the tracking and recovery

My mobile got stolen yesterday night. I want this to be tracked and make it unusable.

IMEI no. of my mobile samsung E 840 is [protected]

Asif

My mobile got stolen and the model is SGH-J600 OSSINU and I want this to be tracked and make it unusable.

IMEI no. of my mobile samsung is *357172/01/821135/5*
Month and Year of Manufacture- Nov, 2007

I have lost my security & trakar no.
My phone model no-SGH-C170 &EMI NO-
35750/01/128280/6

I have lost my security & trakar passward.
My phone model no-SGH-C170 &EMI NO-
35750/01/128280/6

My Samsung mobile got stolen and the model is SGH-C160ZKBINA and I want this to be tracked and make it unusable.

IMEI no. of my mobile samsung is [protected]

To
SAMSUNG INDIA LTD

Sub: Damage of Samsung Mobile Phone Model No: SGH- X 210

Dear Sir,

Having heard the worldwide fame and seen the publicity I was attracted to your product and purchased a Samsung Mobile Phone Model No: SGH- X 210 from “Digital Gallary”, Babupara, Jalpaiguri in the hope of longevity of the other brands in the market.
But unfortunately all my dreams and hopes shattered when the above Mobile phone damaged twice during the last 3 months because of the defects of machinery.
I contacted to above shop owner. They only recorded the information and kept my phone saying that it would deliver within 7 days, but after repeatedly request, I got the phone after 15 days. After 1½ month its display was gone. I again contacted to Mr. Debojyoti Ghosh, the owner of Digital Gallary and requested to replace it as I was very anxious as I spent the money after by putting aside small amount from my salary to purchase the mobile. He then told me that he had nothing to do as it was a machinery defects and told me to keep the mobile and he also stated that he would sent it to Siliguri servicing center for repairing. He told a lie, because it was sent to Kolkata (as per his statement) after 20 days, and till the date I have not received my phone and I am facing a lot of problems as I have to go outstation for my job and mobile is exigent for me as my family members can easily reach to me while I am out of home. I pleaded so many times but they did not hear to me.

For your kind information, I give you the mobile nos of representatives given by Digital Gallary: [protected], [protected]

If it is the feature of servicing of a world famous company like you what can we do? Could you please inform me what steps should be taken by me for keeping the dignity of your world wide famous company intact?
Hoping your S.O.S. reply and cooperation.

Yours faithfully

Mrigen Adhikary
RajbariPara. Jalpaiguri
Post & Dist: Jalpaiguri
Pin: 735101
Ph:[protected]
Mob No: [protected]

I HAVE LOST MY CELL SAMSUNG SGH-J700 PLS TRACE MY CELL & E MAIL THE LOCATION WHERE IS IT
IT WILL B UR KINDNESS I[censored] WILL HELP ME
PLS DO THE NEEDFUL

Samsung Mobile C170 — Service Delay

I have given Samsung Mobile c170 on 16-Sep-2008 for service in Digital Waves, CIT Colony 2nd main road, Mylapore. I am hanging behind them since 15 days for getting my mobile serviced.

Its Very Poor Service.

SOMEBODY STOLLEN MY SAMSUNG SGH D900i IWANT THE MOBILE TO BE TRACKED
IMIE NO :[protected]

To
SAMSUNG INDIA LTD.
SUB-samsung SGH-C170 MOBILE got stolen
Respected authority,
I bought my SAMSUNG SGH-C170 mobile. On the day when i had my journey to some conference while getting to the train, some pick pocketer took my mobile phone, now the problem is that WHAT SHOULD I DO TO PREVENT ANY CALLS OR OTHER PROBLEMS TO NOT COME, WHAT SHOULD I DO TO DEACTIVATE MY MOBILE PHONE SO THAT NOBODY CAN USE IT, PLEASE CONTACT ME ON [protected] AND TELL ME WHAT TO DO
Yours Faithfully,
AMAN VARMA
[global hospital, delwara road, mt. abu, rajasthan ]

My mobile got stolen and the model is SGH-X210A and I want this to be tracked and make it unusable.

My mobile got stolen and the model is SGH-X210A and I want this to be tracked and make it unusable. Serial number is IMEI[protected]

Dear Sir,
PLEASE SOLVE MY PROBLEM,
my mobile has been theft in front of me and the man who had stole my mobile is not giving it back to me. my mobile is Nokia N70 and having Airtel sim, mobile number is [protected] and the sim is also present in or it may be out. please lock that mobile so that the mobile is not usefull to him.

Dear Sir,

My mobile got stolen and the model is SGH-E210 and I want this to be tracked and make it unusable. Serial number is IMEI 354316/01038340/6
kindly help me in tracing my mobile

Dear Sir,
my mobile was stolen yesterday at around 4.30pm from vileparle (e) date : 20/10/08

kindly help me in tracing my mobile

Model – SAMSUNG i450
IMEI –[protected]

Hi,
My mobile got stolen on 9th October-2008 and the model is SGH-E250 and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.

Regards
Sanju

i loat my samsung J700 mobile .can we trace it now .If we can then guide me the way.i would be obliged/

MY MOBILE IS THEFT ON 07/01/09 IN RAJAHMUNDRY
SAMSUNG SGH-i450
IMEI: 359081/01/179240/2
PLEASE HELP ME IN TRACING IT

Hi,
My mobile got stolen on 11 february-2009 and the model is samsung-E250 and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no is:[protected]

I lost my mobile yesterday (near at Dharmapuri distric).Please find out and get me same

My mobile got stolen on 25.02.2009 at Akola Dist. Akola (Maharashtra) and the model is SGH-E840 and I want this to be tracked and make it unusable. Serial number is IMEI [protected].
kindly help me in tracing my mobile.

Sir, I lost my Samsung Cell phone on the 22nd of April 2009. The Model number is SGH-X820 and the IMEI No. is 359308/00/214929/6. Is it possible to trace it? It has very very important data.

anyone anyone has ever got his mobile back using this forum???? please leave a comment. therez no point just pleading for help. the moderator might be enjoying and grinning at your silly requests!!

Respected Sir
My New Mobile samsung c5212 have been miss place
its IMEI No. is [protected]

plz find this mobile and call me on [protected]
or [protected]


I Hope that you find my mobile

thanking you

Rohit Moliya

dear sir,

i want to know about the security lock..
i dont know how to do
i want to prevent my mobile from third party
so kindly help me sir...

Samsung SGH E250 — Theft

Samsung Mobile, model SGH E250 has been robbed yesterday night i.e. on 6th June 2009 at around 10:05PM.
Body Color: Black
Purchased on: 28/07/2007
EMEI Number: [protected]

Please help in deactivating the mobile phone.

Thanks,
Tarun

Dear Sir,

I lost my mobile on 14-06-09 around 12:30pm. please track my mobile phone model SGH E- 250. Please let me know if you can track my mobile.

Samsung — mobile thept

i have a mobile (model samsung vs leek, imei no.OFIE69DD colour black, mobile no [protected]).which is lost some where.i am very needy of this mobile. i[censored] could find it and return it to me then i will always thankful to you.

Samsung SGH C-170 — Theft my mobile / to be close

Dear sir/Madam
My samsung mobile SGH C -170, IMEI - [protected] has been stolen as on 28.07.2009
so i request to you please do close my mobile phone or Tracking my mobile as soon as possible.

My contact no. - [protected], [protected]

Respected Sir
My New Mobile samsung SGH-C170 l<BLACK> have been miss place
its IMEI No. is 357507/01/400627/9

plz find this mobile and call me on [protected]
or [protected]


I Hope that you find my mobile

thanking you

Nikhil Srivastava

Rispected sir
plz find this samsung mobile SGH-F250 IMEI-[protected]

my mobile no [protected]

my mobile number [protected] is stolen on 15.9.2009. Please track the mobile so that I can get it back
Meenakshi

Respected Sir/Madam

I missed my mobile on 16/09/2009 10:15pm in Delhi.

My mobile model is SGH-L700
The IMEI number is [protected]

Please track my phone & lock it. I have many important details in it.

please do the needfull.

i lost my mobile on 6 nov 2009 7:00 pm in amritser


model namber-: SGH-L700
The IMEI number is-:[protected]
Is it possible to trace it? It has very very important data
will u plz find it
my no is [protected]

I lOST my mobile .My imei number is [protected]. Pls Block my mobile as soon as possible.It has lost on 07/11/2009

Dear Sir,
my mobile was stolen yesterday at around 10.30am while i was travelling in bus date : 10/12/09

kindly help me in tracing my mobile

Address: 755, LODHI ROAD COMPLEX, NEW DELHI, PIN CODE-110003
Phone model:SAMSUNG GURU E2120
Make:SAMSUNG
Color:CANDY RED
Last used Number.:[protected]
E-mail for communication:[protected]@yahoo.com
Missed date:10th december, 2009
IMEI No.:[protected]

Hi,
My mobile got stolen on 06 Jan 2010 and the model is samsung Star S-5233 and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get, my contact no is:[protected]

My mobile got stolen yesterday night. I should be grateful if it may be tracked and make it unusable.

