Supertech Complaints & Reviews

Hi,

I had submitted booking form of my wife through Unicon for a flat in Eco Village II in Feb 2011 along with a cheque of Rs 50,000/-

After repeated telephone call I received allotment information via e- mail for Flat 1306 Tower B-1 on 30the of April, 2011 without any mention about how much money needs to be deposited up to what time. Since I am residing quite far off and could not come personally I contact the Office through phone to send me the allotment letter along with relevant details in hard copy on company's letter head immediately. The same was also communicated to the company in person by my acquaintance in Delhi who took trouble of going to the office of the company from Delhi. The Company Official assured him that they shall be sending me thee relevant details at the earliest. However, I received no information. As a genuine person I believed their commitments and fell in their trap laid by the company for investors like my wife to hide information in the first place, and take cover under the guise of none payment of requisite amount at the time of booking. By the time I reached the company personally with my wife in July, the issue regarding Noida Extension had already precipitated in to a major issue between Govt o[censored]P, Farmers, Builders as well as the allottees. After that the company refused to accept balance money. I as well as all other naive allottes etc. would have never doubted the malafide intention of the builders at that point in time but when I am trying to get further information through internet on behalf of my wife I feel company has deliberately not informed the allottees of the deficient amount that needed to be paid at any point in time to make their allotment valid. Further the companies were themselves not sure whether this issue will get sorted out in the way, it seems, it is being addressed by the Courts, Govt and other agencies. However, they wanted to keep the money of allottees with them. Although many companies made tall promises on TV that money shall be refunded or alternate sites shall be developed to accommodate those who wished to move out. But those who stayed had no intention of withdrawing or changing site like me and were ready to pay full amount as and when company wanted. But alas the company like Supertech had different idea of not only benefiting by the panic created by such a developments but also forfeiting the amounts already paid by middle class people who wanted to fulfill their dream of having a livable accommodation around NCR to spent some peaceful days from handing over of possession or after retirement near /around Delhi.
I was going through various replies/comments by Supertech employees and their CMD who says that they have informed regularly every individual allottee about their payments dues at every point in time uptil July 2011 and they have every record with them. I am sure that they have fudged all the records to show that regular postal mail was sent which i am sure is a complete lie. But I cannot be sure whether at this stage fudged registered letters records in the back date can be managed in order to defeat the already defeated and crushed souls once and for all times. In our country money power can buy any thing possible unthinkable elsewhere.
But I wish and believe firmly that all such allottees who are being denied allotment will unite and fight the money and muscle power of big builder lobby with the help of Govt, NGOs, Consumer organisations and all well meaning people of the country so that a movement get started to safeguard their rights and in future money power will not succeed in cheating and humiliation masses.
With all this I request each and every one of the affected persons to please share their e-mail addresses and also their Mobile Nos to start this Campaign against such cheaters and their agents

Thanks

(Dr M F Lala)
H/O Fehmida Gowher
Flat Allottee
R0190B11306
Supertech Eco Village II
[protected]@yahoo.co.in
[protected]

I have previously written how our so called dream home at 'supertech czar suits' greater NOIDA has been delayed by over 3 years, Finally the company has sent us the posession letters, and has advised us to clear our dues. As per original agreement we are liable to make a payment of Rs 1.59 lakhs at the time of posession.
To my horror we have been sent a demand of more than 8 lakhs as the final settelment.
instead of giving compensation for delaying the project they have the guts to ask for 30,000 as interest on late payment, when the entire cost of the flat has been payed in advance except the last 1. 59 lakhs.
they have not only made this huge demand but also have threatened us with a letter saying that if the entire amount is not cleared with in one month they will charge 30% interest on the late payment.
I would like to know under which rules can they make such demands, when they themselvs have delayed project by 36 months.
I do not know how many customers are suffering at the hands of such builders, and there is no check on them.
The government agencies have to take action against such builders and safeguard common man
Dr Ashutosh Marwah/ Dr Vandana Marwah


-

same case is with us we have also 2 no plot of 150sq yards. not only these charges the project is also incomplete like no club, no electric substation, no water pump station is there not only this the site is also not lockable from out side peoples / local people is there. and they are asking addition electricity and water charges from buyers while these are the part of IDC / EDC/ electricity charges when we asked about these charges they told that these are facility charges, in fact it is total unfair and cheating with us so we should take legal action against them. also not that they demanded the final demand before starting rain because after rain the road and sewage net work is also not a good quality. and there is no completion report fron a certified authority. without is they send demand because they have to give delay charge to buyer after June'12 and so the buyer will not demand this delay. when i discussed with Mr. Ashish Verma, Manager CRM, agreed that there project is incomplete, but it is Dada Giri that if you will not pay then give interest @ 24 to 36% per year. i am also attaching some actual site photograph they will show you the actual positions of completion
friend i suggest that we should make a association and take a legal action.

