[Resolved]  State Bank of India — Telephonic harassment in spite of full payment cheque dropped in SBI drop box

To
The AVP,Customer Service
State Bank Of India,Card(SBI Card)
head.[protected]@ge.com

Dear Sir,
I had dropped my due payment by cheque well in advance but receiving continuous demand calls at my Bombay number. The copies of earlier complaints are appended below


[protected]@rbi.org.in
Dear Sir,I am submitting the copy of my complaint posted in the complaint board.
Please do the needful to stop this daily telephonic harassment.

Thanking you.

Vijay Kumar Bisen
Complaints on "SBI Credit Card"Read
more complaints on this Company SBI Credit CardPosted:[protected] by Vijay Kumar Bisen [send email] Telephonic harassment even after the payment made

Complaint Rating:
Dear Sir,
I am submitting yet another complaint, the details of which are appended below. Two more call was received at my Bombay residence, even after the fact that we had deposited the due payment by cheque dropped in the SBI drop box. The details of cheque deposited in SBI drop box on 3rd Feb was again dictated to Mr. Tejender Singh, who called today at 1328. He was also informed that I had activated the AUTO PAY facility in my SBI savings account at Gondia, Main branch.

I once again request you to please take immediate action so that this daily telephonic harassment can come to an end.

Thanking you.

Vijay Kumar Bisen


COPY OF COMPLAINT MADE ON 18/02/08
Dear Sir,
I am lodging the complaint through this e-mail about the telephonic harassment by SBI. The current dated cheque No.005468 of Rs34500, drawn on SBI, Main Branch Gondia, Maharastra, for the payment due on 7th February 2008 against my SBI Credit card number [protected] was dropped in the drop box of SBI branch, Malad(E), Mumbai on 3rd Feb. 2008. A week after that , one of my acquaintance, I call him Uncle, started getting 2-3 phone calls a day asking for the payment. Every time he told the SBI executive, that the cheque has already been deposited. So far he has received more than 20 calls in15 days. Those executives were unable to tell the status of the cheque deposited on 3rd Feb. and instead asking for one more cheque of the same amount advising me to stop payment of the previous cheque. Presently I am out of country, cant stop the payment of earlier cheque. How can I make the due payment twice. Even if i make the payment in case of misplaced cheque,
they should send me a e-mail stating the fact and assuring not to en cash the previous cheque after I issue a new cheque.

I therefore request the grievances cell of RBI to please look into the matter urgently to stop this harassment by SBI.

Thanking you

Vijay Kumar Bisen
[protected]@rbi.org.in
Dear Sir,I am submitting the copy of my complaint posted in the complaint board.
Please do the needful to stop this daily telephonic harassment.

Thanking you.

Vijay Kumar Bisen
Complaints on "SBI Credit Card"Read
more complaints on this Company SBI Credit CardPosted:[protected] by Vijay Kumar Bisen [send email] Telephonic harassment even after the payment made

Complaint Rating:
Dear Sir,
I am submitting yet another complaint, the details of which are appended below. Two more call was received at my Bombay residence, even after the fact that we had deposited the due payment by cheque dropped in the SBI drop box. The details of cheque deposited in SBI drop box on 3rd Feb was again dictated to Mr. Tejender Singh, who called today at 1328. He was also informed that I had activated the AUTO PAY facility in my SBI savings account at Gondia, Main branch.

I once again request you to please take immediate action so that this daily telephonic harassment can come to an end.

Thanking you.

Vijay Kumar Bisen


COPY OF COMPLAINT MADE ON 18/02/08
Dear Sir,
I am lodging the complaint through this e-mail about the telephonic harassment by SBI. The current dated cheque No.005468 of Rs34500, drawn on SBI, Main Branch Gondia, Maharastra, for the payment due on 7th February 2008 against my SBI Credit card number [protected] was dropped in the drop box of SBI branch, Malad(E), Mumbai on 3rd Feb. 2008. A week after that , one of my acquaintance, I call him Uncle, started getting 2-3 phone calls a day asking for the payment. Every time he told the SBI executive, that the cheque has already been deposited. So far he has received more than 20 calls in15 days. Those executives were unable to tell the status of the cheque deposited on 3rd Feb. and instead asking for one more cheque of the same amount advising me to stop payment of the previous cheque. Presently I am out of country, cant stop the payment of earlier cheque. How can I make the due payment twice. Even if i make the payment in case of misplaced cheque,
they should send me a e-mail stating the fact and assuring not to en cash the previous cheque after I issue a new cheque.

