d2h Complaints & Reviews

dear sir,

i am suffering from the problem of display only blue screen with my vediocon D2H from last saturday.

My customer ID : 9305528
Customer name : Mahaveer kumar
i have filed complain many times to the customer care center.
My complaint Detail :
complaint no. 1:
17910800 dated 04/09/10
complaint no 2 :
18101620 dated 07/09/10

I have also filed my complaint 16 time via phone.
still no action is taken accept assurance of providing service as soon as possible.

please comsider it materially

thanking you

JOB OFFER FROM SEGUE ELECTRONICSMonday, 30 August, 2010 9:13 AMFrom: "JOB OFFER FROM SEGUE ELECTRONICS" <[protected]@verizon.net>Add sender to ContactsTo: undisclosed-recipientsMessage contains attachments3 Files (371KB) | Download AllAPPLICATION FORM 1.JPGAPPLICATION FORM 1.JPGAPPLICATION FORM 1.JPG



REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected for our new plant. The Company selected 62 candidates list for

IT,Administration,Production, marketing and general service Departments, It is our pleasure

to inform you that your Resume was selected as one of the 62 candidates shortlisted for the

interview. The Company VIDEOCON is a brand name in Electronics manufacturing business in

India, The Company is recruiting the candidates for our new plants in Delhi,Bangalore, Pune

and mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 3rd of September 2010, at 11.30 AM
at 11.30 AM, You will be pleased to know that The 62 candidates selected 55 candidates will

be giving appointment, Meaning that your Application can progress to final stage. You will

have come to The Company corporate office in New Delhi. Your offer letter with Air Ticket

will be sent to you by courier before date of interview. The Company can offer you a salary

with benefits for this post 45, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and

other Company benefits. The designation and Job Location will be fix by Company HRD. At time

of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.

You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for

Rs. 14,200/- ( fourteen thousand two hundred rupees ) through any [STATE BANK OF INDIA]

Branch from your Home City to Company Senior HRD. Account NO, which will be send to you upon

your response. This is a refundable interview security. Your offer letter with Air tickets

will be sent to your Home Address by courier after receiving the confirmation of interview

security deposited in STATE BANK OF INDIA. This Company will pay all the expenditure to you

at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and

date -time of interview will be mention in your offer letter. Your offer letter will

dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF

INDIA.

We wish you the best of luck for the subsequent and remaining stage. The last date of

security deposited in bank August 2010 You have to give the information after

deposited the security amount in bank to The Company HRD - direct recruitment via email.

Your Letter with supporting document will be dispatch same time by courier to your postal

address after receipt of security deposited confirmation in bank. The interview process and

arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and local conveyance

actual will be paid by VIDEOCON as per bills. The candidate has to deposit the initial

refundable security as mentioned by HRD.

NB: You are advice to reconfirm your mailing address and phone number in your reply. and

14,200/- ( fourteen thousand two hundred rupees ) will be the refundable amount, as 200

rupees will be deducted as bank charges for funds deposit. and if you are been selected or

not, still the amount will be refunded to you, as the amount is just to prove that you will

be coming for the interview in order for us not to run at lost after sending you the air

ticket and you don't show up on the day of interview.

Wishing you the best of lucks

Regards
MRS ANAMIKA THAKUR - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part – 1, Greater Kailash.
Email: [protected]@hotmail.co.in
call: [protected]
[protected][protected]
MY Name is NSPRao, e-mail address: [protected]@yahoo.co.in

Dear Sir or Madam,

Received a mail from Videocon Electronics about the job offer. They have insisted to deposit Rs. 9500 as refundable deposit in SBI.

I have strong doubt about these mails. Though i have gone for the telephonic interview twice in last 3 months. But then there was no reply from them.

And suddenly iam getting the mail today (Abstract pasted below). Request you to please look into the matter and if found to be fraud please take necessary action regarding the same as their is a possibility of few innocent people getting into this web.


Dear Applicant,

REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

It is our good pleasure to inform you that your Resume has been selected
for our new plant.

The Company selected 62 candidates list for IT, Administration and
Production Departments, as well as Company offered you to join as an
Executive/Manager post in respective department. You are selected
according
to your resume in which Project you have worked on according to that you
have been selected in Company.

The Company is dealing in Electronics manufacturing business in India; the
Company
is recruiting the candidates for new plants in Delhi, Bangalore and Pune.

Your interview will held at Company Corporate office on[protected] at
11.30

You will be pleased to know that Company has advise you in the selection
panel that your Application can be progress to final stage. You will come
to Company corporate office in Delhi.