IMEI no. of my mobile samsung C3010S is 356104/03/274564/8
Bat No. THISA13HS/1-B

hi ... sir
i lost mobile on the day of 09/12/2009 and its SAMSUNG J 700 I M E number is [protected]. and till now i i did not find my mobile . sol please trace my mobile as soon as possible and reply me my number is [protected]

hi
my mobile got lost on 15 march 2010 model samsung duos C5212 AND IMEI NO [protected], i want this to be traced, kindly help me in tacing and return it to me, my contact no [protected]

hi
my mobile got lost on 15 march 2010 model samsung duos C5212 AND IMEI NO [protected], i want this to be traced, kindly help me in tacing and return it to me, my contact no [protected]

I have lost my Samsung Mobile S7330 on 18 March 2010.The IMEI number is 357672/02/02578518.I want to track the mobile .Kindly help me to trace the mobile.You can contact me on [protected].

mobile model no. samsung sgh-s5233w has been stolen on 12 th apirl 2010 i anted you to trace the mobile and send to my email id imei no. is 3580283245145

samsung SGH L700 — theft a mobile

My mobile samsung sgh L700 bought on 10/1/10 from Mobile store from kasganj UP ,which has stolen from rohani Naharpur village, New Delhi. The imei number is [protected] , Bat: AA1SB09BS 14-B Samsung doesnot block or trace stolen mobiles which pose as grave security risks. Kindly do something to block my handset as it is liable to be misused by the miscreants.

Sir my mobile is stolen from Shastri Park Metro station
details are:
Name - Saurabh Kumar
Mobile No- [protected]
Address- B-117 kidwai nagar east ND-23
Mobile - Samsung SGH i-200
IMEI No- [protected]
Plz help.

Hey der, This is Kishan, my handset of Samsung is STAE 3G model no. GT-S5603HAAINS . and IMEI no is 355013/03/036483/4 . .. . got stolen on[protected], connection no is of airtel no. [protected] . . . so please if posssible, trace it and let me know on my no is [protected] or my mail id is . [protected]@yahoo.co.in, , . i will b very thankful to the one. . . . . Thank you . .

my fresh handset stolen from my mobile swowroom firm krishna cellcom main cloth market katni imei nu [protected] so plz help me my cell number is [protected] and[protected] and my email adreess is [protected]@yahoo.com
model sam3010

Respected sir,
I have purchased Samsung Corby TEXT mobile on 16/6/10 Wednesday in Medhipatnam mobile store and i have lost my mobile on 19/6/10. i have given a F.I.R in Humayun Nagar police station Mehdaipatnam Hyderabad.
my mobile number : [protected] (vodafone). The IMEI number is: [protected] .I want to track my mobile. You can contact on this number : [protected] / [protected].. I asked the mobile store people about the insurance but they are saying that they are not having that facility..so kindly look into this matter and do the need full..so kindly help me..

samsung mobile 3G — stolen

R.P.SODHI
A-2/41 ASHOKA APARTMENT
PASCHIM VIHAR
NEW DELHI

STOLEN MY MOBILE AT AROUND 7 P.M. AT REGAL BUS STOP IN BLUE LINE BUS NO. 729
3G SAMSUNG MOBILE WITH AIRTEL CONNECTION NO. [protected]

Hi
I would like to your kindly attention towards, My mobile got stolen on 1 March-2010 and the model is samsung-STAR and I want to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no is:[protected],[protected].Please trace or unusable it as soon as possible.
IMEI No.- [protected]

my mobile stolen samsung star s5223 a IMEI [protected]

I HAVE LOST MY CELL SAMSUNG PLS TRACE MY CELL & E MAIL THE LOCATION WHERE IS IT
IT WILL B UR KINDNESS I[censored] WILL HELP ME
PLS DO THE NEEDFUL.

I HAVE LOST MY CELL SAMSUNG 3310. PLS TRACE MY CELL & E MAIL THE LOCATION WHERE IS IT
IT WILL B UR KINDNESS I[censored] WILL HELP ME
MY EMAIL ID IS [protected]@gmail.com
IF YOU GET PLZ CONTACT ME ON MY CELL NO-[protected]
IMEI NO OF LOST MOBILE--[protected]
MOBILE STOLEN ON 1ST AUGUST 2010
PLS DO THE NEEDFUL

Samsung — cell theft

hi my name is salma dadni my cell phone was stolen on 25th august morning from my house ,the model of my mobile is SAMSUNG GTS5233S. imei no :[protected]. please find it as soon as possible the sim card mobile number which was used before theft was[protected].
name:salma dadni
contact no:[protected]/[protected]/[protected]

i lost my samsung corby mobile on 29.08.2010.
i try to complain policemore than 10 days there is no responce and dont take FIR ALSO . i dont take insurance also.
INVOICE bill date 29.07.2010 oly.
how can i get my mobile?
what i do now?

i lost my samsung jet(s8003) mobile on 19.08.2010
.this is iemi number([protected]
i try to complain policemore than 10 days there is no responce and dont take FIR ALSO . i dont take insurance also.
INVOICE bill date 19.08.2010 oly.
how can i get my mobile?
what i do now?

i have lost my samsung corby color mobile, i have IMEI number of my mobile. i have raised a FIR . WHat else should i do to find my lost mobile. Anyone please help and let me know what to do

MY MOBILE got stolen on 21.9.2010 shirdi
SAMSUNG C 3303
IMEI No. [protected]
please help me contact [protected]
LOCK THIS MOBILE.

hi i lost my samsung mobile c3310. . i've lot back up in that mobile. . so anyone can pls try to find out. . imei no [protected]. . i lost on 03/11/2010 at 4.30pm

hi i lost my c3310 samsung mobile. . I've lot of backup in that mobile, so anyone can pls find out. . I lost on 03/11/2010 at 4.30pm. . Even im working in samsung service centre oly, But i myself couldn't find out. . Any one pls
Imei no is [protected]
Cntct [protected]. JACKIE

My sangsung mobile stolen on 25Nov 2010 in Pune.
Samsung Monte
IMEI number: 352053/04/737674/7
I want this to be tracked and make it unusable.
Please help me in tracing it and return me if you get it.
My contact number is [protected].

NOKIA & SAMSUNG — Both mobile phone is being theft

I have lost my NOKIA-7210c and SAMSUNG-SGH L700 mobile... the IMEI number of both the handsets are mentioned below,,,,,
NOKIA:-[protected]
SAMSUNG:- 358664/02/115663/7



Please send the details of my lost mobile to my ID: [protected]@gmail.com

Dear sir/mam

my mobile is theft on 23/12/2010 in lucknow city..
model- samsung C-5212
IMEI[protected]

please help me in tracing my mobile...
my contact no.is- [protected],[protected]

Samsung — theft of the mobile

sir,i have missed my sumsung-3310 mobile,IMEI NO is[protected] on28th january.i want to block mobile atonce

MY MOBILE IS THEFT ON 03/02/2011 IN NAGPUR (MAH)
SAMSUNG SGH-700
IMEI: 358224/02/265594/2
PURCHASED ON 23.10.2009 FROM CITY COLLECTION NAGPUR
PLEASE HELP ME IN TRACING IT
MY CONTACT NO. [protected]
Email Id - [protected]@rediffmail.com

I lost my SAMSUNG GALAXY 3 on 10th Feb, in Pune.
Please help me track the same. the details are as follows:

IMEI [protected]
If found please contact on [protected]

my mobile is theft on 14/2/2011 in agra city..
model- samsung corby mat(GT-B3313JGAINU)
IMEI- *357492/03/225925/9*
MY MOBILE NO IS [protected]

Dear sir,
My mobile got stolen on 18/05/2011 at District - Bharartpur (Rajasthan) and model is S3310 and i want this to be tracked and make it unusable. seriel no. is IMEI [protected].it has very very important data, Kindly help me in tracing my mobile.
i hope that you find my mobile and cal me on [protected], [protected]

Thanking you

Santosh Kumar

Hi,
My mobile got stolen on[protected] and the model is samsung-E2120b and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no [protected]

HI,

My mobile is theft today dated 14.07.2011 in train, Its Samsung Galaxy Fit and its IMEI no. is [protected]. My alternate no. is [protected].

My email id is [protected]@gmail.com.

Hi My Samsung Galaxy S II was stolen from my residence, IMEI No. [protected], Please help me in tracking the mobile phone.

