[Resolved]  Techvedic — Incompetence

I was told that I had error 3001 on my computer by Corel after they had carried out an audit. I contacted Techvedic thinking that they were Microsoft approved as thats what their website said. They charged me $298 to try clear error 3001 which is still on my computer after they have spent four full days fiddlling around and trying things which I could have done myself. I was initially told that the problem would take 1 1/2 hours to fix. They do not seem to have a clue what they are doing. Everything is trial and error. They do not inform you when they have finished for the day and they have left my desktop with all sorts of crap on it. Whenever I asked them to contact me they didn't. I am going to get a full refund through my bank.