[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — money deducted but wbsedcl haven't received any payment.

I had made a payment of Rs.771.00 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of June'24-Aug'24 against the consumer ID[[protected]] on 16th June 2024, but wbsedcl has not yet received the payment although the amount has been debited from my account.

Accnt No. [protected]@okaxis debited with Rs.771.00 on 16th June 2024.
UPI transaction ID[[protected]]
Google transaction ID - CICAgPD20-TMIg

Also I've attached the payment screenshot with the complaint. Please find the attachment.

Kindly investigate the issue as soon as possible and do the needful to refund the amount.

Account details:
Account Name - Ajit Kumar Mahato
UPI Id - [protected]@okaxis

Further any details feel free to contact by email or phone number.
Email - [protected]@gmail.com
Phone - [protected]

Regards,
Kishore Kumar Mahato