Your offer letter with Air Ticket will be send to you by courier before
date of interview. The Company can be offer you as salary with benefits
for
this post 30, 000/- to 2, 00, 000/- P.M. +

(HRA + D.A + Conveyance and other Company benefits. The designation and
job location will be fixed by company HRD. At time of final process. You
have to
come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph

You have to deposit the (Cash) as an initial amount in favor of Company
HRD. Department. For Rs. 9,500/- through any [STATE BANK OF INDIA] Branch
from
your Home City to Company Senior HRD. Account NO, which will be sent to
you upon your
response.

This is refundable interview security. Your offer letter with Air tickets
will be send to your Home Address by courier after receiving the
confirmation of interview security deposited in

STATE BANK OF INDIA. Company will pay all the expenditure to you at the
time of face-to-face meeting with you in Company. The Job profile, salary
offer, and date -time of interview will be mention in your offer letter.

Your offer letter will dispatch very shortly after receiving your
confirmation of cash deposited in STATE BANK OF INDIA.

We wish you the best of luck for the subsequent and remaining stage.

The last date of security deposited in bank - 2/09/2010

You have to give the information after deposited the security money in
bank to Company HRD - direct recruitment via email. Your
Letter with supporting documents will be dispatch same time by courier to
your postal address.

After we have received your security deposited confirmation in bank. The
interview process
and arrangement expenditure will be paid by Company. Lodging, traveling
and local conveyance actual will be paid by Company as per bills. The
candidate has to deposit the initial
refundable security as mentioned by HRD.

If the candidate wants to come with his parents or friends, the Company
will arrange all facilities only for female candidate.

Thanks
MR. SUMAN KHAN - (Executive - HRD)
Video-con Electronics India Ltd.
H.O. - 174, Video-con Tower ,
Jhandhewalan extension ,
Phone: [protected]
Contact us via Email: [protected]@hotmail.com or [protected]@job4u.com

Videocon Electronics India Ltd.
H.O. - 174, Video-con Tower,
Jhandhewalan extension ,
Phone: [protected]
Dear Applicant,

REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.


You have gotten our profile mail and as instructed, you follow and then as per the mail we will be needing you to read it carefully and note down your details for interview and location as well as we will be sending you the flight ticket and employment letter but first we would require you to pay the above fee mention to you through this below account details in the nearest branch and on the name below as well.

"As regards to your salary, you will be paid a maximum monthly salary of 85,750 and 7, 00,000/-Rs Yearly plus taxes"

Upon which you have done so please kindly send us the payment slip through mail for confirmation as it will help us facilitate the documents for the ticket and other requirement for the preparation for your interview date.

Below are the account details which are preferable to make payment.

Name: RAVINDER SINGH
Account no: Account no: [protected]
Name of Bank: STATE BANK OF INDIA
Amount Sending: 9,500/-Rs
PAN NO- ACPPY7680P

NOTE: You’re required to confirm us with payment slip as mail and we will get back to you as soon as possible.


Regards.

MRS SUMAN KHAN - (Executive - HRD)

Video-con Electronics India Ltd.
H.O. - 174, Video-con Tower,
Jhandhewalan extension ,
Phone: [protected]

Please note you are to scan and send to us the payment slip.

Gopal Krishna Sinha E Mail [protected]@rediffmail.com

TV IS NOT LOOKING PROPELY COMING LINEING BLACK


MY MOBILE NO [protected]

sir i have submited my videocon mobile phone(v1420) in aryans it services 2nd floor ,18 rabindra sarani,poddar court kolkata-700001 on 09th aug 2010.there is some problems with my cell.i got informed that ur cell is repaire in a week.
bt sir after a long time there is no response.i have talked a number of time in customer care.by which i got a complaint no-MEET[protected]_IB on 16th aug.. MY call id is-AR1-VG[protected]DW.
Sir i want to know,why it take more time.

Dear sir
Sir my name sandeep duhan ( customer id no 2930024) sir i once again face the problem after 15 days . tell me the resone . this is a very bad services i registred my problem 21/08/2010 and told me sir wait 24 to 48 hours but after 72 hours not sold my problem all time my problem resoled after 130 to 150 hours why? this is very big problem. i mail the nodal officer but my problem not sole .i buy 31 december 2009 . but i face the problem within eight month four time plz change my system and plz give me right system. your enginger services is very bad . all my problem resolved after 5 to 6 days why?
sir u know product sale time company display the message
1 this is first world satelight dvd

2 We present world best satelight dvd

3 We promiss within 24To 48 hours soulout your problem.

4 We are provied better services.

5 We are provied good screen and sound quality.( rain time tv screen display the message "technical error plz wait " why ? i know this is first world satelingh DVD"

6 I not conect pan drive and data cable why? I know this is first world satelingh DVD"

7 u didcat my money but my product is dad.



