[Resolved]  Union Bank Of India — Kind Attn: Cheated and Duped

Respected Sir/Mam

I virat gupta am a account holder of your bank branch Bhadohi (pin code 221401) viz account number [protected] lost my debit cum ATM card on January 16, 2008 and reported loss and requested to block the card on the same day. A new card was issued to me on January 22, 2008 and I was assured that the old card had been blocked. To my amazement, I came to know on March 29, 2008, that three transactions worth Rs. 17, 000/- had been made using my old card on March 27, 2008. Also, I had complained regarding this to the local bank authority that is the Manager of that particular branch. Nothing happened and no heed was paid to my complaint. I want to bring it to your notice that I am a since customer and my entire family holds accounts in your bank since ages. This kind of fraud and unorgainsed response hurts us badly both emotionally and financially. I request you to kindly look into the matter as soon as possible and take proper action. Also please update me on the same. I shall be obliged to you for this. Thank you.

With due regards,

Virat Gupta

P.S. Details of loss and transactions after loss reported:

Card Lost on: January 16, 2008
New card issuse on January22, 2008
New card activated on January 27, 2008
First transaction o[censored]se of card worth Rs 615/- on January 18, 2008
Pin changed on March 26, 2008
Withdrawals worth Rs 17000/- in three transaction (Rs 4500 + Rs 4500 + Rs 8000 respectively) on March 28, 2008.
My Account no [protected]
New/Present card no [protected]
Card form which withdrawl is showing is[protected].