Hi, my mobile theft on 30/09/2011

mobile: Samsung GTS5570 (Galaxy pop)

IMEI no. *355558/04/043998/4*

Cont.no. [protected]
e-mail: [protected]@yahoo.com

Thank you.

those who have lost thier handsets... Just file a FIR and then call samsung customer care or help centre to lock your handsets... You need to have the details of your handset... And the customer care number could be found on the handset box

my mobile got stolen today(31.12.2011)near medavakkam, chennai..model no samsung metro sg311..please make dis phone unusable and trace its location..my contact no:[protected]

Hi,
My name is Anand Gurav. My mobile got stolen on 08th January 2012 and the model is Samsung Wave-525 (Serial no *353656/04/019519/2*)and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get. my contact no is [protected] email: [protected]@rediffmail.com

My mobile got stolen on 11 december-2011 and the model is samsung-E3010 and IMEI[protected] want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no is:[protected]

hi my name is sangeeta gohel .my mobile is sammsung-E2652 and my IMEI no [protected]
my mobile got stolen 9-2-2012. Kindly help me in tracing my mobile.and return me if you get, plz contact on [protected] or [protected]

Hi
my mobile is stolen on 31st March from my home in Aurangabad, Maharastra, where i live.

mobile no: [protected]
mobile model:GP-I9103MAAINU
IMEI NO. : *35842141100971*

IF YOU GET THE DETAILS / TRACE IT SOMEWHERE THEN INFORM ON THIS NO [protected]

MY MOBILE IS THEFT ON today 06/05/2012 IN pune
SAMSUNG GT-B7722QKUINU
IMEI: 355317/04/137776*2
PLEASE HELP ME IN TRACING IT
REGARDS, DEEPALI PATIL[protected]


[protected]@gmail.com

Dear Sir,
My mobile got stolen and the model is S-3010 and I want this to be tracked and make it unusable. Serial number is IMEI [protected]
kindly help me in tracing my mobile

I'm shivanshu my stolen phone's no is [protected]
n IMEI no...35764******9214
n contact no is [protected]
plz lock my mobile i hav reported to d police...plzzzzzzzz do it as soon as possible...i can give u FIR xerox also

Dear Sir,

My mobile got stolen and the model is GT-S538OK and I want this to be tracked and make it unusable. Serial number is IMEI 352285/05/044279/8
kindly help me in tracing my mobile. Contact me on [protected]

MY MOBILE IS THEFT ON 01/11/2012 IN Jaysingpur
SAMSUNG Galaxy Pop
mobile no-[protected]
PLEASE HELP ME IN TRACING IT

hi..my mobile Model Samsung galaxy advance got stolen on 02/11/2012...so i request please help me in tracing it down . IMEI NO : [protected]
MY CONTACT NO : [protected]/[protected]

MY MOBILE IS THEFT ON 28/11/12 IN KOSUK, NALANDA (BIHAR)
MODEL NO. SAMSUNG GALAXY Y 5360
IMEI: 352936/05/464106/2
MOBILE NO. [protected]
PLEASE HELP ME IN TRACING IT

i lost my phone
imei no. [protected]

my samsun galaxy s advance mobile imei no.[protected] got stolen
pls help me to tracked this...cantact me [protected]

MY MOBILE IS THEFT ON 12/03/2013 IN REDHILLS CHENNAI 600 052.
SAMSUNG GTS5360
IMEI : *358894/04/609335/*
PLEASE HELP ME IN TRACING IT.

Hi Samsung team,

my mobile ( samsung grand ) have got stolen in train while travelling from nerul to wadala in mumbai . it has many confidential informations on it,

Please track my phone and do the needfull as i worried a lot here because of precise informations have kept in my mobile.

Contact number -[protected]

IMEA number -[protected]
[protected]

Thanks and regards,
Raju Samuthiram

Dear Sir,
my mobile was stolen today on 22/06/2015 at around 4.pm at mangalagiri hayland, Krishna Dt., AP

kindly help me in tracing my mobile

Model – SAMSUNG S DUOS 3 (G313HU)
IMEI – [protected]
OUR PHONE NO.[protected]
E MAIL :[protected]@yahoo.com

Lost my samsung grand mobile

I have lost my Samsung grand Mobile, model number: I8552, today evening 7.30pm, 17june2014. IMEI number is [protected]. Pl block the mobile as soon as possible. Regards Chandrasekaran Bangalore

Respected Sir,
I lost my mobile on the 20th of February 2017 at night at Hotel MJ Residency, 54, Haridwar Road, Adjoining C.M.I. Hospital, Dehradun -248001, Uttarakhand, India. I went there to attend a wedding anniversary of my close relative at night and I kept my mobile on the centre round table nearby dance floor. after a few minutes, it was not there. I suspect the hotel staff but the manager denied. The Model is Motorola G, number is XT1068 (Moto G) 2nd generation dual sim; FCC ID: IHDT58QB1; Type: MOFB9; SeQ#: 28028793; Color: white; (CEO168, made in china) and the IMEI No. is [protected] and [protected]; MSN: R47ABJGT5G; Model: AP3323AD1K8. You are requested to kindly trace it asap as it has very very important data. My contact no. is: [protected] OR [protected].

SIR, I HAVE ACOMPLAIN AGAINST MY MOBILE SAMSUNGC160 . THE PROBLEM IS MY MOBILE AUTOMATICALLY ON AND OFF. WHEN I WENT TO NEAREST SERVICE CENTRE . THEY TOLD TO ME I HAVE TO PAY FOR ITS REPAIRING . BUT THE MOBILE IS IN THE WARRANTY PERIOD, BY THAT I MUST NOT PAY ANY MONEY.THEN I WENT TO COMPLAIN AGAINST MY MOBILE IN CONSUMER FORUM .I BOUGHT THIS MOBILE ON 22.2.2008SO EITHER SOLVE THIS PROBLEM OR REFUND MY MONEY

THE MOBLIE CUSTOMER NAME:PRAMILA MISHRA
ADDRESS:53, MUNSHI SADRUDDIN LANE KOLKATA-7
TELEPHONE NO.:[protected]

dear sir/madam gprs has alrady activited in my samsung mobille/model sgh c-170 but i havent got chance to enjoy the internet facility, as soon as site searching, i found internal error, no srevice available etc display in the screen, what is the problem, please give me 100% solution to enjoy the internet facility. as soon as u check it send me the proper procedure to use net or solution...by i love my samsung...and u too

mobile samsung c170 . — battery backup

1)it can't give good berttery backup ...
2)it dot have loud ring valum.

I had C170 Samsung mobile and changed the charge connector worth Rs 25 with the service charge of Rs 400/- and It is unbeareable and now my mobile have no display(Display problem)
Is it possible to change?

I also an ex-loyal customer of samsung. First, my SGH x400 failed to charge the battery. I still try to keep my loyalty. So I bought SGH C170. But the battery charging system failed in less than three month.

i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@rediffmail.com

Thanks

I Agree the complaint of MOHD. SAJID... same problem found in my handset also.

I buy new SAMSUNG SCH-S259 (OCA75E1D)on 10/05/2008 right from second day it start giving Hangup problem... that's why hey friends don't purchase this model no handset...

i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv. Inially no samsung cable driver is working for it, but now samsung has provided sone software on site for compativility. even one is not able to set mp3 as ring tone. i stopped using this set and now using gsm mobile. If anyone has the solution for my problems kindly mail me at : [protected]@yahoo.com
contact [protected]

go to mp3 files and select song goto options and click set as ringer

Samsung SCH-S259 the worst product ever produced by Samsung electronics in INDIA i have lost trust in the brand and advise the customers not to buy any product of Samsung and Mr Amir Khan should Quit samsung endorsement that will damage his good image i hope mr Khan will follows his fans who made not SAMSUNG .

Mr Kiranchandra
I saw your blog.Was easy.But my samsung sch s259 for tata indicom does not show any such option that you have mentioned.Kindly assist more help to me.I will be thankful to you.
You can use samsung pc studio 5 for connecting your s259 to your pc.If anyone need more assistance then mail me.I will surely help.
My id is [protected]@rediffmail.com

regards'
Vikas

how can i transfer my data to the memory card and where is the slot in samsung sch-s259 for data cable... god this model is just testing my patience plss help me ...

The slot for the data cable is same from where you charge your mobile. To get a data cable, you have have to ask for data cable similar to D620 or D520 model of samsung, i mean one of them, i dont remember coz i have purchased the data cable long back. to connect your mobile, go to "utilities", then "user memory", then "memory card" and then "connect to pc".. just leave your mobile and it will connect automatically n yes it will ask for the code, u put ur security code, for beginners, its 0000 or whatever i[censored] have changed..

i want bya a data cable for my samsung explore mobile.
where i can bya in & what cost of that.



yogesh kumar
Jamshedur

rey fools dont you know all of that before you buying that mobile.i am also using the same mobile. yes its true that we cant use data usb but the usb only supports internet. and we can set a mp3 song as a ringtone. if you want any more details call me at [protected]. thats true that more of your complaints are silly .

samsung SCH-S259 the worst product ever produced by Samsung electronics in INDIA i have lost trust in the brand and advise the customers not to buy any product of Samsung and Mr Amir Khan should Quit samsung endorsement that will damage his good image i hope mr Khan will follows his fans who made not SAMSUNG .

hello,
myself sravan i want to ask u about samsung259, please inform me about the format of video and audio files supported by this phone if you have the converter then plz send it to me...
[protected]@gmail.com

how can i connect my SCH-S259 to internet via datacable?
your centre at Dpoli do not know anything in this regard send me details of datacable availability immediately

v v joshi

kinkly sending me samsung mobile model no SCH S259 DATA cable software

download samsung PC studio 5 for SCH-S259 from http://www.samsungcdma.in/samsung-explore-cdma-mobile-phone.aspx and you can do some more operations through data cable. But you cannot access the phone memory which is a essential area for playing with ring tones, wall papers and games.