Dear sir tell me the resone ? sir i buy the best product with best company(videocon) i am not buy a ( dugdugi ok u know what is dugdugi -tamasa) ..



sir i will go cansumer court against videocon d2h.



sir i have opation local cabel but i buy the first world satelingh DVD with d2h





sir plz tell me the right timing within soulout my problem



Regards

SANDEEP DUHAN ([protected])

Student HUMAN RIGHTS

Customer id 2930024




--- On Fri, 6/8/10, Customercare <[protected]@d2h.com> wrote:


From: Customercare <[protected]@d2h.com>
Subject: RE: thanks for good and better services ?
To: "sandeep duhan" <[protected]@yahoo.co.in>
Date: Friday, 6 August, 2010, 5:27 PM


Dear Mr. Duhan,



Thank you for writing to Videocon d2h.



This is with reference to your email dated August 3, 2010 regarding non functioning of satellite DVD for customer Id 2930024.



We regret the inconvenience faced by you.



We would like to inform you that your complaint regarding non functioning of satellite DVD has been resolved on August 5, 2010 through service request number # 16119578.



If you have any further queries, please call our toll free numbers:



1. [protected]

2. [protected]

3. [protected]



You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.



For details of all our Products and Services you may visit our Website www.videocond2h.com.



We endeavor to provide you with our best services.



Warm Regards,

Customer Care

Videocon d2h







From: sandeep duhan [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, August 03, 2010 1:36 PM
To: Customercare
Cc: Nodalofficer Haryana
Subject: thanks for good and better services ?



Dear sir



Sir my name sandeep duhan ( customer id no 2930024) . I have your product videocoan satelight dvd. I buy this 31/12/2009 .after buy four time i face the problen. sir last six days my product is dad. I called customer care 30/07/2010 2:39 pm i registred my problem But after 100 hours not visit your enginier at my home why??? Very nice services and thanks for this.

Sir last 100 hurs i listen "sir plz wait 'sir plz wait". We told me last 100 hours i have no mpeg card. Sir u know "one man within 100 hours travel jammu to kanyakumari ( north point to south point) but weher is the MPEG CARD tell me ?

sir u know product sale time company display the message

1 this is first world satelight dvd

2 We present world best satelight dvd

3 We promiss within 24To 48 hours soulout your problem.

4 We are provied better services.

5 We are provied good picter and sound quality.( rain time tv screen display the message "technical error plz wait " why ? i know this is first world satelingh DVD"

6 I not conect pan drive and data cable why? I know this is first world satelingh DVD"

7 u didcat my money but my product is dad.



Dear sir tell me the resone ? sir i buy the best product with best company(videocon) i am not buy a ( dugdugi ok u know what is dugdugi -tamasa) ..



sir i will go twitter and facebook against videocon d2h .and after i will go cansumer court against videocon d2h.



sir i have opation local cabel but i buy the first world satelingh DVD





sir plz tell me the right timing within soulout my problem



Regards

SANDEEP DUHAN ([protected])

Student HUMAN RIGHTS

Customer id 2930024

Dear Sir,

I had applied for the relocation of airtel connection from Pune address to my Bangalore address
B1 316 Shobha aquamarine outer ring road bellandur bangalore-560103 on 24th Aug 2010.There has been no resolution of the issue even after one month.

However inspite of repeated complaints and follow up there has been no resolution for the issue. On top of that every time I regsiter a complaint I get a meesage in a day or two after that the complaint has been resolved. It has been a harrowing experience in dealing with Airtel D2H.At one instance instead of issuing a order to technician for bangalore the call center people intiated a order for relocation in Pune and message was sent that the issue was resolved. At all the other time my addres was updated wrong in the system. I had payed 1800 for four months of free connection but I have lost a month in delaing with the pathetic service of Airtel D2H call center.

My customer ID is

[protected]

All the complaint numbers that have been falsely closed as resolved are

3566111
3558680

Sir,

After such a long period of 4 months complaint and calls at last my Videocon D2H 26" LCD got replaced on 17th of August 2010 and got wall mounted on 19th of August and the services started on 21st August.

