[Resolved]  TCL — Mangalore Service centre didn't return the induction cooker from last 3 months

Address: Udupi, Karnataka

I had bought a TCL induction cooker model no. 2029A in May 2011, it came with a warranty of 1 year and i spent 2700 Rs. for this. For one month it worked fine but after that it stopped working. I registered a complaint to their service department with complaint ID 11G23i002. First they told me to give the induction cooker to their retail agent but when i went to give him the cooker he refused to take it then i contacted the service centre people again they said that one of their agent will come to my place and take it from my home, but their agent took one month to come to my home that when i called them several times.

They told that they will repair it within 10 days and returned it back to me. but now it crossed more than three months since i registered my complaint i am calling them every week but every time they say that next week they will surely give it back but their next week never come yet.

I want that they should return back my money which i spent in purchasing this induction cooker because they have wasted more than two months of my warranty periods and i am not at all happy with their service.

Adress of TCL india.

Town Center 2, 2nd Floor , 202,203 A & 203B,
Andheri Kurla Road, Marol Naka ,
Andheri(East), Mumbai- 400059

Phone +[protected]