I therefore request the grievances cell of RBI to please look into the matter urgently to stop this harassment by SBI.

Thanking you

Vijay Kumar Bisen
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Aug 13, 2020
Complaint marked as Resolved 
 
39 Comments

Comments

Hyderabad,
[protected].
Respected Sir,
I-Sk.Rahimthulla, retired railway employee iam a sbi customer my A/C no-[protected].On 16 th January 2008 at 9.55am i want to draw 1000/-(one thousand rupees)from sanathnagar sbh atm,hyderabad, i insert my atm card into atm machine money is come out and return back into atm machine, i not taken my money but i get reduction balence,
immeditely inform to the bank manager and complaient given to the atm cachier, from one month i meet to them, but not responed.
Please insert my money in my account.
Thanking you sir,
Your's Customer,
Sk.Rahimthulla.

SBI Cards — HARRASMENT BY REVERSAL AGAINST PAID CHEQUE

CASE ID=[protected]' /[protected] /
- JAN 02, 2008 - LETTER RECEIVED FROM MR AJAY BHARTI - AVP- SERVICES WITHOUT REF AND DATE CLAIMING CQ 46810 FOR RS 41884.72 DATED AUG -2006 NOT DEBITED IN OUR BANK ACCOUNT.
- REPLIED BY FAX SAME DAY ASKING ANY DOCUMENT IN SUPPORT OF THIS CLAIM AS THE CHEQUE APPERS TO BE DEBITED IN OUR BANK STATEMENT.
- FEB STATEMENT SHOWS REVERSAL OF CHEQUE AMOUNT AFTER 1.5 YEARS. NO REPLY TO FAX - PROVIDED OUR BANK STATEMENT COPY AND BANK CERTIFICATE.
- MAIL STATED CERTIFICATE FROM OUR BANK NOT VALID AS IT IS NOT ON LETTER HEAD OF BANK AND ASKED US TO GET A CERTIFICATE THAT `CHEQUE HAS BEEN RETURNED ERRONEOUSLY' HOW AND WHY SHOULD WE GET A CERTIFICATE FROM BANK OF PAID CHEQUE HAS BEEN RETURNED.
- MY REPEATED REQUEST TO GIVE ONE SUPPORTING EVIDENCE ON THE CLAIM IS IGNORED AND JUST KEEP ON ASKING CERTIFICATE OF PAYMENT SO THEY CAN REVERSE THE AMOUNT.
- THEY ARE NOT INTERESTED TO SOLVE THE CASE AS SOME ONES LOSS IS SOME ONES PROFIT - THERE CAN BE MANY PEOPLE WHO DO NOT MAINTAIN RECORDS AND PAY THEM - HOW CAN WE DEFINE THIS ACT OF IRRESPONSIBLE AVP -SERVICES. IS HE HANDICAP PERSON THAT HE DOES NOT HEAR/READ/SEE THIS. I PRESUME SBI - CARDS PEOPLE HAVE ADOPTED A NEW WAY TO CHEAT CUSTOMERS.

SBI Credit Card — Unnecessarily receiving continuous telephonic harassment calls from SBI

Dear Sir,

I am lodging the complaint through this e-mail about the telephonic harassment by SBI.

I had dropped my due payment by cheque well in advance but later I got same statement with fine but I did not receive any information regarding my earlier check details from SBI & at the same time I called to SBI but they are not responded properly. Even though once again I had dropped my due payment by cheque with my actual amount & stopped using SBI credit card bcz of improper response from the SBI credit card division. After some time I left that house but today I went to my old owner hose & I got message from my owner receiving continuous telephonic harassment calls from SBI.

If you have any doubt please check my credit card information when I had dropped my last check & with respect to due amount bcz after that incident I did not used my credit card but still unnecessarily receiving continuous telephonic harassment calls from SBI.

Please do the needful to stop this daily telephonic harassment.

I once again request you to please take immediate action so that this daily telephonic harassment can come to an end.