Still I am not able to set MP3 music as ringtone. I have tried several ways; but no success.

My handset software version is : PRL0000001SSS259MTR03H:S259.10~

Those of you are successful in setting MP3 as ringtone, can you post your handset software version here? To get it, in th handset goto
Menu --> Settings --> Version (item no. 7).

ma k a lode chution ne mp3 ko rington set karne ka ption nhi dia

guys i agree with you all this phone is a complete scrap cant set mp3 ring tones cant open images via memory card even JPEG format Mr samsung why on earth u came up with such a cell phone and to add to my misery i also bought a samsung E840 which has a not so helpful mobile tracker some one flicked it and ive been waiting for days so that i get that persons number and my IMEI number but its all in vain no message sorry but im fed up of samsung...

Friends i am also agreeing with your comments..the normal samsung s259 have no option to setup mp3 as ringtone and cant access jpeg images also from memory card..but the new product one from virgin mobile have facilities of setting up mp3 and a lot.the main thing is the both products of virgin and tata are same, only the software is different..so if any tataindicom user want to setup mp3 as ringtone and suchlike function they have to upgrade the software.

This is a complaint regarding samsung AC and its poor service.
after complaining they do not reply and that is a big big mental torture that when they reply the final result is a big zero.they do not attend the phone.when they attend they do not satisfy.they satisfy with the answer"that the engineer will reach at so and so time.but that time never comes.
Being such a big Company we feel ashamed of such incidents.we are also in small scale industries.but our service is far better than samsung.

Hope this message changes some attitude of the big officers of samsung company and their co service centre personal.

regards
HITESH GALA
[protected]
28149991/28148143/28042087/39316543
FAX: 28044691

Hi

yesterday i gave my samsung s259 phone for software update to samsung service center, and after they said me that "the software in the prone is old and does not have facility to set mp3 as ringtone, but after updating it will be possible."

today i got my phone back from service station and its working fine, and i am able to set mp3 as ringtone,

if any of you want have same problem, ask to samsung service station to upgrade your phone software.

Ravi

I also have the samsung sch s259 mobile.It does not have the facility to set a MP3 song as ringtone.If yes then please give the process.

Thanks
Joges
Jamshedpur
[protected]

samsung studio5 doesn't work with virgin sch-s259 as mobile is not detected any one can suggest how please send me mail

i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@yahoo.co.in

I have samsunng SCH-explore mobile and data cable. How to connect mobile to pc, I am trying but not succes, what to do?
pls solve my problems, My mobile no-[protected].

Agree the complaint of MOHD. SAJID... same problem found in my handset also.

I had bought mobile set samsung SCH-S259.
Iam not able to play mp3 songs through mem card.

Plse help in which software these songs will play.

This phone has brought me all the happiness. I[censored] want a better set then open your wallet a lil more. you can do free internet with free download (slow but managable) i[censored] have s259 with tata indicom sim. u can ask me [protected]@mocospace.com

It have the facility to set a MP3 song as ringtone, there is 4 step.


1. step go to MP Files
Select
2. step OPTION See Sr No 6. " Set to ringer.

i am also agreeing with your comments..the normal samsung s259 have no option to setup mp3 as ringtone and cant access jpeg images also from memory card..but the new product one from virgin mobile have facilities of setting up mp3 and a lot.the main thing is the both products of virgin and tata are same, only the software is different..so if any tataindicom user want to setup mp3 as ringtone and suchlike function they have to upgrade the software i want to ask u about samsung259, please inform me about the format of video and audio files supported by this phone if you have the converter then plz send it to me. [protected]@hotmail.com

i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@rediffmail.com

Thanks

I have samsung SCH-S259 but i find it is not good. Samsunf Service Centre in Srinagar(J&K) does not provide service to its customers. They misbehave with its customers. Also tell me How can I unlock this Set and use all sims in this set. I have SCH-S259 with Tata Indicom Sim.
Please Help Me.

Unlocking This Set and use all sims.

i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@live.com

how i connect s259 to pc and acess internet

i do hav samsung explore and i had a problem of connecting it to pc there is no datacable avaialble anywhere and also it doesnot supports any cables provided by the samsung its self, and most of the mp3 formats itself is unsupported and comming to browser there is no javascript/ECMAscript enabled in the browser

i also have the samsung sch s259 (Virgin Connection) mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.NO VIDEO PLAYER is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@gmail.com

i have to search my lost phone but i don't know the IMEI number.
please help me my email id is [protected]@yahoo.co.in

i agree.
hamne sch s259 phone liya.kaam bahut dhuma hai .
isme movie mjpg canvart nahi hota.

even i have s259 model .does it hav any themes or games facility in it
pls reply

Iam using samsung sch s259 this mobile supports mjpg video format .please say information about any video to mjpg video converter pleaseeeeeeeeeeeeeeeeeeeeeeeee

hi... i have problem her that i getting pc suite of my mob .
my mob modle is s259. so who schould i get pc suite. plz... guid me sir...

Yar mujhe bhi ye set liye huye lagbhag 1 year ho gay hai.But problem vahi hai ke mp3 song as a ringtone set nahi hota hai aur jo pics. apne computer se memory card ke through dalta hu kuch toh open hoti hai aur kuch toh open hi nahi hoti.Aur the biggest problem ke koi video toh chalti hi nahi .Toh pls.koi help kar ke mujhe mp3 song as a ringtone set karne ka tarika bata do.

PLs.it a request bhai logo...

plz tell me full site where i find samsung pc studio 5 for s259 plz plz plz

i want vsleek formating number

My phone has been locked. How it will get ok? Tell me please.

my samsung sch-339 shown phone locked plz contact service center plz help me to break it plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz

I HAVE PURCHASED SAMSUNG(SCH-S259) THROUGH VIRGIN .>>>>>>>>>>>>>>>>>>>>...⇄
I HAVE LOCKED MY PHONE WITH PASSWORD BUT MY FRIEND HAD CHANGED IT>>>>>
FROM THIS ANY CALL NOT GOING INCLUDING FOR CUSTOMER CARE ALSO...
HOW CAN I UNLOCK MY PHONE?????????????PLZ HELP>>>>>>>>>>>>>>>>>>>...⇄ ME...PLZ HELP ME...PLZ HELP ME...PLZ REPLY TO::::::[protected]@GMAIL.COM

i have samsung(sch-s259) through virgin ihave locked my phone with password but somebody changed my code now from this any call not going including customer care also
how to unlock my mobile plz help me plz plz reply to [protected]@GMAIL.COM

can nebody tell me that which data cable model no. is best supported for samsung sch s259 tataindicom. i want to connect my mobile to PC for internet

dear sir,
ours is a samsung hitron, the serial no. is 00433zan201258d, model no cb-500/ev which developed some technical snag i.e no picture but good sound, during the first week of october for which i registered a complaint telephonically with the service center M M ELECTRONICS, Authorised Samsung service center, backside of paramjyoti talkies, gandhi nagar main road, berhampur-1, ganjam and my call no. was [protected], and subsequently on 6/10/2009 the service engineer came to our house and repaired it. no sooner did he left our house the set started a different snag with good picture but the sound was too poor with humming sound. And i had complained with the aforesaid service center time and again but there is no response whatsoever as yet, it may be pertinent to mention that during the said repair we had paid rs 220/- as service charge. so i request your goodself to be pleased to get the problem solved at an early date.

I have locked my sch-s259 cdma mobile and I want unlocked code for my mobile .If you have, please sent to me . I like these very much other.
thank to all.

Video format & video converter if sb is having 4 SAMSUNG S-259,
Then pls send it to d following id...
I'll b truly thankful to d person.
4u.[protected]@gmail.com

i have sch-s259 virgin set i unlock the set. now i lost security password . although set is working but i am not able to see pais as album is locked. help me...

i have samsung(sch-s259) through virgin ihave locked my phone with password but somebody changed my code now from this any call not going including customer care also
how to unlock my mobile plz help me plz plz reply to [protected]@rediffmail.com

hi i am using samsung sch 259 from past 2 years and i am boared of seeing the same wallpapers can any one suggest me good sites to download wall papers of sch 259 that would be helpfull.