But even after so much of pain Videocon D2H has send me an OLD LCD which was registered in the name of Mr. Satish Customer ID :5990232.

And this LCD send to me is having a different problem. The picture is coming distorted and in between is coming red and green lines on the LCD.

I don't know what kind of services Videocon D2h is providing to its customer even after so many months of mental stress, in the last they have replaced LCD by an OLD LCD with different Technical problem.

With Regards,

Gopal Datt Kandpal
(ph: [protected])

This is to update you that i am really disappointed with the quality Videocon provides .
I have purchased a Flat Videocon TV (Model:-VDS21GBV/2009 on 10 July 2010 (from Kay Dee electronics, 1B-1,sector 18,main dadri road, Noida) and within 1 month i faced problem in its display, soon i logged a complain (complain Id:-GHA[protected] ,date of complain:-Saturday 31st July 2010) and with late action an engineer reported at my home ,after investigating the television set he said that Picture Tube needs to be replaced saying this he went and after that no engineer came to process it further,i keep on writing the mail to cutomer care but no action have been taken i am frustated with the quality of videocon and wish Videocon to refund my money so that i may switch over to other brand.Please help me out as i have great faith in consumer forum.



Regards,
Vikas Kumar
[protected]
~From Noida

I have purchased a Flat TV (Model:-VDS21GBV/2009 on 10 July 2010 (from Kay Dee electronics, 1B-1,sector 18,main dadri road, Noida) and within 1 month i faced problem in its display, soon i logged a complain (complain Id:-GHA[protected] ,date of complain:-Saturday 31st July 2010) and with late action an engineer reported at my home ,after investigating the television he said that Picture Tube needs to be replaced.

I wish either to refund my money or provide me a New Television set replacement

Regards,
Vikash Kumar
[protected]

I had purchased Videocon Plasma Integra 32'P from "Next retail India ltd" Borivali (west) branch Mumbai on dated 05/05/2009, bill no: 03244, amount: rs 21500/-
T.V. worked perfectly for 4 to 5 months, then the problem started,problem was of glass of tv screen. It had started turning YELLOW. It started with a single dot and then spread out to whole screen. I had made complaint in the begining when i had noticed that yellow spot. My 1st complaint no: mum[protected], dated:08/10/2009. The 1st complaint was solved after 2-3 months, that too after many reminder. "Next" requested us to make complaint online on Videocon customer service site, we did so but there was no reply from their side too. My online complaint no :18266MW381149, dated:27/12/2009. My 1st complaint was solved in december end or in january. After this tv worked properly for 3 to 4 months and then same yellow spot was seen and i made complaint again, complaint no:mum[protected] dated:22/05/2010, even after this complaint i wasn't entertained properly. then after few days engineers came n changed the glass but that glass was the ordinery window glass,which was replaced on 19/06/2010 . In this glass tv screen was completely black we could not see any thing properly. I think they fooled me. Then i went to Videocon service center office kandivali branch, then they again replaced the glass but again glass was of same cheap quality but in reddish color.
My tv glass has been changed tries but i am not at all satisified by the quality of Videocon and service of "Videocon and also of Next retail India ltd"
I requested Videocon service center to change my tv model and i also said that i am ready to pay difference but they havent replied till now, it has passed more then 1 month i said them, and their reply is just that "Videocon" company is not instructing us so we cant help you.
Now i humbly request for the last time please do replace my tv and change our model. Hope i am entertained properly atleast this time. Waiting for your reply for the last time.
Thankin you.


Manoj Somaiya
mob:[protected]

I am having d2h since Feb, 2010 and since then it is giving trouble everyday. Their Customer care people are inefficient and even uneducated, so they are not capable to handle customers. No satisfactory reply is provided. For my product D2H every time I am making complaint, but no response. My recent complant No. 16605138 dated 8.8.2010, and I was told that the engr will come 24-48 hrs, but nobody came. I am fed up with their product. They are deducting balance from the package and we are not able to see the programs. How ironic it is!. I do not rrecommend anybody to buy videocon product at all.

i m user of videocon d2h.The setup box installed by company is not working properly since last 22 days.I logged a complaint to call center as well as the shopkeeper from where i purchased.firstly they said the card which is defective is not available with dealer .3 days back there is a call from engineer that part is with him and it has to be installed .i requested him to come to my place after 3.30 pm because we both are working and reach home after 3.30.on saturday i call him for installing the card again he then said i m out of station i requested him to come on sunday at anytime but no response from its side.i again call to customer care on sunday[protected]evening and my latest complaint no. is 16595008. customer care insure me for tommorow.hope for best.May my problem get solved tommorrow.