Dear Sir,

We have become a victim of Business tactics and builder cheating that the Real estate builders like Supertech has using for trapping the novice consumers and exploiting them in the desire of one home. The real facts are as follows:-

1. We have booked a flat no. 205 in CS10, project Capetown at Noida Sec 74 thru a broker name Marketing times Realty Sector 2 Noida but show off their presence as underwriter of the direct relation of Supertech to us. The Broker team leader was a novice person who doesn’t disclose all the hidden facts to us and in faith booked a flat of Supertech. The Broker first said that you can pay the initial booking amount and after that the 30% demand may come after booking of the flat and the rest of the amount you will have to pay at the time of possession. The Broker also not told that the all three applicants in the attached booking form must have to be in blood relation for getting loan sanction on the booked flat. The Broker also not told that if the demand may come to you and if you not pay that demand on time then the 24% interest will be applicable and charge by the Builder. The Broker also not told us that after booking if you want to cancel the flat then the builder may deduct 15 from the total amount we have paid o the builder.

2. We have signed the booking form on the broker faith that he was saying right to us. The booking form in the first page or on the front page doesn’t contains the terms and conditions in bold noticeable characters and neither the broker may assist and indicate the consumers to read & explain the Terms and conditions intentional put in the middle of the booking form write in small context and in concise and neither nor the broker insist to read about and explain the first the term and conditions of Supertetch.

3. After the 60 days of booking we get 70% Demand which is Rs 35 Lakhs. We shocked that in short time how the demand may arise. The Supertech told us that he erected only pillars upto 7th floor so the demand comes 70 % while floor is not furnished. We request the builder that we have no idea that you demand in such an unlawful way although no work of our floor has completed till yet. The Builder also said that if not paid 24 % interest you have to bear. We said the Broker have not told about this interest thing nor you mentioned in Website of Supertech. So kindly cancel our flat and may return our initial booking amount which we paid at the time of booking. The Supertech said that they will deduct 15 % from our amount which we have paid in this booked flat. We said we have no idea about it that after cancel of the booking the Supertech may deduct this amount in an unlawful way. The Broker also not told that in cancelation you will get your amount in deduct. The Builder said that you have signed terms and conditions we said that your terms and conditions are in the middle of the form and the broker will turn the page himself and neglect the part of the terms and conditions to observe. We said the booking form is a temporary form not any authentication & validity in the eyes of law neither it was there where we signed because anything done has to done on the registered proper document thru Registrar.

4. We after that meet four directors of the supertech one by one who said that they have a policy made for their personal unjust enrichment and unlawful purpose for the welfare & demands of the Supertech staff and the chairman and directors of the company who get all the expenses deduct from the consumer who trapped accidentally in supertech and want to exit. We said that how you can charge 24% Interest although we are not using your living services of flat accessing neither nor any personal debt we have taken from you. We also try to meet R.K Arora chairman of Supertech but his secretary, security & senior staff had stopped us for going to meet the chairman of supertech and leave the other supertech employees to look this matter. All the employees of supertech are so rough, shrewd, self indulgent, cheater and working only for the unjustified welfare of the Superetch Chairman and have no sympathy & human morality to us neither nor any consumers and clients. We said that kindly refund our Rs 3 Lakhs as we actually paid at the time of booking but the supertech employees are adamant that they will deduct 15% i.e forty five thousand and the rest of the money will be return in 4-6 months time-frame . What this type of crooked activities the supertech may using for harming consumers who trapped by the Brokers thru criminal conspiracy by Supertech who have given full rights to sell their flats on large unjust commission basis for spreading by hook or by crook. The Supreme Court also made guidelines for the builder that no charge has to be taken by the builder of Car parking but the builders also charging car parking into their additional charges rate with the flat BSP Cost.