[protected]@gmail.com

HI, I BUY I NEW SAMSUNG SCH S529 IN YEAR 2009 AND NEXT DAY I TRIED TO SET RING TONE OF MY FEVORATE SONG BUT I UNABLE TO SET SO THAT I TALK TO CUSTOMER CARE BUT WHO HAVE NO IDEA ABOUT THIS PHONE SO PLEASE SOVE MY PROBLEM

I TRIED TO ACCES INTERNET IN MY LAPTOP BUT I ALSO UNABLE TO CONNET THAN I TRIED TO DOWNLOAD SOFTWARE OF PC STUDIO OF SAMSUNG SCH S259 BUT I AM STILL FACING THIS PROBLEM

REGARD

AMIT KUMAR
+91-[protected]

ihave sch-s259 purchased before 2 years.when i bought new tata indicom card and inserted in it, phone get locked.i do contact to samsung service centre in nanded maharashtra. they cant make it unlocked.till the day it is not working.can somebody guide to make it working.

My phone has been locked. How it will get ok? Tell me please.
SCH S529
Search Resultsi have samsung(sch-s259) through virgin i have locked my phone with password but somebody changed my code now from this any call not going including customer care also
how to unlock my mobile plz help me
email id please sent me on my mail [protected]@gmail.com

fake gorillaglass3

My Samsung Galaxy S4 just slipped from my hand and it's gorilla glass 3 just cracked and phone stopped working and I want Samsung to repair it and give it to me for free of cost

samsung galaxy s5 mobile complaint

i have given galaxy s5 for service and they returned me with scratches on it and now suggest me what to do? they are saying that those scratches are frm starting only

Respected Sir,
I am uttam maity at 9, krishna dhan Kar lane, p.o-santragachi, police station-chatterjee hat, dist- howrah-711104, state-west bengal, country-INDIA.
Sir i was purchase a samsungE250 from Adhikary Stores Ichapur Soumochanditala, santragachi, howrah-711104.Bill No: 141 Date:30.11.2008, Bill amount is 4100.00 INR.
SGH-E250
ESN*359688/01/887720/8*
COLOR:EBONY BLACK
un fortunately my mobile(SAMSUNG-E250) is pick pocketting on returning the way
please sir i request you that if you LOCK this SAMSUNG-E250 mobile phone then i shall very greatfull
to you and about your samsung india electronics pvt.ltd.

THANKS & BEST REGARDS
UTTAM MAITY
9, KRISHNA DHAN KAR LANE
P.O-SANTRAGACHI
POLICE STATION:CHATTERJEE HAT
STATE:WEST BENGAL
COUNTRY:INDIA
DISTRICT:HOWRAH
PINCODE:711104

Samsung - E250 have been stolen on 20st sept 2009 at 9.30p.m.

LOSS OF MOBILE SAMSUNG-E250

LOSS OF MOBILE
SAMSUNG-E250

loss of mobile
samsung-E250

LOSS OF MOBILE
SAMSUNG-E250

Respected Sir,
I am uttam maity at 9, krishna dhan Kar lane, p.o-santragachi, police station-chatterjee hat, dist- howrah-711104, state-west bengal, country-INDIA.
Sir i was purchase a samsungE250 from Adhikary Stores Ichapur Soumochanditala, santragachi, howrah-711104.Bill No: 141 Date:30.11.2008, Bill amount is 4100.00 INR.
SGH-E250
ESN*359688/01/887720/8*
COLOR:EBONY BLACK
un fortunately my mobile(SAMSUNG-E250) is pick pocketting on returning the way
please sir i request you that if you LOCK this SAMSUNG-E250 mobile phone then i shall very greatfull
to you and about your samsung india electronics pvt.ltd.

THANKS & BEST REGARDS
UTTAM MAITY
9, KRISHNA DHAN KAR LANE
P.O-SANTRAGACHI
POLICE STATION:CHATTERJEE HAT
STATE:WEST BENGAL
COUNTRY:INDIA
DISTRICT:HOWRAH
PINCODE:711104

Sir, i have lost mymobile (IMEI NO=[protected]) ON[protected].YOU ARE REQUESTED TO GET MY MOBILE RESTORED.YOUR HELP IS SOLICITED.

Respected Sir,
I am uttam maity at 9, krishna dhan Kar lane, p.o-santragachi, police station-chatterjee hat, dist- howrah-711104, state-west bengal, country-INDIA.
Sir i was purchase a samsungE250 from Adhikary Stores Ichapur Soumochanditala, santragachi, howrah-711104.Bill No: 141 Date:30.11.2008, Bill amount is 4100.00 INR.
SGH-E250
ESN*359688/01/887720/8*
COLOR:EBONY BLACK
un fortunately my mobile(SAMSUNG-E250) is pick pocketting on returning the way
please sir i request you that if you LOCK this SAMSUNG-E250 mobile phone then i shall very greatfull
to you and about your samsung india electronics pvt.ltd.
Sir, i have lost mymobile (IMEI NO=[protected]) ON 30.-11-2008.YOU ARE REQUESTED TO GET MY MOBILE RESTORED.YOUR HELP IS SOLICITED.




THANKS & BEST REGARDS
UTTAM MAITY
9, KRISHNA DHAN KAR LANE
P.O-SANTRAGACHI
POLICE STATION:CHATTERJEE HAT
STATE:WEST BENGAL
COUNTRY:INDIA
DISTRICT:HOWRAH
PINCODE:711104

I PURCHASED FIRST TIME A SAMSUNG PRODUCT i.e AC 1.5 TON CAP FROM M/S AMAR TRADERS PATIALA IN JUNE 2007.TO MY HORROR FROM THE VERY FIRST DAY IT STARTED GIVING UNUSUAL SOUND AND STOPPAGE DURING WORKING AND AGAIN STARTING.THE PROBLEM WAS REPEATEDLY OCCURING .I WENT TO THE DEALER AND MADE A COMPLAINT. DEALER DEPUTED MECHANIC MANY TIMES BUT THE PROBLEM DID NOT RECTIFIED. AT LAST DEALER TOLD ME THAT STABELISER IS DEFECTIVE. I TOOK THE STABELISER TO THE DEALER BUT IT WAS FOUND TO BE OK DURING CHECK. IN THE MEAN TIME WARRANTY PERIOOD OF ONE YEAR LAPSED. SINCE THEN AC IS LYING DEFECTIVE. I REQUEST TO SAMSUNG AUTHORITIES TO REMOVE THE DEFECT OR REPLACE IT .I HOPE SAMSUNG WILL DO SOME NEEDFUL.

I have purchased 1.0 split a/c on 25.03.2007. Three free services are provided in the warranty period of 1 year. There is no reminder to customer from the service group about the free service due. When I have requested third free service after a delay of three days, they say it can be done only on chargeable basis. If I were informed of the due for service, I could have availed the service in time.

I had asked for servicing of my 1.5 ton a/c which is under warenty, and 2 ton A/c for servicing and gas filling. this complain was logde on 31st March 2008 under BP #[protected]. I received a call, verifing my address, I was informed, due to wrong area code, they are unlabel to come hence forward the same to concern area.
On 12th April called again, to enquire what had happened, they gave the same BP.#[protected] and took the address. till date nothing is been done.
I have call again today, again same BP # . I was infromed, they had the wrong address. what suprises me is that they have my Cell # my resident tel nos.

Why was My Complain not Attended.
Is Samsung only interested to sell their product and forget the back up service.
What compensation is Samsung ready to give me.
Looking forward to hear from Samsung and not your BPO

Cell #[protected]

wot is the phone no for customer service deptt. for Air Conditioner...its being 8 months now..& my a.c is making noice..i want the no for customer service for servicing for my Air Conditioner...

Hello, my split a/c 1.5 ton, has been serviced last week. The same men who drove the tempo brought back the outer unit and re-installed it. I told them while checking the working condition that its only the fan that is giving breeze and the a/c as such is not functioning. They said as time goes by it will cool. A week has gone by, i have paid service charges of Rs.1680/- but as many times as i call them they are not attending to the problem. Has samsung sunk to such a low level that they do not even have proffecient engineers to do their services? Plz do something speedily as the heat is soaring and its of no use having an a/c if we cannot use it.