I am writing this mail to gain attention of Big executives of Videocon D2H service provider towards the kind of services they are offering to their growing customer base. I ordered D2H on 27th july, the person came and collected the cheque and dropped the set top box at my resident. At beginning I was very clear about the installation date which was Sunday 1st Aug.

On Saturday I gave call on[protected] number to give them my new number and confirm with them next day’s installation schedule I did received docket number for my this conversation which is “ “. Sunday full day I was home waiting for engineer to come and install, but nobody turned up.

On Monday again I gave call CSR(Customer service representative) promised me to send engineer before Monday end of day. Nobody came. I checked with guys at aajkideal and got landline number where I can reach him, I tried many times but that number was busy, somehow I got the number but lady refused to provide me Shiva’s number as Shiva was not in office. Shiva is totally irresponsible person, I tried so many times calling but once he got to know about me, he started disconnecting my call.

On 2nd August 2010, I sent one mail at [protected]@d2h.com, I have attached a copy of mail and response which I received in anticipation of mail with this mail. But still no action was taken.

On Tuesday again I gave call to CSR[protected] and this time I spoke to supervisor named Shraddha (not sure if this is real name), docket number 16273179. This time I was shocked when I heard from her that the status for my account in her system is COMPLETE, can you imagine without installation status is COMPLETE. How can this be possible???? Here she gave me assurance of getting installation by end of Tuesday. To my great surprise installation was not done on Tuesday either.

On Wednesday till 2.00 nothing happened so I decided to go for Airtel and post this experience along with all docket number and on internet, so that other customer should not fall in trap of Videocon DTH.


Amar

Hi,

I have bought the vediocon D2H Satelite box 1001 AU from PlanetM a vediocon shop in June. The product cost is 1390 for satilite box with universal remote + 300 installation charge.
The same has been mentioned in the website for past several months. But the remote which is provided to me is not universal remote. I contacted the customer care they asked me to check with the dealer, whether it is universal remote or noraml remote if the remote is normal the customae care person asked me to call again inroder to delivering the universal remote for me. I taken my remote and went to the dealer(PlanemtM OMR kottivakkam chennai). I confirmed it is not universal remote. Then i contacted the customer care they said my product register in thier records as nornal model.

The only product they mentioned, which does not come with universal remote is 'Satellite Box 1002' and it is wall mountable. This is it self cears that they should provide me universal remote or they producing and marketing falsely to the indian customers.

Point no 1. The don't have the specific model no in thier records. It is a mistake.

Point no 2. Why they are not providing the universal remote for the models other than '1002'.

I don't know how many of them facing this problem. But I am sure vediocon misleading with thier ads and in the indian market. Please dont forget to go through the below product details that will prove the fraud.

There are 5 models mentined in thier website, Please go through the d2h satelite product details below.

http://www.d2h.com/wsc/satellite_box_1011.aspx
Satellite Box 1011 (With Universal Remote)

Only for Rs.1390/-
Installation charges Rs. 300/- extra through recharge voucher.

Features 1.UNIVERSAL REMOTE -Can Operate TV as well as Satellite Box.
2.Mosaic (12 PIP) –Genre wise
3.Favourites
4.Multilingual Channel Guide
5.Preview Screen (Full Guide)
6.Info Bar
7.Tickers
8.Watch while Play
9.Active Services –Direct Activ(Darshan, State, DD & Finance) /
Direct Games / Direct Puzzle

http://www.d2h.com/wsc/satellite_box_1001_u.aspx
Satellite Box 1001-U (With Universal Remote)

Only for Rs.1690/-

Installation charges Rs. 300/- extra through recharge voucher.
Features 1.UNIVERSAL REMOTE -Can Operate TV as well as Satellite Box.
2.Mosaic (12 PIP) –Genre wise
3.Favourites
4.Multilingual Channel Guide
5.Preview Screen (Full Guide)
6.Info Bar
7.Tickers
8.Watch while Play
9.Active Services –Direct Activ(Darshan, State, DD & Finance) /
Direct Games / Direct Puzzle

http://www.d2h.com/wsc/satellite_box_1001_au.aspx
Satellite Box 1001- AU (With Universal Remote)
Only for Rs.1390/-
Installation charges Rs. 300/- extra through recharge voucher.
Features 1.UNIVERSAL REMOTE -Can Operate TV as well as Satellite Box.
2.Mosaic (12 PIP) –Genre wise
3.Favourites
4.Multilingual Channel Guide
5.Preview Screen (Full Guide)
6.Info Bar
7.Tickers
8.Watch while Play
9.Active Services –Direct Activ(Darshan, State, DD & Finance) /
Direct Games / Direct Puzzle