5. Company Supertechlimited.com made wrong Rule for their personal undue enrichment which is against and opposite of the Doctrine of Public Policy. That this Supertech first hide the complete unjustified Rule from the novice consumers who may innocently entrap in their property flats and after then when the customer wants to exit out from the booking flat this company in the Rule curtain against Indian law deduct 15% of the total amount paid to him and return the rest of the amount 85% in 4-5 months so that in the rest time period of the amount they also earned heavy interest and purchase new land for their projects in an unlawful and illegal business tactics. If the customer be unable to pay the demand money by the builder then this company also charge 24% heavy interest on agreed amount which they have not given any possession to consumers neither nor any consumer may taking advantage by living in their flat. It is totally bias that registrar of companies & other concerned authorities grant such Rule to make heavy loss to innocent consumers and the company flourishing thru illicit malpractices adopted by him and you grant power into their dirty hands to misuse the money for their personal undue advantage. If the some private company Ltd wants to make a Rule where Sexual assault & direct theft is valid under the company can this type of Rule be granted by ROC for the benefit of the one company and suffering by that thousands of people from the illegal Rule which is inconsistent with the Indian Legislation Laws.

How this type of Rule be allowed by the Registrar which is looting thousands of customers in the curtain of Rule which is void under Indian Apex Laws. Neither nor the Supertech display all his rule in their company website neither nor their employees may told nor any direct underwriter of supertech may told anything about it to anybody.

What I want from you that :-
Now! We are writing to You to Take appropriate action how the notorious defame builder like Supertech & their accomplice underwriters who both have looting & exploiting the consumers and using their business tactics in the curtain of the Supertech and other offices and drafting the booking form in a illusion way putting terms and conditions on page 3 or page 4 in minute font instead on first page and copy terms and conditions after signing of booking form. We want our paid amount Rs 3.0 Lakhs in full get returned, without any unjust cutting as I am an only lady without any job support, without any husband support and alone and thought to but a one home in Delhi with my hard earned money thru private tuitions teaching. I have paid the check by myself and now round and round day to day accessing the supertech office in sector 58, Noida from Muzaffarnagar frequently in the hope that I will get my full amount Rs 3.0 lakhs in one single day. My personal harassment and my misappropriation of my funds undue advantage has been taken by the supertech till yet which is an criminal offence.

Kindly see all the documents attached with this letter.
FROM :-
From:-
Miss Aparana Goel,
210 South Civil Lines, Bulletin Colony,
Near Jhansi Ki Rani,
Muzaffarnagar -251001, U.P
MB:- [protected] , [protected]

I wrote to supertech:

Dear Sir,



Let us not waste time in discussing unnecessary details, therefore through this E-mail we call upon you to give answer to following queries as stated in sequence



As a customer of supertech Pvt LTD , we would like to know following (which we have as per consumer rights)



1) Could you please let us know the company policy and send me the form signed by us as an attachment in the mail.



2) As per best of our memory , We never accepted flat offered by you so it cannot be personal reason herewith stated in your affidavit.

The reason is change o[censored]nit without confirmation.

Hence , Do you expect us to sign affidavit without reading it?



3) On phone you had communicated that full amount of 1 Lakh would be forfeited .(call made by Shefali Gupta)

Phone conversation is not taken as concrete proof for us to take due course of action.
This is grave matter since NRI's are not aware of such facts.
Please do confirm the same in the mail.



Reply to above query would be highly appreciated.



Let us take this matter to court of law incase it is unresolved here .



Thanks & Regards

Safdar

Reply from supertech:

Dear Sir,

Greetings!

As a customer you should have made the payment post due diligence.

We will not be able to help you beyond the scope of company policy, the same has been already communicated to you.

However, as discussed we will like your continued patronage and thus have already provided you with the required solution/s.



