VLCC — Not giving Refund

pooja2526

Aug 16, 2013

Address: Karnataka

Hi,
I opted for LASER services from VLCC. I paid in advance for 5 session and VLCC said they will refund money in case it doesnt suit you in future.
I didnt get any benefit from services so want to discontinue but now they are saying we cant refund your money back you take some other services because they don’t have any Refund System. Where as in any condition I am unable to continue with their Sessions. They didn’t tell that this money is not refundable & it is not mentioned in their cash memo also that this money is not refundable.
Plz help me get my money back . Its clearing fooling customers .

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VLCC Customer Care

from Noida, Uttar Pradesh

Aug 16, 2013

Verified Support

Hi Pooja,

We sincerely apologize that you did not get the results you expected. While results vary from person to person we assure you that VLCC has a team of experts who will do their best to get desired results once the instructions are followed. It is our endeavor to offer the best experience to our customers and we appreciate your feedback. Please send us your contact details at [protected]@vlccwellness.com and we will investigate further and work closely with you to achieve the desired results. We look forward to hearing from you soon.

Yours sincerely,
VLCC Team

pooja2526

Aug 16, 2013

I have replied to [protected]@vlccwellness.com with my contact details.
plx respond back.