I HAVE PURCHASED TWO NO. AC, ONE IS WINDOW AND SECOND ONE IS SPLIT 1.6 TON DATED 30/3/2008. THE SPLIT AC NOT COOLING . I HAVE COMPLAINT YOUR SERVICE CENTRE AND COMPLAINT NO. IS [protected] DATED 22/4/2008. TIL DATE THERE IS NO REPONSE AT YOUR SITE. PLEASE TAKE ACTION

AJAY MATHUR
2/410, SUBHASH NAGAR,
NEW DELHI-27
[protected]
[protected]

pls dont go for samsung split ac its service is very bad.
as on 1 st day it started to giving me a problem and still iam facing a problem no body care to listen here pls again iam telling you dont even think about samsung ac

yea, samsung service is really out of order in orissa, and the service personals are not behaving properly with the customers, just an instance i have lodged a complain which is more than 1month that my 1.5airconditioner is not working but they are unable to do so, till now it has not been done.

samsung /SPLIT A/C — SUPPLY OF DEFECTIVE SPLIT A/C AND NOT ATTENDING THE DEFECTS

DEAR SIR,

THE SPLIT A/C PURCHASED BY ME ON DATED 15.06.2008 FROM AUTHORISED DEALER OF SAMSUNG M/S ELECTROMART, SECTOR-63, NOIDA . THE SPLIT A/C IS NOT WORKING PROPERLY FROM DATE OF INSTALLATION DUE LEAKAGE OF GAS.INSPITE OFMY REPEATED REQUEST TO SERVICE CENTRE THE PROBLEM OF DEFECT HAS NOT BEEN RECTIFIED. MY COMPLAIN NO IS (BP[protected]).I AM REQUESTING YOU TO PLEASE TAKE UP THE MATTER WITH SAMSUNG FOR RESOLVING MY PROBLEM.
THANKS
U.K.CHAUDHARY

I am also facing a similer problem with Samsung. They never respond to your complaints nor provide you any solution

complnd about my a.c. non coolng on 25-02-09, my complnt no. is [protected], ur engnr simply visited, not taken action 2 rectify the falt. and also they reported ur self that gas has been refilled, rectifaid ! which is not true ? it very regreet to say that even after 10 days ofter my complaint no concrt action was taken to rectify . so, can i expct an early action from u, at least nom ?...from manoj pujar, h no. 1-11-53/66/2 b, sriram nagar RAICHUR, (karnataka)

Dear Sir,
I have purchased Samsung spilit ac before 8months.Now it is repair before 6days I registererd your call centre before 6days.they gave a complaint no.[protected].but still nobody take respons.I think its your service for the all the customer.Kindly take the neccessary step immediately.

Thanks & Regards
Muthukumar
[protected]

i agree with a similar problem with Samsunsung Spilt A/c bought in chennai. This company pays their dealers well and they cheat customers by even selling stock old than 10 months and unit failed twice within 6 months of warranty period.

Over the above the ASP fellows are totally unreliable and have no committment . Best part the is the regional office guys ( Samsung direct employees ) are the coolest ... but A/c remains like heater, guys are absolutely cold and deflecting

Pls dont buy samsung a/c looking at their ADs or based on dealers push. This korean make is the cheapest dump in India.

I am a professor in an engineering college. My Samsung 1.5 ton split had a complaint of Electrical problem. Water draining into room and later fuse in the main goes off, after AC is on. . I gave complaint to Samsung service centre Selaiyur Chennai in 2nd week of May 2009. One technician came and never rectified. Then officially registered my complaint on 22nd June 2009. B.P No. [protected]. No one attended to complaint till today 27th even afer reminding daily. They contact over phone and promises to attend. But they never turn up to attend.
It seems by contacting the customers and assuring to service or apologizing, they think they have attended to the complaint and they think the customer will feel happy. The AC is not serviced even after 1.5 months of my original complaint.
The technician is also quoting exorbitant rate like it may cost 2500 etc. even before attending to service. We told we will reimburse actual amount you incur. Even then the AC is not yet moved out of my house for service till today 27/06/2009. Everyday I keep phoning up and only assurance is coming promptly.But no service.I don’t know even if they do service, they may demand an exorbitant amount. I highly regret for purchasing this brand. I am wondering when they will do the service and what amount they may demand.

Samsung/ Split AC (1.5 ton) — Failed twice within two months of purchase

I bought a Samsung Split AC (1.5 ton) on 6th April 2011 from Sargam Electronics, Lajpat Nagar 2, New Delhi. Model number is AS182SSB. On 16th May 2011 it stopped working (no cooling). I registered a complaint (BP No. [protected]) on 17th May morning. The first level technician attended the complaint on 17th May and concluded that gas needs to be refilled. On 18th the gas was refilled and they assured that the problem will not occur again as they have checked everything.

However unfortunately yesterday i.e 29th May just within 10 days of refilling of gas it again started giving trouble (no cooling) intermittently. I again registered a complaint the very same day and it was concluded that gas is leaking and needs to be refilled.

We insisted the Samsung team to change the outdoor unit because this is the second instance within 2 months when the gas leaked. However they are still insisting on refiiling of gas. What is the assurance that now it will not give any trouble. I have purchased AC (spent almost Rs. 30000/-) so that I can use it as we aware of the weather conditions not to keep it as a showpiece. THis is so frustrating and disappointing.

I want the outdoor unit to be changed immediately without any more excuses and delays or else I will be left with no other option except filing a consumer case.

Dear Samsung Team,

i Ganesh Bavaskar Using your samsung mobile Mobile Model No S3370 Which is taken on 26/06/2010 Due to some error my hands free is not working properly i personly visit your samsung service centre on date 15/07/2010 which is located at MS master Care Service anandji labdha Bldg Lalbaug Mumbai 400012.

Reason is this is due i am sending this mail till date i am not receive my replacement handsfree your master care service is inform to me each & every day will given your handsfree in 2 days 6 days 15 days & etc ????????????????????????
This type of services you people is given to your customer i am not happy at all now i am inform to each & every People dont buy samsung mobile they fool there customer.

For Your Ready Refrence My Job Sheet No is MCL 7220 Date Of Complaint 15/07/2010
i call to your Customer Care service Help line No They are inform to me call to samsung manager Mr Sohail Shaikh Which is available on [protected] i am trying there no each & every day for status of my replacement handsfree but Mr Sohail is very busy they are not picking up any call for last 60 days samsung support team pls inform to me how should i get my replacement handsfree??????????????????????????????????????????????????????????

My Contact Details as Mentioned Below
Mr Ganesh Bavaskar
Mobile No +[protected]
Email id vodafone.[protected]@gmail.com

Best Regards
Ganesh Bavaskar

I have an email to day, that I won prize 500.000pounds. From Samsung Promo61. From Mr. Dr. David Brown. I want to know that realy or not.

samsung E-840 — manufacturing defect

i purchased a samsung E-840 on 10th july 2008, ever since i purchased the set i had problem with the touch pad.

i called up samsung customer care on 16th october requesting to lodge a complaint for the replacement of my cell, in return he requsted me to go to service center nd said tht if there's ny manufacturing defect my cell would be replaced there.

the next day, i.e. 17th july 2008, i went to the service center and the representativ there said that the cell could not be replaced as it is more than 7 days old...on returning home i lodged a complaint via email for the same...i recieved a mail promisng action within 24 hrs

today, 21st july 2008, i called up customer care again, and now he said the cell could not be replaced because the condition is that there has to be 2 complaints lodged for the cell to be replaced...

COULD ANYONE PLZ HELP ME AT TELL ME THE EXACT POLICY OF THE COMPANY AND HELP ME IN GETTING MY CELL REPLACED...

ALSO COULD ANYONE PLZ PROVIDE ME WITH THE EMAIL ADDRESS ON NY OF THE BOARD OF DIRECTORS SO THAT I COULD GET IN TOUCH WITH HIM DIRECTLY...

I WOULD B GRATEFUL TO U, PLZ HELP ME

samsung E-840 — worst service

I bought Samsung E-840 model on 11/04/2008. Since 8 months i have been facing the problem with the mobile even though i had visited all the authorised service centres at Hyderabad, Rajahmundry and Visakhapatnam also. But no where the problem get solved. And also i mailed to the samsung HO stating the same problem. but there were no reply from them.

As i am in service field dealing with invesment advisory i need to call frequently. usually i make calls over 50 to 100 per day. When i call frequently automatically Calls will fail and i am getting LIMITED SERVICE msg on my mobile. Call s will not go and come in.and also some times receiver voice isnot audiable.Vs.

I really fed up with the service and my waranty period also going to expire by april. So what should i do in this regard, How can i approach to the consumer forum or else is there any way to get the problem solve through this lane.

I would be thank ful to you if you can guide me in thid regard.

I completely agree to nidhi.Now a days mobile stealing has become so much problem that once cell is stolen then chances of getting it back is nearly impossible. Even software like mobile tracker is of no use bcoz its easy to crack it . The Mobile companies should make software which can be track the thief's and not possible to crack except the company itself .Then it will be useful to buy expensive cell .
if there are any other measures we can take and safe our mobiles?
Is IMEI no useful to trace the thief?

Hi,

what are your ' people given service, do u ' think that we are maid to by you s' Samsung washing machine, i have purchase Samsung washing machine on 29/04/2008 till know i haven’t' resave the Demo or installation, why ??????????????????? I have given several time a call to dale are but they say the engineer will come ASAP but! Yet eng has come? . ? Will pay the bill for call the dealer???????

I am form PUNE replay me ASAP on my mail-id or call me on cell +91-[protected]

Hi

I am a very old customer of Samsung. I am using a TV, Micro Oven & Washing Machine. Now I am thinking that not to buy any Samsung product. Also at least I will tell my 2 friend not to buy any Samsung product. Because 2 month back I ahd given a complain regarding my Washing Machine. My Complain no. is [protected]. I think Samsung is waiting for expired of my warranty of the Washing Machine. If that will happened then I will go to court of law.