Regards,

Team CRM

[protected][protected][protected]

Customer Relationship Center

[protected] (Tollfree) or[protected]



B 28-29, Sec 58, Noida - 201307, UP



www.supertechlimited.com

[protected]@supertechlimited.com

Hi
Please do not try to make fool customers by giving these statements.you have cancelled the flats by giving unrealistics reason.You have cancelled the flats without giving any chance for 1 day or any notice to customers.While the customers have given there affidevit You are not paying back the money to customer in 2 months.Customers has not given any time to pay the money on disputed land.But you are not refunding the money even after taking 2 months long.customers has faced lose of 10 L for your this type of fraud.But you are not paying penalty for this even you are not refunding.So please do not write here you have shifted to safe flats.You have cancelled the flats only.You have done fraud only.so please you remove this post and people and court should fight just to end this builder.This is not a good builder.
People please come here to join this.
Thanks

We booked a flat at supertech builders at greater NOIDA in 2007, with the assurance to deliver flats with in 36 months of booking. 5 years down the lane there is no site of our dream home. Repeated calls and meetings have yeilded only assurances. We have paid rent to the tune of 12 lakhs during these five years. Still living at rent.
would like to warn all people to invest carefully when they are buying there dream homes.
Is there any regulatory body which can look into defaulting buildres?
Dr Ashutosh Marwah/ Dr Vandana Marwah

This is with reference to the above mentioned subject, we would like to highlight the following facts for your kind consideration.



· Bill No.248 dated 2nd December 2010 submitted on the same date

· We have been told that within a month’s time our payment will get released by Mr Ashok & Mr Sahu – Accounts Department

· When contacted for the payment , we have been told that MOU needs to be signed but it was understood that MOU is eligible for over and above 25 bookings and we have done only 10 bookings in Cape Town, hence not applicable in our case.

· Now it is almost more than year and we have been harassed and made to run here and there to get our payment. In between, you had also instructed the accounts department to release the Buniyad commission as early as possible.

· Still there is no concrete reply when we will get the payment.



We would be highly grateful if you could intervene and solve our issues which is long pending. Hope to hear a positive response from your end as we were unable to answer our clients where we need to pass on the discounts.



Thanking you and assuring you of our best services at all times.

I had booked a property with Supertech Builders in Noida in April 2011. I had cancelled the same in December 2012 and submitted all relevant papers. The reason of cancellation was increase in cost. Till date refund has not come and on enquiry a commitment of clearance by the 17th of next month is given.As I am in urgent need of money can I expect any help? Supriyo Banerji

I had booked my flat in supertech green village meerut 18 month back .
but still i am waiting for loan proces.the person who is reponsible for that niether picked up call nor reply
my experience is very bad with this company

I had booked a flat in AZURE - SEC 34 Pavalion - Noida in the month of Jan 2011 , and paid a booking amount of Rs 7.25 Lacs .
I had booked under the construction linked plan , for which the staff - Mr Anil Sharma told me that no bank will finance the project and i need to pay up on my own .
i tried in approx 6 to 7 banks , firstly no papers were being provided by Mr anil , and the same was not approved by ANY bank.
After which i requested for refund of my booking amount , post which there is complete silence and no information on my refund of the booking amount , almost a year now , i tried calling let of people in the organization , they dont go beyond the second phone call , after which they stop taking phone calls ....
total cheats ......

rgds

prashant

3rd.April,2012--email was sent-- but no remedial action as per their reply of today.
my grievance/complaint is as-----(reproduced)
Chairman & All Concerned at Supertech ltd.
sir/madam,
since you all have been keeping silence(except arguing over the phones) by neither
replying nor providing us our rightful documents,which we have demanded severally
over phone/emails etc.already
namely---
1-copy of my filled up/completed appl.form
2-copy of much promised sanctioned plan of villas by GNOID authority,at time of
booking.
3-allotment letter
4-you have not amended the wrongly/unfairly given payment schedule(dates ,where in
no construction has even begun) in booking form-supertech-czar suites etc.which
you demand us to verify before issuing the allotment letter to us
under chosen/agreed clp plan for our villa no.46-czar suites,in spite of repeated
requests-it is most unfair and un-expected continued harassment to us.
5-until and unless the needful corrections are made(point no.4),we cant verify the
above said which is totally wrong and unlawful,
and make any further payments of rs. 14389,as demanded by you,till that needed
corrections/amendments.
we request you again to redress all this at earliest.
note----and until such time /date our schedule of payments will not begin and you
are solely responsible for all this un-warranted delays.
thanks,
hope to hear back sooner with needful and not later than 3rd,April,2012,after
which we will be forced to act to safeguard our rights of being your
customers/consumers.
yours faithfully,
Sushma Agarwal/dr.V.K.Agarwal
r/o VASUDHA APTTS.
SEC.9,ROHINI,N.DELHI-110085
2nd,April,2012