Name: Suresh B.S
Credit card # [protected]

SBI Credit Card — Very rude & very unprofessional credit card company in the world

To
The Concerned Department.

Sir / Madam,

I am a SBI credit card holder bearing A/c No.[protected] since one year. I have very poor experiences for the SBI Card, they are gunda, dada allways rude in nature. In my openion they are The Sylock of Venise.

The Govt. should take strictly steps against this company.
Dear Sir/Madam

I have been using SBI Credit Card from end of 2006 and during July 2007, I have opted for Settlement of my Credit Card and your bank suggested a plan for settlement in 3 instalments. I have paid the first two instalments in full but unfortunately at the time of the 3rd instalment payment, due to certain unforeseen exigencies in my family, I had to use my cash for that purpose and hence paid the 3rd instalment in full, but with a little delay of about 25 days.

Till now SBI is still asking for the payment and continues to send me statements. Apart from all this they have added my name to the defaulters list in SIBIL and thereby I have been denied the opportunity to get a Personal Loan from any money lenders.

You are hereby requested to look into the matter and see that an amicable settlement is arrived at between us. Kindly reply me convincingly to my above e-mail and help remove my name from the defaulters list of CIBIL at the earliest.

Regards

D P SURESH
Dear Sir / Madam,
I requested for issuing a cheque book more than two weeks back at SBI, Esamiya Bazar, Hyderabad.
I was told that same would be send in 3-4 working days, i waited for a week and went back to the bank again for the same, this time i was told it would definetely in a week. After a week i approached the bank and this time i am strange question like 1) do you stay in the house? 2) Is that your true Address?
when i answered all and asked them about the cheque book they said and i qout "We assumed tyou dont stay at the address and i need to reproduce the residence proof"(Which they already have). Now that out of cheque leafs and next three days being holidays what do you suggest.
Let me tell u they were very RUDE and HORRIBLE in there approach, no spped of response sorry no response at all. If this is not answered i would have to approach CONSUMER COURT.
This is not the only issue as i lost my patience for past 10 years i am writing a mail.
SBI is now TOTALLY an unprofessional BANK .
RBI should now look into this seriously before it gets worse.

SBI Cards — harrasment for the payment already made

I was offered a credit card from sbi cards which I never got in my hand, after that they called me for a personal loan offer of rs-25000/- which was received by me on 10/04/2007 the same I utilised and than paid the first payment of Rs-3246/- with a late fee included (emi-2300) than in the month of july I paid the 2nd emi on 10/07/2007 of rs -2300/- after making the payment I had received a statement with an absorbent outstanding on 18/07/2007, I called up the coustmer care and asked them to let me know the exact outstanding amount since I didnt want to continue with sbi anymore he gave me the figure of rs-22091.44/-(rs-twenty two thousandninty one& paise forty four only ) for the same i had drawn the cheque in the favour of sbi card no[protected] as a rouitine practice and the same was dropped in the drop box, next month again I received a statement with an excess credit limit and requirement of payment of rs - 1800 approx, after that when I called the coustmer care again and asked the reason for the payment to be made they gave me the reason that since you didnt write (F C R) on the cheque your payment was credited to your credit card and not to your personal loan a/c actually I was not informed of that so when I told them the same thing they told me we cant help you and you have to pay that amount, after that I started reciving the statments with an increasing outstandings & I didnt pay attention to that than in the month of janauary I started getting calls from recovery agents continously in the morning I than narrated the same thing to all the R A and they suggested me to speak to the coustmer care once again from than onwards I am in constant touch with them but my problem hasnt been solved yet permanantly, And I am being tortured mentally for repaying the Loan before time, please help Regards, LALIT R BHATIA
CELL NO -[protected]
I have not been using SBI Credit Card since 2 years, I have opted for Settlement of my Credit Card .My card was blocked as i have not paid the amount. But now I have paid full amout.. Apart from all this they have added my name to the defaulters list in SIBIL and thereby I have been denied the opportunity to get a Personal Loan from any money lenders.

