[Resolved]  West Bengal State Electricity Distribution Co. Ltd. — Power failures

Sir,
I am Ramesh Ch Saha, From 159B, Takiroad(N), Kalikapur, Barasat, Kol-124. Near My House Mr. Haradhan Chakraborty's Lived in A Two stored Building.
He has been doing his Mosaic or another construction work By Hooking.So please Check the connection immediately.
Do needful. Thanking You.
Yours truly,
Ramesh chandra Saha
Kalikapur, Barasat, Ward No.-12,
Near Rampukar House.

Published on Telegraph[protected].

If anybody faces power problem and West Bengal State Electricity Distribution Co. Ltd, fails to give proper service.Please go to consumer forum to teach them a lesson and for your peace of mind.



Power of damage
CHECK-OUT / PUSHPA GIRIMAJI

During the hot summer months, consumers not only face frequent disruptions in power supply, but also sudden surges in voltage. And sometimes these voltage spikes are so steep that they damage and destroy expensive household electrical and electronic appliances. In some cases, they may even damage the entire wiring or cause a major fire.

When that happens, one would expect the power supply undertaking to take responsibility for its negligent service and make good the loss suffered by the consumer. But such expectations are often belied, forcing the consumer to seek the assistance of the consumer court for compensation. And the consumer courts have not disappointed the consumers.

In the case of Rajendra Kumar Tripathi vs chairman, Uttar Pradesh State Electricity Board, Lucknow (first appeal No. 80 of 2001, decided on December 12, 2006), for example, the consumer courts awarded adequate compensation to help the consumer recover the losses suffered on account of such a surge in supply, thereby sending a clear message to service providers that they cannot get away with negligent service.

In this case, a steep voltage spike caused by a high tension line connecting with the low tension line supplying power to the consumer’s house had damaged the entire internal wiring in the house. It had also destroyed all the household electric and electronic appliances, but the power supply undertaking was unwilling to compensate the consumer. The National Consumer Disputes Redressal Commission awarded a compensation of Rs 1.75 lakh, along with interest at the rate of six per cent to be calculated from the date of filing the complaint (1992) till the date of payment.

It also awarded litigation cost of Rs 5, 000 to the consumer. In another case, the consumer court awarded compensation to a chemist whose business was ruined on account of fire caused by a sudden voltage surge. Here, on the basis of the loss estimated by a surveyor, the state commission directed the board to make good the loss suffered by the consumer by paying Rs 2, 19, 316 along with 12 per cent interest. This was upheld by the national commission (Haryana State Electricity Board vs Anand Medicos, RP No. 563 of 2002).

These two cases are important from the point of view of consumers as they protect the rights of consumers, hold electricity boards liable for poor service and provide adequate compensation to the affected consumers.

Subrata
Makhla

SIR,
How can I pay my electricity bill online being a consumer of West Bengal Electricity Distribution co. Ltd.

The tea workers of Madhu Tea Estate, Hasimara, dist Jalpaiguri, West Bengal are getting electricity from 06 pm to 12 pm (6 hours) in night and two hours during day time. The supply of electricity is done at the whims of tea garden management at irregular basis. However, the workers have to pay Rs. 50/- per electric point for this 8 hours irregular electricity supply. The rate fixed by the tea garden management is very high and it has not got any govt. approval for this extortion. The local electricity authorities have full knowledge; however, it has not taken any action on tea garden management. The workers quarters have no proper electricity connections and they have just hooked the connection from poles and paying very high charge for little consumption of electricity. A lot of frisk accidents have been occurred at different times; however, local electricity authority has kept their eyes closed. There was a move to start electrification work in 1980 and few poles were erected in those days, however, corruption and others reason stopped it. Even today it is not sure when proper connection would be given, At present the workers are being fleeced and exploited like anything and nobody is bother as they are illiterate and poor

Sir, I am consumer of West Bengal State electricity Berhampore GR E supply. I would like to pay the bill by online payment. plaese details.

Shibnath Das
Berhampore
Consumer B030388

Dear Sir,
I AM WRITING THIS LETTER BECAUSE MY ELECTRIC CITY BILL PER MOTH VERY HIGH TOTAL OUR ELECTRIC CONECTION POINT 30 TOTAL TEN TENNET. I DON' T KNOW & UNDERSTAND THAT WHY IS COME THIS TYPE OF BILL. OUR MITER REDEADING PROBLE OR ANY OTHER CAUSE. CHECK THE OUR MITER. KINDLY HELP ME.
OUR ADDRESS
272, GT. ROAD UTTARPARA RAMGHAT
PIN CODE:- 712258
DIST:- HOOGHLY

Power Distribution — Power distribution problems in our area

In our area the electricity power distribution is not properly giving to us, as per Government orders only 6 hrs a day is power cut, but in our area the power cut is 20 hrs in a day.
pease advise me to make complaint on this matter.

dear sir,
i live in bagnan. my electric consumar no.A010245.i request you where i see my bill info. kandly help me.