Hi All,




The group chairman Mr. RK Arora was the first ones to respond in all national newspapers that they will try to relocate the Shahberi affected flats else they will refund. But even after submitting the refund request for almost 5 months, I have no answers



The most scary part of my story is in-spite of paying hard earned money of Rs. 11 Lacs (50% cost of Flat) I did not have any papers, land, project clarity.. I was simply receiving only words from multiple people. I was told that they are looking at allocating a flat on 14th Floor in Eco village -1 but they only gave commitments. After running from pillar to post in Supertech's office and calling their number many- many times, I realised that everyone is simply trying to fool us by giving only words that was frustrating us more and more everyday. This was the situation from the day I submitted my refund request and continued, I clearly told everyone that I am not going to pull back my request without any papers.

I was told that the refund would be processed and handed over within within 60 days of submission. When I did not receive any reverts after 60 days, I went to supertech's office in Feb and met Mr. Sodhi, he noted the details in his diary and committed that it will be done by 15th March.



While I was trying to find about the commitment of refund Mr. Sodhi one again tried to bully me as if I am an illiterate labourer and he is my boss. I am very surprised by the way Mr. Guneet Singh Sodhi has been behaving. His sole intention is to bully people and tell them to bug off and contact anyone. When a company has kept only one front facing person and he behaves in such a fashion " NO ONE CAN FEEL SECURE WITH THEIR INVESTMENTS WITH THAT ORGANIZATION. mR. gUNEET buntly asked me to go and contact anyone I want, he will not improve his tone and mannerism.



As per the commitment given by supertech, me and my husband had gone to supertech office today afternoon (17th March)and wanted to take appointment with Mr. Arora. Ms. Rinkle met us outside the chairman’s office and said that he is busy in a meeting. She noted down our details and said that she had a word with Mr. Mohit Arora(son of Mr. R K Arora) and we will receive a call within an hour which will clarify that by when we will get our money back. We did not receive any call and after calling up, we were told that they are still in meeting and they will surely call...

But no call received...


thanks and regards,
Jyoti Dwivedi

--- On Sat, 2/18/12, neerad dwivedi <[protected]@yahoo.com> wrote:


From: neerad dwivedi <[protected]@yahoo.com>
Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108
To: "Supertech CRM Team" <[protected]@supertechlimited.com>, "Guneet Singh Sodhi" <guneet.[protected]@supertechlimited.com>
Cc: "Eco Village -II" <[protected]@supertechlimited.com>, [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com, [protected]@rediffmail.com, "Jyoti Dwivedi" <[protected]@yahoo.com>
Date: Saturday, February 18, 2012, 10:50 PM


Hi Guneet,
We thank you for taking out time today to disuss on the refund of our money for the flat(details as mentioned in the subject line) the documentation of the same has been submitted as per the trail mail below. As per your commitment the refund amount will be handed over to us by mid of next month i.e. by 15th of March '12 hnce accordingly we are planning our exigencies.

thanks and regards,
Jyoti Dwivedi
Mob-[protected]/[protected]

--- On Mon, 12/19/11, Supertech CRM Team <[protected]@supertechlimited.com> wrote:


From: Supertech CRM Team <[protected]@supertechlimited.com>
Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108
To: "neerad dwivedi" <[protected]@yahoo.com>
Cc: "Eco Village -II" <[protected]@supertechlimited.com>, [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com, [protected]@rediffmail.com, "Jyoti Dwivedi" <[protected]@yahoo.com>
Date: Monday, December 19, 2011, 11:33 AM


Dear Sir,

Please be informed that your request for refund has been forwarded to our senior management & it is already under consideration; will inform you shortly for the status of your case.
Please bear with us.