You are hereby requested to look into the matter and see that an amicable settlement is arrived at between us. Kindly reply me convincingly to my above e-mail and help remove my name from the defaulters list of CIBIL at the earliest and cancel my card with immediet affect.
My credit card no: [protected], Date of birthy:[protected]

Than q

asn murthy
DEAR SIR
I AM CUSTOMER FROM 2004 CARD NO[protected]. I OPERATED THE CARD AND PAID ALL THE
DUES WELL IN TIME. BUT UNFORTUNETLY I USED THE CARD FOR PURCHASING OF LAP TOP
RS.54440.00 THEN IT COMES TO OUR NOTICE THAT AFTER STARTING THE OPERATION FROM 2004
AFTER M2 AND 3 MONTH AGO COMPANY LEIVEDX UNFAIR CHARGES WITH THE DIFFERNT NAME WITHOUT ANY CONCESNT AND KNOWDING TO ME. IT CLEARED ON THE AT THE TIME WHEN I HAVE
PAID RS. 54500.00 WITH IN ONE MONTH AGAINST THE BILL. IHAVE MADE THE COMPLANT THAT HOW
THE CHARGES OF RS.1000-00 LEIVED ON ME COMPANY REFUND ALL THE CHARGES AND ANOIED WITH
THE ATTITUTE OF THE COMPANY I CLOSED/BLOCKED MY CARD. NOW THE COMPANY STARTED TO PLAY THE GAME AND CHAARGES ON NIL BALANCE LOT OF CHARGES. WE THINK THAT THE SAME CHAARGES WHICH DISCLOSE NOW BEING CHARGED BY THE COMAPY FROM LAST 5 YEARS WHICH BECOME RS. 27000.00 APROX ONE THE STREIGHT OF LOOKING THE CHARGES LEIVED DURING THE
LAST 6 MONTHS. WE THEREFORE REQUEST YOU TO KINDLY RE-EXAMINATION THE CHARES LEVIED
BY THE COMPANY WELL IN TIME WITH APROPRIATE INTEREST OTHER WISE WE HAVE LEFT NO COURSE OF ACTION EXCEPT LODGE A COMPLAINT UNDER CONSUMER PROECTION ACT AGAIST THE COMPANY
G.M.MISHRA
DY.MANAGER
STATE BANK OF INDIA
CPPC AISHBAGH LUCKNOW.
I want SBI credit card for business perpose.How can i receve credit card easily.
Hi
I have already submit complaint no.is CC[protected] but still didnot get any conf frm bank name
I am Prem Nath Sharma H.No.75/1192 Baldev Nagar A/City. i am your SBI Card Holder A.C num [protected].i would like to confirm you i have paid 6000rs on[protected].R.No.8533785 Collection person name Vinay .. but still i am getting pending amount confermetion from your end .i donot want to use your credit card or never used .its very harshful for me after paid amount i am getting confermetion for pending amount.plz sir do the needful otherwise i will submit my complaint in concumer court.. ...
Hi
I have already submit complaint no.is CC[protected] but still didnot get any conf frm bank name
I am Prem Nath Sharma H.No.75/1192 Baldev Nagar A/City. i am your SBI Card Holder A.C num [protected].i would like to confirm you i have paid 6000rs on[protected].R.No.8533785 Collection person name Vinay .. but still i am getting pending amount confermetion from your end .i donot want to use your credit card or never used .its very harshful for me after paid amount i am getting confermetion for pending amount.plz sir do the needful otherwise i will submit my complaint in concumer court.. ...
Hi
I have already submit complaint no.is CC[protected] but still didnot get any conf frm bank name
I am Prem Nath Sharma H.No.75/1192 Baldev Nagar A/City. i am your SBI Card Holder A.C num [protected].i would like to confirm you i have paid 6000rs on[protected].R.No.8533785 Collection person name Vinay .. but still i am getting pending amount confermetion from your end .i donot want to use your credit card or never used .its very harshful for me after paid amount i am getting confermetion for pending amount.plz sir do the needful otherwise i will submit my complaint in concumer court.. ...
Hi
I have already submit complaint no.is CC[protected] but still didnot get any conf frm bank name
I am Prem Nath Sharma H.No.75/1192 Baldev Nagar A/City. i am your SBI Card Holder A.C num [protected].i would like to confirm you i have paid 6000rs on[protected].R.No.8533785 Collection person name Vinay .. but still i am getting pending amount confermetion from your end .i donot want to use your credit card or never used .its very harshful for me after paid amount i am getting confermetion for pending amount.plz sir do the needful otherwise i will submit my complaint in concumer court.. ...
Hi
I have already submit complaint no.is CC[protected] but still didnot get any conf frm bank name
I am Prem Nath Sharma H.No.75/1192 Baldev Nagar A/City. i am your SBI Card Holder A.C num [protected].i would like to confirm you i have paid 6000rs on[protected].R.No.8533785 Collection person name Vinay .. but still i am getting pending amount confermetion from your end .i donot want to use your credit card or never used .its very harshful for me after paid amount i am getting confermetion for pending amount.plz sir do the needful otherwise i will submit my complaint in concumer court.. ...
Hi
I have already submit complaint no.is CC[protected] but still didnot get any conf frm bank name
I am Prem Nath Sharma H.No.75/1192 Baldev Nagar A/City. i am your SBI Card Holder A.C num [protected].i would like to confirm you i have paid 6000rs on[protected].R.No.8533785 Collection person name Vinay .. but still i am getting pending amount confermetion from your end .i donot want to use your credit card or never used .its very harshful for me after paid amount i am getting confermetion for pending amount.plz sir do the needful otherwise i will submit my complaint in concumer court.. ...

