West Bengal State Electricity Distribution Company Ltd. — AVERAGE BILLING WHEN METER IS NOT WORKING FROM LAST ONE YEAR

Address: North 24 Parganas, West Bengal

Dear All,
OUR consumer no. is N162429 we have been unnecessiely chraged on average basis meter reading . We have always paid our bill in time . We receive our bill on quately basis .we pay our bill on the belief that our meter reading is correct we are charged legitimately. But When we checked our bill this time we found that all the months consumtion is uniform that is 633 /- each for the month of Aug, Sept. & Oct.. So when we enquired about this in the electic office near prafulla Kannan post office they said your charges are correct. Then we asked how can be our usage be uniform then thay said your meter is stop meter . Then my brother asked what is the stop meter . They saids your meter isd not fuctioning from last 1 year so we have been charging you on average basis . My qustion is how can thay charge on average basis when meter is not fuctioning from last one year.My half of the family member is out of station.When i asked this The station manager MR. Anshuman rai started shouting saying why are you questioning when there are more then 2000 meters are not working in Kestopur area. And we have done billing on basis of last year consumtion.He started misbeaving .He dos not wanted to answer to any question.SINCE OUR METER IS NOT FUCTIONING then why are they charging us meter rent. I asked Mr Anshuman Rai why your company has not issued a declaration that meter is not working so we are going to charge on average basis.When i asked him why he is not answering to any quiry he said he dont know. When i asked if you cannot help us then whom should we escalate he said he dont know.Mr. station manager says me in reply that we should have informed him that since nobady is at home so he would have made such bill. My question is that why are Goverment Babus are not answerable to these qustions.Why they think that they are Monopostic people they can do whatever they want.

AMIT PADIA