Regards,
Team CRM
...................................................................................⇄


On Sat, Dec 17, 2011 at 5:48 PM, neerad dwivedi <[protected]@yahoo.com> wrote:

Dear All,
Please expedite my case on priority and organize the refund as per your commitments within 90 days-please refer the mail trail.

thanks and regards,
Jyoti Dwivedi
[protected]


--- On Fri, 12/9/11, Eco Village -II <[protected]@supertechlimited.com> wrote:


From: Eco Village -II <[protected]@supertechlimited.com>

Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108
To: "neerad dwivedi" <[protected]@yahoo.com>

Cc: "Supertech CRM Team" <[protected]@supertechlimited.com>, [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com, [protected]@rediffmail.com, "Jyoti Dwivedi" <[protected]@yahoo.com>
Date: Friday, December 9, 2011, 4:39 PM



Dear Sir,
We have recived your request. Please be informed that there are no pending issues whatsoever in Eco Village-2 apart from shabheri affected . Moreover the matter of home loan for Eco village projects is under special consideration and financing should be available before long.

As of now we are finalizing the re-allotment process for the affected units and we will inform you in coming weeks. So please bear with us, will reach you shortly with next course of actions.


Thanking you for your continued support!!



Regards,
Team CRM
............................





On Sun, Nov 20, 2011 at 6:22 AM, neerad dwivedi <[protected]@yahoo.com> wrote:

Dear All,
I am highly surprised by the recently recieved communication. I have been asked to forward the papers for processing of refund as I fall into effected Shahberi area and I did not like the option you have provided me. I am 100% clear that after spending 2-3 days in discussing with multiple officials in your organization, geeting the paper work done and submitting the papers as per the process described by your officials, I am counting the number of days by when I will get my payment.

As explained multiple time in my communication thet I am in urgent need of money doe to some personal emergencies, Please help processing my payment asap and confirm.

thanks and regards,
Jyoti Dwivedi

--- On Mon, 11/7/11, neerad dwivedi <[protected]@yahoo.com> wrote:


From: neerad dwivedi <[protected]@yahoo.com>
Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108

To: "Supertech CRM Team" <[protected]@supertechlimited.com>, [protected]@supertechlimited.com
Cc: [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com, [protected]@rediffmail.com, "Jyoti Dwivedi" <[protected]@yahoo.com>
Date: Monday, November 7, 2011, 6:06 PM




Dear Team,
This is with reference to you mail and subsequently our visit to your office for collection and submission of documents for refund due to non availability of my Flat in Eco village-2. I have submitted all the documents as per the list provided to me, and the same has been vetted and accepted by the person deputed from your organization for this activity on 5th Nov'11.

Inspite of spending almost the whole day there, I did not receive a clear answer from any person on the date of refund and and % of interest on the Payments done by me. On the contrary Mr. Puneet who is managing the soft handling for the effected customers tried to bully me and was very- very dry.

Your organization is ranked one of the Largest in India and are a leader in North India in builders and developers community. This is a very small issue for an organization of your reputation and stature. I am sure that your organization will create a precedent for other organizations and stand to its commitement on immediately process my request for the refund. I am desperately in need for this money to resolve some ongoing personal crisis.

I request your urgent intervention and help in providing me the information on the date by when I can expect the whole payment and the rate of interest of payments.

awaiting your reply,

thanks and regards,
Jyoti Dwivedi
mob-[protected]/ [protected]




--- On Sat, 10/15/11, neerad dwivedi <[protected]@yahoo.com> wrote:


From: neerad dwivedi <[protected]@yahoo.com>
Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108
To: "Supertech CRM Team" <[protected]@supertechlimited.com>
Cc: [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com
Date: Saturday, October 15, 2011, 1:34 PM


As I have requested I have some emergency for which I urgently need this money.
please let me know the formal process to initiate the refund, as I cannot wait for the decision - I have some personal emergency and need that money.


--- On Sat, 10/15/11, Supertech CRM Team <[protected]@supertechlimited.com> wrote:


From: Supertech CRM Team <[protected]@supertechlimited.com>
Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108
To: "neerad dwivedi" <[protected]@yahoo.com>
Cc: [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com
Date: Saturday, October 15, 2011, 11:46 AM


Dear Sir
We are simply requesting you to wait till the final decision of High Court expected around diwali,once the decision comes we will put your case on priority.


On Sat, Oct 15, 2011 at 11:15 AM, neerad dwivedi <[protected]@yahoo.com> wrote:


Please explain your statement in details as I am unable to understand. please guide me on the process of refund, also the timelines I can expect the same.



