Comments
My name is Manju Chakraborty. I am a customer of VLCC, Jodhpur Park branch. I have taken sessions for laser treatment for my facial hair in the chin area.
In my fourth sitting of the laser treatment, I was given laser rays with high degree. It resulted in burns in my whole chin area. I have attached the photo below. The persons at your centre told that they had to give high degree in order to reduce the hair growth. But this was an extreme treatment given to me since I am suffering from burns now and hence I cannot accept the explanation provided by your staff. I have now been told to apply ELOCON Ointment in the affected area. I work in a responsible position in a reputed organisation and now I am unable to go out and face people due to the service provided by your staff. Also I am very much concerned regarding the consequences for such degree of laser rays given to me. This is absolutely unacceptable. I demand an explanation from VLCC for this treatment.
I have already booked in advance for two more sittings, but now I do not wish to have those sittings since I have lost faith in your organisation and customer service. I do not wish to visit your centre again. I would also spread this message so that the other people look for an alternative organisation instead of visiting VLCC. Please contact me at the below mobile number and arrange to refund my amount for the fourth sitting which I had and also the remaining two booking amounts.
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In my fourth sitting of the laser treatment, I was given laser rays with high degree. It resulted in burns in my whole chin area. I have attached the photo below. The persons at your centre told that they had to give high degree in order to reduce the hair growth. But this was an extreme treatment given to me since I am suffering from burns now and hence I cannot accept the explanation provided by your staff. I have now been told to apply ELOCON Ointment in the affected area. I work in a responsible position in a reputed organisation and now I am unable to go out and face people due to the service provided by your staff. Also I am very much concerned regarding the consequences for such degree of laser rays given to me. This is absolutely unacceptable. I demand an explanation from VLCC for this treatment.
I have already booked in advance for two more sittings, but now I do not wish to have those sittings since I have lost faith in your organisation and customer service. I do not wish to visit your centre again. I would also spread this message so that the other people look for an alternative organisation instead of visiting VLCC. Please contact me at the below mobile number and arrange to refund my amount for the fourth sitting which I had and also the remaining two booking amounts.
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+91 11 4163 1976 [Regd. Office]
+91 12 4471 9700 [Corp. Office]
64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
It is our endeavor to offer the best experience to our customers. Your feedback is highly valuable to us and we would like to initiate the necessary corrective action for your concern. We request you to kindly share your details here http://bit.ly/VLCCfeedback and we will contact you immediately. We look forward to hearing from you soon.
Yours sincerely,
Customer Care Team