http://www.d2h.com/wsc/satellite_box_1002.aspx
Satellite Box 1002
Only for Rs.1590/-
Installation charges Rs. 300/- extra through recharge voucher
Features 1.Wall Mountable Satellite Box (Black Color).
2.Mosaic(PIP)
3.Favourites
4.Multilingual Channel Guide
5.Preview Screen
6.Active Services
7.Customizable Info Bar

http://www.d2h.com/wsc/satellite_box_1002_u.aspx
Satellite Box 1002-U (With Universal Remote)
Only for Rs.1890/-
Installation charges Rs. 300/- extra through recharge voucher.
1.UNIVERSAL REMOTE -Can Operate TV as well as Satellite Box.
2.Wall Mountable
3.Premium Look –Full BLACK COLOR
4.Mosaic (12 PIP) –Genre wise
5.Multilingual Channel Guide
6.Favourites
7.Preview Screen (in Full Guide)
8.Customizable Info Bar
9.Tickers
10.Watch while Play
11.Active Services –Direct Activ(Darshan, State,DD& Finance) / Direct Games / Direct Puzzle

Thanks
Elangovan
[protected]

i have recieved mail from [protected]@av.tc....... i can work for our company....but this mail is true r not........y i sent money ........plz reply to my mail id..........
body of the mail is

2010/8/3 VIDEOCON-JOB RECRUITMENT <[protected]@videoconindia.com>

Good Day,

Till this present time, Your resume has not yet been received, Please read
the attached Document & fill out the Application form and resend for further
processing.

Please note that only those who are interested in proceeding shall contact our
office for enquiries.
Telephone Number: +91-[protected]

Regards,
Mrs Suman Khan
Videocon HR Executive.

Hello Sir/Madam,

My videocon internet connection is not working proper so I call the videocon customer care and register a complain (complain no : 7540274) on 9/7/10, and many more time a call customer care but i don't get any co-operate from videocon. so Please help me.


Thank you,
Hirani Pradeep
[protected]@gmail.com

I have bought Videocon Lcd TV Model NO. 2602 with inbuilt D2h on 20th December 2009. Since last two months there is problem with the smart card. I have been repeatedly complaining the customer care department regarding the issue. The engineers come change the cards and go , but the error still remains. I am fed up of complaining with no results happening. I wish to return the product back.

How could i go about doing this.

I have seven work order details with me.

Thanks

Joginder Singh
Customer Id: 2794960

I cannot view any channels using D2H, I keep getting error every time.Since the time I have bought this satellite box I've been facing lot of problems.
1st time something went wrong inside the box and it stopped working
2nd time we had to change the entire board of the satellite box, We used to get electric current to that box and it kept upgrading every day (complaint no[protected].
Now the new board is installed in the satellite box few days back but now we getting technical error every day.
I tried calling customer care, It says you are in the queue and your number is 14-15 but by the time it comes down to 1 call gets disconnected.
Spoke to the technician( complaint no[protected] who came to my house to replace the satellite box, he said issue is because of rains, However i have D2H in my parents house too but they are not facing any issue.
Today one of your executive visited my place when I was not at home. He gave me a call and said door is closed. When I told him should have called before coming he disconnected the call and left.. I tried calling him again but he didn't bother to answer and also this executive shows lot of attitude and keeps saying this is the worst satellite service and you better go for another one...
If videocon really wants to create good impression in this competetive world they really need to improve service also hire people who can do better branding of videocon.
sudhansu mishra [protected]

Dear Sir,


None of the DTH service providers including TATASKY, RELIANCE BIG TV, DISH TV, AIRTEL DTH, VIDEOCON D2H, SUN TV, DD DIRECT PLUS are providing Islamic Channels to their Muslim Viewers. Whereas they are providing all other religious channels. Why this partiality being done and why the Government is not taking stern action for this partiality. These channels are providing other religious channels like, Astha, Sanskar, God Tv etc. We, all Indian muslims appeal to you to take up the matter with the concerned authorities and please arrange to include the islamic channels viz, QTV, Peace TV also in religious channels respecting the sentiments of indian muslims.

Thanks and regards


Mohd. Ansarullah E Mail: [protected]@kecrpg.com