--- On Sat, 10/15/11, Supertech CRM Team <[protected]@supertechlimited.com> wrote:


From: Supertech CRM Team <[protected]@supertechlimited.com>
Subject: Re: URGENT HELP NEEDED- CUSTOMER CODE- 1025804 UNIT NO-R0190A51108
To: "neerad dwivedi" <[protected]@yahoo.com>
Cc: [protected]@supertechlilited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, [protected]@supertechlimited.com, dhananjay.[protected]@supertechlimited.com

Date: Saturday, October 15, 2011, 10:18 AM



Dear Sir,
We regret the same but it is the situation which has pushed us to the brink…..
We will definitely like to put your case on priority once the same opens…(decision is expected by October end).


On Sat, Oct 8, 2011 at 9:17 PM, neerad dwivedi <[protected]@yahoo.com> wrote:

Dear Sir,
I have booked a flat - Unit No-1108( R0190A51108/FLAT # 1108) IN A5 TOWER in Eco village-2 project. Till now I have done a total payment of close to 11 lacs amounting to more than 50% of total cost of the Flat.

This is regarding your communication to all the customers through National newspapers for either waiting or applying for the refund.

I am currently desperately in need of money and request for a immediate processing of refund of my payments. I have approached your office multiple times but they are not even accepting the applications. Every time I visit, they simply give a storey but do not give any heed to people requesting for refund.

Please depute someone to address my concerns as I have some emergency for which I am seeking my money.

with regards,
Jyoti Dwivedi
Mob-[protected]
[protected]



--- On Sat, 10/8/11, Supertech Limited <[protected]@supertechlimited.com> wrote:


From: Supertech Limited <[protected]@supertechlimited.com>
Subject: Noida Extn. Update
To: [protected]@yahoo.com
Date: Saturday, October 8, 2011, 5:15 PM




Supertech Limited

October 08, 2011

Dear Client,

Greetings!

The court has concluded a marathon hearing session where it heard nearly 500 writs at one go... Now the process of writing the verdict against each writ is underway and it may take some more time.


A balanced judgment much to the relief of ALL o[censored]s is expected.











Please be a little more patient...





Looking forward to your continued patronage.




Regards,


Supertech Team CRM

the supertech Limited booked the flats for its eco village project in the march 2010 at the 10% of the basic price and issued allotment letter and agreement and send the next demand containing the condition of 2% per month in case of delay payments of its dues.In the May 2011 the aforesaid project was stopped due to some disputes and courts cases.
The supertech Limited did not ask for the its dues in the mean time and I have received...

Ref: Sreekishan Honale- Supertech/ North Eye Unit no- R027ONE3155,
Flat no-3155, Allotment date:- April 13th 2011.

Dear Sir/ Ma'am

Reference to the above subject, I’m deeply disappointed to bring to
your notice that the above said refund against cancellation is still
due from SUPERTECH.

I’d applied for cancellation of this flat due to
02 reasons, 1. Flat allotment done @ Rs6600/-psft, against Rs5500/-
psqft. 2. Location of the flat allotment was not as per my
expectations.

B) I’d applied the cancellation with due formalities and the necessary
documents were sent to SUPERTECH OFFICE At B028-29, Sector58, Noida,
addressed to Ms. Shalini in the month of August 2011 with all the
documents in the desired format which they sent me to mail ID
[protected]@gmail.com. Assuming that my cancellation is process, I
called up Ms. Shalini in the month of October to check the status as I
was informed that it would take 03 months, however to my utter
surprise

I was told that the documents are not present with them and I need to
submit them again, can you imagine what kind of goo[censored]p this is?

C) I went to the supertech office again on 15th October and met
Shalini and Mr. Ankur Kaushik from Accounts Dept and submitted all the
documents as per their requirements and satisfaction and this time I’d
collected the receiving dated 15th October, 2011, which I’m attaching
for your reference.

D) I’ve been following up the concerned people, Ms. Shalini, Mr.
Ankur Kaushik, Mr. Sahoo from Accounts for my refund and as per the
last conversation held telephonically on 24th January I was told by
Ankur Kaushik that the refund will be processed by 20th February 2012.

E) I’ve been trying to reach Mr. Ankur Kaushik-[protected]/ Mr.
Sahoo-[protected]/ Ms. Shalini-[protected](switched off all the time)
from 20th February nobody bothers to pick up the call and the landline
number only results in endless wait without anybody answering back
after the call is been transferred.