This the third reminder.

It is shameful to say that a renounwed company like Samsung is giving such a type of service.

I had purchase Samsung washing machine model 82TAL, fully automatic on 8th Mar 2008. On the day of demo service engineer confirmed that the machine had a hole in the tub and it is a manufacturing defect. Your service engineer twice visited and promised to replace the machine. I daily complain to the customer care center on mobile number [protected] regarding this, they are giving only the assurance to replace the machine but till date they have not replaced the machine. This is the third reminder to you also but there is no response from your side. Please solve the problem once for all on priority. If there is no replacement we will launch the complain to consumer court.
Details of Dealer & Invoice No are as follows.
Dealer Name : NEXT TAWARE ELECTRONICS, 47/31 C, Ramchandra Apts., Arayneshwar, Taware colony,
Pune - 411009. Phone[protected]. Inv No 1249 dated 08.03.2008

Regards,
Nutan Baliram sarkale
(M) [protected], [protected].

dear sir,
i have samsung washing machine wa75n6 .i want to magic filter cover so please how can u manage. cell no .--[protected]

I purchase a semi samsung washing machine, Bill no. 4557 Dt[protected], Talwar Electronics Panipat not working properly .I compliant in Panipat service centre on dt.[protected] and complaint no.[protected].I am surprised that i received many message that thank for complaint but no body come to check the machine. Mr. Ajit(service centre member) call me that sir i am busy, i come today, i come tommorow but he never come. Plz allow me that i purchase a new well brand machine otherwise do something i[censored] can do.

mobile no. [protected]

Samsung Washing Machine — Washing machine downtime

Samsung washing machine bought on 21/10.2003 from Vijay Sales Mahim.We were told during Diwali Sales time that guarantee is for 5 years.Later we were told that the 5 year guarantee is only for Motor. When machine stopped working on 27th july, 2008 we made a complaint.A mechanic (or a trainee?) was visited and after opening the machine and after contacting another person on a cell phone informed us that there is something wrong in Gearbox and a sparepart will have to be procured.Later a phone-call came and we were informed that some item will be procured.However later there is no response either from 66227733 or from Samsung PRO (who is supposed to be attending to this ) So there 'Downtime' of 19 days as of today.
We do not know whether anyone is concerned about the after-sales service.

Samsung Washing Machine — Not attending consumers complaint

We have regestered the complaint of samsung washing machine at samsung costomer care but they dont have time to attend our complaint and when asked for the explaination they reply that they dont have spare parts ... if company doesnt have spare part why have u opened the damn company should i send a lock for it...

Samsung — DEMO NOT RECEIVED

I PURCHASED WASHING MACHINE, AFTER THAT MY SUPPLIER AND MY SELF HAD REQUESTED FOR DEMO WITH SAMSUNG VASHI OFFICE. TWO DAYS ARE OVER NO BODY FROM SAMSUNG IS WILLING TO CONTACT ME.
SAMSUNG VASHI OFFICE PROMISED THAT THEY WILL SENT THEIR REP. TODAY ITSELF. BUT TILL DATE NO BODY IS TRUNED DOWN
OR CALLED ME. MY FIRST IMPRESSION ABOUT SAMSUNG IS BAD AS I AM WAITING FOR DEMO FOR LAST TWO DAYS. SAMSUNG IS WASTING OUR VALUABLE TIME. AT LEAST THEY CAN CONTACT US AND POSTPONED APPOINTMENT IF THEY DO NOT WANT TO COME ON GIVEN TIME.

Samsung Washing Machine — Not working properly. It's showing "4E".

I am staying in Chennai.I purchased this product 4 months back.
It is taking water continuous for 1 hour not doing any washing...

Hope u will do needfully.

Dear Sir

This is my 2nd request .I have a samsung karisma washing machine which was purchased in the year 2001. Recentally the machine has gone out of order. The technician visited home and inspect the machine. He told that the capacter/starter has gone out of order and needs to be replaced. I went to your authorised Samsung Serive centre on dated 09.01.2009 namely firm M/S Johny Electronic Sanjauli Shimla whose contact Nos is[protected] and[protected] to depost the said part and request him to provide the necessary part to me. But till today the said part has not been provided to me by the samsung service centre. This is creating inconvenience to me and my whole family. The concerned service centre is not providing best serive to me being reputed companuy. You are requested to direct the siad service centre to provide me cpacetor/starter or kindly you send the said part to me through courior on following address:- I shall bear all the expenses.

Hope you will consider my request .

ASHWANI SHARMA
BLOCK C-36, FLAT NO 03
S.D.A.COLONY VIKAS NAGAR SHIMLA-171009
Ph. [protected].

Hi myself Rahaman,
This is my kind to u samsung customer care. I had purchased a Washing Machine on saturday and till now nobody had came to give Demo.Please send a person as soon as possible as we are in need of it.I hope you will consider my humble request.

M. A. Rahman,
D.no:39-8-54, 2ndFloor,
Paidiah Street, Labbipet,
VIJAYAWADA-10.
Mobile no: [protected].

Hi, I bought the Samsung fully automatic washing machine 6 months before from Next retail shop in Chengalpet, Tamilnadu. Me too experiencing this kinda of leakage problem. I booked a complaint through Online. After the local people came to my house and put a piece of log to adjust the level of the washing machine. If stills the problem arises they told me to buy a M seal and put the m seal on the leak. I dont want any defective parts from Samsung. I complained about this to Samsung. No reply from Samsung local people at all. Can anyone tell this to the authorities of Samsung. Because they are destroying the Name and fame of the Brand. The local people from Samsung are very poor, they not even hear anything from the customer.

Santhakumar

bhojya
dear customer care i had purchase a samsung washingmachine MODEL:WA82V4GEC/XTL and SERIAL NO:WO765ZC8303324T it is not working properly i request to send a person to solve the problem.your dear customer.

B.BHOJYA NAIK,
H.NO.7-3-357/1,
vijaynagar colony,
by pass road,
khammam,
khammam dist.

mobile no.[protected],[protected]

I had purchased SAMSUNG semi automatic WM. Now the drier is not working. Dealer's authorised mechanic has told that the drier's motor is defunct. I told him to replace with company motor. Even after lapse of four months no body has turned up. I request to send the eminent mechanic to put the mechine in working condition.

I have purchased a new samsung washing machine. The demo given by the company person was not proper. He has told what the buttons are for and that's all. It was expected that he will show a full cycle of washing etc and show how to use different functions.
Also I have used the machine 4-5 times, but i am not getting proper washed clothes. Forget about collars which are not cleaned, whole cloth seems as it was before cleaning. The dirt can be seen easily. I have tried different washing powder. Result is same.

When the machine was delivered to me, it's suspension rods were came out. For that we have to call the Dealer and Company. I don't know how the product is manufactured at such quality that it is so easily dismantled

I Puchased a New Samsung Washing Machine Model.No.WF-RI06IEW/XTL, FRONT LOADING MACHINE in end of 2007. On 20.05.2009, the Washing Machine was not working. So, I lodged a complaint on 21.05.2009 to the customer Service regarding this. The call has been registered and they gave a reference BP No.[protected]. The Technical Person came on 21.05.2009 and found the fault and told one of the part has to be changed. After two days he came with the part and tried to fix with machine. But the part doesn't suit with the machine. Finally, he told to my wife that he has come with the wrong part and informed that he will bring the correct part the next day. Till today we are washing our clothes by hand. After getting fed up, we rang up Mr.Dinesh representative of Samsung, and enquired about the status, he replied that it is not his mistake. If we want to complaint to Customer Service, we can complain to them. We are very much shocked to hear this kind of words to a Customer from a Leading Manufucterer in Electronic goods. When I asked the customer Service Executive, it will be replaced on 13.06.09.since it has to come from Delhi. So, for the past 20 days Samsung is not worried about the customer. Their aim is only to sell the Machines.

Hi
I regret to inform you that you have not taken any action to my complaint no [protected] about repairing of my front loading washing machine. The local service center of Guwahati, Assam has been misleading me regarding ordering of spare parts for the machine. It is now more than one and half a month since first complaint was lodged. But no action as yet resulting serious problems for my family.the repairing centre lifted my machine and kept in the workshop for weeks without any action due to non availibility of parts.
Kindly intimate me if you at all can repair the macine if not kindly instruct the local service centre to return my machine in as it is condition. i have many Samsung items in my house like LCD TV, Microwave, Mobile etc. But due to your poor after sell service i have decided not to use any more Smasung house hold item in future.

dipak Kumar Sharma

SAMSUNG WT8505 WASHING MACHINE — demonstration

we have bought samsung wt8505 washing machine on[protected] in big bazzar, visakhapatnam
till now no one came from samsung company for product demonstration.