power failure for long period of time has become a regular phenomenon in our locality.it is very difficult to stay without lights and fans(specially during summer) for 2 hours twice a day.it is my earnest request to solve this problem immediately or else we will have to suffer a lot in this summer.
post office-purbaputiary, kolkata-700093

Dear Sir,
Kindly guide me how to pay my electricity bill online, i am from kharagpur, west bengal,
Thank you,
A.Arvind Kumar

Dear Sir!
Greeting from the electricity consumer, its has been notice that since west bengal electricity was started a power supply in kumai Tea Estate, Jaldhaka, Kalimpong 28 constituency is suffering form the electricity supply, now its very sadly we people of kumai tea estate is thinking that the wastage of money in installation of cable and pole at the sorrunding area, staffs of electricity board when in a months of disconnection they will come to repairs if we will inform to them then they will come and they asked for the back money. this the things should be complaints to the higher lavel, if it will be reapeted again then we will make a complaints top the upper lavel through internet.

I DONT KNOW HOW FAR CONSUMER COURT OR CONSUMER FORUM TAKING ACTION AGAINST WBSEDCL BUT THE APPROPRIATE AUTHORITY WILL CONTINUE TURNING A DEAF EAR TO SUCH COMPLAINTS AND SUCH DOZENS OF COMPLAINTS WILL ARISE IN FUTURE UNTILL AND UNLESS THE WEST- BENGAL GOVERNMENT SET AN ENQUIRY AGAINST WBSEDCL REGARDING SUCH IRRESPONSIBLE AND NEGLIGENT BEHAVIOUR AND LETHARGIC ACTIVITIES OF THE RESPECTIVE OFFICERS!! MORE OR LESS WE THE PEOPLE OF SRIPUR VILLAGE IN ASANSOL ARE ALSO THE WORST SUFFERERS OF THE SAME PROBLEMS SPECIALLY THE VOLTAGE SURGE AND NUISANCE IN OUR LOCALITY. UNFORTUNATELY, THIS BLOODY WHOLE SYSTEM IS CORRUPTED WHILE THE CORRUPTION HAS SPREAD ITS CLUTCHES FROM TOP LEVEL TO GRASS ROOT THEN WE CANNOT SAY THAT LODGING COMPLAINTS IN SUCH A MANNER TIME AND AGAIN WILL BE SUFFICIENT TO SEND A SHIVER THROUGH THE SPINE OF SUCH BACKBONE LESS ROTTEN SYSTEM. ASSEMBLY ELECTION IS NOT VERY FAR !!! LETS WAIT AND WATCH...

Respected sir/madam,
I would like to know why my electricty bill rate has gone so high, nearly a hike of 60% at once., insted of interuptable poweer supplies..
Thank you
Yours sincerely,
Ranjeet gupta

It is really surprising why, over so many years, WBSEB, now WBSEDCL should be neglecting their customers . I stay at a place called Sitaram Road located in Bansdroni, a constituency of Jadavpur that has sent up the State's present Chief Minister to his seat for two consecutive terms with an overwhelming mandate. Yet, WBSEDCL to us has continued to remain a synonym of bad service, unresponsive behavior and poor electricity supply. The voltage fluctuation in this particular area ( Sitaram Road) is to be experienced to be believed. For the last ten or fifteen years I have been hearing that the transformer here is defective and needs to be replaced. But that is all. The fluorescent lights turn dark, the fans develop defects every month, the chokes go short, electrical gadgetry burn out, no appliance can work and at times even voltage stabilizers fail to perform. No one is bothered. It's a stitch-and-survive policy, and no permanent solution looks forthcoming.
G Chakraborti

West bengal State Electricity Distribution Co. Ltd — Power failures

Sir,
This is Priyanka Saha from Barrackpore CMDA Nagar. I am logging a complaint against West bengal State Electricity Distribution Co. Ltd. I just dont understand that why always the area under WBEC suffer from this power failure issue. The regions under CESC are in much better condition than us. If the government is unable to manage the Power system then why dont they give it to a private ltd.
We are actually disgusted by our power problems. Every day and night there is power failure for more than 12 hours.
I dont know complaining here will solve any problem or not. But then also writing here for my satisfaction.

Priyanka Saha
Kolkata

Sir,
I am Kamali Jana, a consumer under WBSEDCL(Sabang, Paschim Medinipur). My consumer Id no. is[protected]. My problem is power failures in form of phase out and it occurs at least 20 times in a month. It is done intessionally by the linesmen engaged for repairing the problem. As soon as I face the problem I use to complain by telephone to a toll free no. [protected] given me by a linesman (Pralay Das). This man-made problem I am facing becouse more I complaint they paid more.
Please solve my problem taking necessary action. Thanking you.

Kamali Jana
Vill- Dangabari, P.o- Sabang
Dist- Paschim Medinipur.
Behind Sabang Police Station.

I want to pay bill online but dont know where to make please help me and please email me at [protected]@gmail.com

Sir, I am consumer of West Bengal State electricity Barakar supply. I would like to pay the bill by online payment. plaese details.