F) Finally on 24th February 2011, I’m able to get through Mr. Sahoo,
who in turn questions me back by saying “ haven’t you read the terms
and conditions before applying management will take the decision when
the money has to be returned”, Mr. Kaushik claims that he ‘d promised
but now the date get postponed to March 2nd week.

Staff at Supertech talk as if they are doing a favour by talking to
me, and refer the terms and conditions.

Pls note: Supertech is going to debit Rs20k from my initial payment of 2.00 lacs and give back 1.70 Lacs, since I've withdrawn from the allotment as penalty clause referred by them, still till datemy refund is not getting processed.

Look forward your suppor and co-operation in getting back my refund

ENCL: Affadavit- Submitted to supertech dtd 15th October 2011
Sreekishan Honale
[protected]

i have booked my flat in supertech eco village 2 .Now they have cancelled my flat without any notice.They are not asking us to submit the affidevit without giving any declaration for interest detail.I think so they are cancelling bcz we are lacking in the payment.but in another flat they have given the possesion date for dec 2012.Will they give me my flat at time or they will pay me the penalty for that.So if they are cancelling the flat then they should pay penalty for late as they are wrong.And everybody know how can we pay money on disputed land.They have increased the prices also without any construction.So will anybody will take action against them So that these typeof fraud builder can be removed.

We have booked flat in Eco Village 2 back in October 2010. We have been trying to get the loan on the property but because it was in dispute no bank was providing the loan.

During this time we called supertech at various occasions and had asked what about if we owe any payments and we were always told that no payments are due since their is dispute on the property.

Today we received the letter that our flat has been cancelled and no cancellation notice was given and the our flat has been cancelled.

What puzzles me is that the property was in dispute and without warning they cancelled our flat. I understand that we were behind in payments but they should have tried to reach out to us giving us warning that we are behind on payments but no efforts were made. We have been told that the management has decided to cancel the flats and no construction is being done.

The way I look at it is that after the court order, the Supertech has to pay more to villagers and since they had already booked flats they decided to cancel all flats and not do any construction for now and wait till the memory fizzles and restart the construction.

The property value has already gone up so now they want to make more money by not doing any constructions and cancelling the flats alloted by giving excuse no payment was made.

I don't think any sensible person will make payments if the property is in dispute.

FLAT/ Space No. 604 ( R0190C40604/ Flat # 604 )

Vishal Saxena

My 50,000/- repees not refunded till date. Sir, I had booked a flat with Supertech builders on 2/7/2010. As getting home loan was getting difficult, I asked for withdrawl of my money on 25/9/2010. Ever since I had been visiting Supertech Limited office in noida but no body has entertained me. Sir, I am working in a private sector. It is not possible for me to take leave for this purpose and visit their office without any result. I would be very grateful to you if you could help me for refund of my amount as it is almost one year and five months.

SuperTech has extended upcountry-position date Two years up to 2015 from 2013

I have purchased two flats in upcountry in sept'11 and then they provided possession in May'2013 in allotment letter. Now they have decided that they can’t give possession before may’2015.

Also they are not willing to give penalty @5psft to customer.ie completely violating the clause mentioned in allotment letter. Now there is no importance of allotment letter having stamp paper.

I am here for those 1000+ customers who have already booked their flats in upcountry before dec’2011 .Please get to know if you have also gets the notice from build or should we get unite against this kind of illegalities by builder.

Look forward your support !!!


Thanks
-Amit([protected])

We have booked the flats in the project Grand Circuit up country through Investor clinic on 18th Dec 2011. Himanshu Sabharwal is the consultant through whom we have booked the said flats. At the time of booking, he confirmed us about the pricing & the location of the flat along with the flat number and we filled the booking form accordingly. After accepting the booking amount in favour of Supertech, the cheque got debited from my account. Further, we got the confirmation from them and I was surprised to see that the particulars were changed without any prior information or permission. The covered parking in the negotiated price was excluded and the flat location and number was also different. In the booking application form the covered parking and the flat number is clearly mentioned. They actually changed this by cutting the particulars in form.

This day, I am feeling cheated and helpless. I am following various employees of IC and Supertech from so many days but till date no action has been taken. Regarding the same issue we have already met with Guneet on 24th January.

These people are just sitting on our complaints and has no time for us.