Dear Sir,

I have purchase smasung washing machine model no WA82V4GEC from Lotus Electronics Supermarket, AB Road, Indore. vide Bill No. 09R902148 Dt. 21.06.09, Executive Name Mr. Mohd. Irfan Khan, Machhine Delevered on 22.06.09, they told that our represantative will attend you within 48 Hours for demonstration, but till now no body has attend us. This is for your information & nesesary action please.

I purchased a washing machine of samsung on Sunday -28June 2009 from Sector 18 NOIDA-UP SAMSUNG EXCLUSIVE showroom, but got the first call for the demonstration on 2-Jul-09, a good 4 days after the purchase.
Will the service department wake up...I have made it clear that I want the demo after 7 PM as my office is far at Gurgoan (42 Kms away). The service department engineer(Mr. Anil) was unwilling to come after 7 PM. Another Mr. Rajiv told me that engineer can come between 10AM - 7 PM (Ph no[protected].
I have compained two times on the service number - My complaint number is [protected].

Can something be done.
Anil Bhan, Delhi - [protected].

vediocon/ washing machine — not attending the complaints/lack of service

vediocon service centre

Sir

I had made complaints for my washing machine on following days but till date i had not get any response from your side.

date comp no

19/06/2009 del[protected]

27/06/2009 del[protected]

02/07/2009 del[protected]

04/07/2009 del[protected]

10/07/2009 del[protected]

18/07/2009 del[protected]

Till date my complaint is not attended, today I had a telephone conversation with Mr. Amit and he assures me that my complaints will be attended on monday 20/07/2009.

It is a case of lack of service. I had avalid AMC from vediocon.

If my complaint is not attended within 2 days I will file the case in consumer court for not providing the services and mentally harasment .



Anil Sharma

c-421 SARASWATI VIHAR

DELHI-110034

TEL:-[protected]

Samsung Washing Machine — DRIER MOTOR OUT OF ORDER

DRIER MOTOR OUT OF ORDER LAST ONE MONTH. I HAVE COMLAINT ALREADY.
MY ADDRESS
ASHOK KUMAR ROJDE
147/S-1/SECT.D/SCHEME NO 78 ARANYA NAGAR
INDORE M.P.
MOBILE NO.[protected]

Samsung KARISMA Semi Auto Washing machine — Not functioning

Dear Sir,

First compaint lodged with GURGAON DELHI on jun 22nd vide BP No.[protected] & several follow-up reminder but sorry every thing goes in vain except assurence. Requested intervention of higher authority.


regards,

Tridip Neogi

I have samsung karisma model washing machine. But from last 1 month i am facing a typical problem. my washing machine button (Washing) is being getting broken during operation, though it is being supplied/ repaired by company's service man repeatedly.

Samsung — Washing machine not working properly

I am having a washing machine manufactured by SAMSUNG

5.8 KG
WA78K1

MODEL: WA78K1/XTL
SERIAL NO . W0455ZCL901849E

CALL [protected]

RES ADDRSS : PLOT 69/5 Datta Krupa
Pandurangwadi Road No2
Goregaon East, Mumbai 400063

I have a samsung top lodign fully automatic machine. which is purchased on dated 07/08/2009, but last few day there is likedge proble in machine.

I purchased a washing machine of samsung on 30 August 2009 from Indirapuram, Ghaziabad -UP. But the demo engineer not come after 2 day gone. I would like to know when he will come?
B.D.S. Rawat
[protected]

Though Samsung products are generally good, the after sales service of Samsung is very disappointing and frustrating.
I have purchased one fully automatic washing machine in June 1999. The model is SW75AS1. This washing machine developed some problem now. It gives an error message of 1E in the timer panel whenever the machine is switched ON. One mechanic came to see the problem and after checking the machine he told that the control panel is to be changed. We have reasons to believe that it is not correct. As, in 2006, when the same problem occured we got the panel changed by sending the machine to the workshop of Samsung in Warangal for which we paid Rs. 3000.00. This is in addition to the transportation charges. After receiving the machine, we saw the problem was still persisting. The matter was again referred to the company. Many technicians came, checked and declared that still the fault was with the control panel only. We suspected that it was not true. After much pursuation, the area Engineer checked the washing maching and found that the defect is in the solenoid operated valve of the washing machine. The washing machine was ultimately repaired after six months after contiunous pursuation and complaints.
It is unfortunate for me that the machine has deveoped similar fault now and it is under repair for the past two months; God only knows how much time it is going to take for repairing the machine. The Samsung company is sending some incompetent technicians for attending to the problems. These incompetent persons do not diagnose the problems properly. This time also, the only person who has seen the problem is insisting on replacing the control panel.
Nowadays if someone asks me about which brand of the washing machine can be purchased, I tell them to keep the Samsung machine as the last choice thanks to the poor after sales service.

The washing machine's electrical circuit has to be replaced. I lodge a complaint in this regard through email, but did not get any reply. It was once repaired a year ago. However, now the same problem is there. All the indication lights get burn on power on mode. I want to know the exact price of the electrical circuit for the model WA75N6. It was quoted from Rs.1100/- to Rs.4500/- from various technicians. For repairing of the part, they charge Rs. 1700/- to Rs. 2500/-. The technicians are interested in repairing the part instead of placing a new one. They say the part is not available and it will take 2 months to get it from the company.

　

I had purchased a samsung washing machine semi auto 7.2kg WT 9201, I just want to confirm whether it is available with wheels also, because there are screws inside the legs of the machine but the wheels are disappear. I have already seen this one with wheels. Distributors, Sai Electronics, Kirari Chowk, Nangloi, New Delhi says if it shall have been available then why I keep with me. Please clarity and satisfy me.

P. V. Sivaprasad, M.Tech, MBA, MIE
Executive Engineer Sivodayam
Tariff & Regulatory Agffairs Cell TC 28/899(2)
Kerala State Electricity Board Punnapuram,
Pattom, Trivandrum. Kaithmukku,
Phone.[protected] Trivandrum
[protected]. [protected]

To

The Samsung India Electronics Ltd,
B-1, Sec 81, Sec-81, Phase-II, NOIDA

Sir,

Sub: Washing Machine- Model 75 K4- Sprares not vailable-reg


I had purchased a Washing Machine – Model 75 K4 on[protected] and it has been satisfactorily working till last month. Recently, it is giving some problem and the same was reported to your authorized service centre at Trivandrum, M/s Mereena Electronics.

The Technician who had attended the service has reported that, the PCB Control Box of the Washing Machine is found to be faulty. He also reported that, the company has stopped distribution of this model and the spares of the machine is also not available. When I contacted the service Centre, they had also reported that the spares are not available. The service centre personal further reported that, I have no other choice, but to procure a new one. Since, the machine is more than 5 year old one, I will not get any value for the old machine. In this matter, I would get a clarification/ consideration from the Company on the following:

(1) I had procured the Samasung Washing Machine due to good reputation at Trivandrum and expecting continuous service of Samsung Products even after its warranty period.

(2) Whether the life of a washining Machine only five years. Whether the consumers has to procure a new one in every five years.

(3) Eventhough the Company has stopped a the production of a particular model, whether it is a good practice to stop the production of the spares of the product. Whether the customers have to suffer financial loss due to the same.

(4) Whether, Companies in India distributing similar products is following the same strategy for distributing products?

(5) Whether the Company has no concern on the existing customers like me. The likely financial loss, time loss etc want to be borne by the customers like me, due to the fault of purchasing a Samsung product.

(6) What I want to do, whether I want to procure a new one by paying the full cost?

(7) What is your company’s service policy on consumer articles?


As a consumer, I feel that your company should have the responsibility to give continuous support and service to the existing customers, even if your company has stopped the production of this model. It is not a good advice to procure a new one due to the reason that Company has stopped the production of the model and so the spares are available.


You may kindly note that, now a days Washine Machine is a very essential house hold equipments for the day to day life. Hence, you may please offer a solution to the issue and kindly advice me at the earliest..


Yours faithfully


P. V. Sivaprasad

Samsung Washing Machine — Samsung Washing Machine

I have been complaining of my faulty samsung washing machine model number WA85TPL since 08 Oct 09.

Complaint No lodged with samsung is [protected]

The technician came the very first day and couldn't repair it. He said he will come back again next day. But he never came back till date. I am fed up of calling them everyday but all in vain. They say they are busy in new installations and they don't have time for repair works.
Really attrocious.
Plz help me.

Arpit Yadav

I had purchased a samsung washing machine semi auto 7.2kg WT 9300 on oct 2006 now its timer does not work and when mechine running it make much noise.I live in dibiyapur, auraiya, UP.I complain its in Gayatri electronic dibiyapur (Dibiyapur dealer Samsung) but they could not repair it.
my mob. no.[protected].
I request you pl send a qualified technicien to repair it.

Samsung Washing Machine — Inlet pipe not working

The inlet pipe is not working properly. The water is ozzing out. I am not able to use my washing machine. Kindly send an engineer as soon as possible. Since i am a working lady i face lots of problem .