SBI Credit Cards — CHEQUE DROPPED, received by SBI, Message received by me, cheque not deposited in my bank

CHEQUE DROPPED, recieved by SBI, Message recieved by me, cheque not deposited in my bank

My credit card bill was paid by ICICI Cheque on the 1st of May 2009. I recieved the message from SBI that they have recieved the cheque on the 5th of May (after 4 working days). Now the cheque is still not cleared from my account and i have been harassed by the SBI Customer Care for payment.

I want them to pay me the harassessment fee now as i have made the payment and the cheque is with them and they have not deposited it in my bank.

Regards
Shalu Sood
CARD NO:[protected]
SUB:PAYMENT NOT RECD BY SBI
REF:CALL FROM CHENNAI ON 2/07/2009 FROM MR.PRITHIPAN
THIS HAS REF TO TEL DISCUSSION MADE BY MR.PRITHIPAN ON 2/07/2009 NON RECIPIT OF PAYMENT OF JUNE 2009.
THE CHEQUE NO 393532 DTD:20/06/2009 DROPPED AT SBI DOORVANI NAGAR BRANCH ON 20/06/2009. TILL TODAY THE AMOUNT IS NOT CREDITED TO [protected] ACOUNT SO FAR.I DO NOT KNOW THE REASON FOR SAME.WHERE IS THE CHEQUE GONE OR IT IS MISS PLACED BY COLLECTING PERSON.
PLEASE NOTE THAT I WILL AGREE FOR LATE PAYMENT DUE SINCE I MADE ONE CHEQUE BEARING NO 393533 ON 3/07/2009 VIDE BOOK NO:315225 RECEPIT NO:14034363 COLLECTED BY MR.SUSIL AMOUNT:RS 2200/-
PLEASE CONFIRM YOUR COMMENT

REGARDS
S.HIRANYAN

Credit Card — receiving calls in spite of making the payments

I am really unsatisfied with the services from CITIBANK.Please take a note of the issues that a bank like yours can even have.

i hold citibank mastercard with the no :[protected].the credit limit was lowed own to 11000/- without ant prior information, but still the payment has been made for the billed amount but for sum technical issue it is still not reflecting in the the citibank account, which is not my problem the transaction has been reversred but still not working .My husband has been there for several times to make payment reflect but there is no body to take onus and they just keep sayin it will be done at andheri collections center.

kindly look into the matter and i don want to receive any calls from your side even the payment does or does not reflect..pls don harass us for the payment that we have already done, we can easily not make the payment n escape which we don choose to do.if there is a co operation from our side that even after making the payment we still have to receive calls asking to make the payment and have to go there physicall at the collection center in andheri is not acceptable.

kindly look into the same and take some action to not make it wrost.

Thanks
Sashi

Credit Card — no statement is being received by the undersigned. Even after complaints lodged no action has been taken by M/S CITI BANK customer care.

I am not receiving any statements since long. I do not know what is the balance I have to pay. For absence of MONTHLY STATEMENT I am unable to pay even the minimum balance. I am not going to pay any interest ( on out standing balance & service charge.

No action is initiated even after giving complaints to you & their customer care.

My credit card no [protected].

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