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Cox & Kings India Complaints & Reviews

www.coxandkings.com

3.6

Updated: Oct 5, 2022

Complaints 380

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268

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112

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non takeoff of our tour - egyptian wonders durga puja series 2019// departure date 15 october 2019

payment of our tour agents in athens, greece

no response_ egypt tour booking december'19

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Misleading customers

non takeoff of our tour - egyptian wonders durga puja series 2019// departure date 15 october 2019

unable to book a tour - paid the booking amount. no response from the travel advisor

Cox & Kings India reviews & complaints page 9

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Address: Aurangabad, Maharashtra, 431001

Me, my family along with our colonyments (24 members) booked the group tour to leh and laddakh around 2 months back from aurangabad (Ms). Our tour is going to start from 30th may 04:00 hrs from mumbai.
I received my group flight ticket (Bom-ixl) today at approx 4 pm on my whatsapp messanger.
Upon checking my ticket i found the spelling mistake in the name of my wife. It should be aasawari adgaonkar where as the ticket shows...

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Address: Mumbai City, Maharashtra

Sir / madam,

Myself (Ramesh. V) and my wife (Mrs. Brindha ramesh) had an excellent time in the chardham yatra conducted by you from delhi starting from[protected] till[protected].

We had booked for helicopter travel to and fro for kedarnath trip. We could avail only the onward trip on[protected] and the return trip on[protected] was cancelled due to heavy snow fall. Our team manager mr. Sombir had collected...

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Website: www.coxandkings.com

I have booked the chardham yatra package for my parents & in laws and was confirmed by your sales representative for departure date of 25th may with helicopter tickets to kedar nath.

After taking all the money, they have denied helicopter tickets and have asked us to manage our self there saying that your tour operator will assist.

We have had booked cox & kings basis our past experience with you and for hassel...

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Address: Bikaner, Rajasthan, 334001

I have transferred Rs 20, 000 on an offer day, a local programme arranged by Cox and Kings at my city but i have not confirmed any booking to their office, nor any date or place. Till then i was thinking of leh but just after booking i felt breathing problems and request for refund with medical documents.

From that day company is not refunding my money, they called me many times and say that it will be processed in 2 or 3 days,...

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I am writing this email to you in the hope that maybe you will look into our concern and provide justice to a first time customer visiting cox and kings website to plan a family holiday abroad with total trust and faith that we will be guided in the whole process and would have an amazing holiday planned by the renowned 'Cox and Kings".

Me and my brother reached out to online portal to book a Switzerland customized package....

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Address: Mumbai City, Maharashtra

Hi team,

I have booked, kashmir land only package with cox and kings more than 2 months back. I was given a quote at the time of booking and no one called me after i made initial payment.

After i made multiple calls, they asked to pay the remaining amount. But they have increased the amount from initial agreement. I was following up with the same for more than 10 days no response from the team. All team leads,...

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Address: Coimbatore, Tamil Nadu

Sir, my self and wife attended the 'tour american bonanza' from[protected] to[protected] in usa conducted by cox and kings. During the tour my wife fallen
Sick. Since we are not provided with insurance documents we were not possible to go to hospital or a clinic. When contacted the office back in coimbatore they said some lame excuses, saying that it is in pdf format so unable to send it. We suffered a lot because of this. After completing...

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Address: Mumbai City, Maharashtra, 400069

I have booked 7n/8d ladakh delight package for 5 persons dated 22nd may (Booking id: 932997). All the money i. E. Rs 240, 300 has been paid long back i. E. Around 1st may.

However despite several email reminders and telephonic conversations, the air tickets and hotel vouchers have not been provided. Initially i was told that i would receive the tickets a week in advance, then 4-5 days in advance, then 3 days in advance and...

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Address: Kolhapur, Maharashtra, 416115

Dear Cox and King Team

Warm Greetings from Bang Family

I am writing this email to show case the unethical and unprofessional behavior you have done since my attachment to your brand.

Lets Start From Beginning

1) On 9th April we have transferred first payment to confirm our Europe tour with you. Date of Departure Finalized: 12th May 2018. A clear instruction were made to Mr Rakesh...

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Hi I have travelled with cox and Kings on 24th December 2017 with booking I'd 896650. While booking I was promised that I will get a cash back of RS 6800 after one week of completing my trip.
Now its been around 5 months and I have contacted the customer care a million times and never got a proper reply. The customer care is acting very irresponsibly in support. In around 10 times I called the customer care executives gave lame reasons...

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Address: Khargone, Madhya Pradesh, 45111

Dear sir
We book a land tour from your indore office...by
Mrs beeba..
For UK and she fixed at 107450/-
Now she demamd us 1000/- per person extra
When I book tour on this rate and price is block...We given.advance 30000/- by rtgs and 50000/- cash
Pl chek my problem
Reg
Rajesh jatale
[protected]...

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Address: 600019

We booked in this cox and kings spur tank road american spendolurs package. Never take any holiday here in cox and kings. We booked here before 6 months and they guaranteed us 4 or 5 star hotel and they took money from us. But every hotel they gave us only 3 star and they didn’t tel us the hotel places many countries. If we ask them they won’t answer at al. They r so arrogant to the core. They r big fraud and cheat. Any one can call and...

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Address: Chennai, Tamil Nadu

Cox & kings is organisation of cheats scoundrels & criminals has bad reputation took rs 50 lakhs to arrange for visa of sweden and russia claiming clout with embassies collected additional fee for visa till this date no arrangement cheated 50 people when questioned chennai manager shailendra jain shows chappal and both he& arun abuse instigate employee to beat client suresh threaten him to drown in waters attempt to swindle 50 lakhs police...

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Address: 600018

We have booked for an american tour in spur tank road cox and kings. They changed the date and they plucked money like hell from us. They plucked nearly 1lakh from us for no reason. Before starting the tour itself i have so many problems and issues. They don’t no what is respect. Once u pay money we are finish. All false promises. Full of lies. They haven’t given me any details regarding the tour. They r having me blank. Very cheap cruise...

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Address: Anantapur, Andhra Pradesh

We are booked 20/5/2018. Usa and canada double dhamaka tour package' i have pay all payments &all formalities on bangalore branch kh road bangalore but not responsible to answer the phones correctly and not issued should my flight ticket before 15 days why should you are stopping that ticket your negligence customer anytime i will travel 3 times in your suffering for trouble. This is very bad i don't like your treat please kindly issuedmy...

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Dear sir/madam,

We as a group of travellers from the super saver bhutan tour starting from 2nd may wanted to lodge a complaint regarding the unsatisfactory and pathetic services provided by cox and kings since the starting of the tour. Entire group was trying to adjust and manage however, the conditions are getting worse from today.
Today after we entered today's hotel (Zangto pelri hotel, punakha) the conditions in...

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Address: Mumbai City, Maharashtra

Sub: unexpectedly poor standard of service from cox & kings
Please refer to the captioned subject.
I had booked a tour of chardham for my parents from your renowned organization expecting high standard of services from the date of booking. However, i am pained to note that the service at the start of the tour is beginning to show that i had made a mistake booking through cox & kings.
The tour has started today from new...

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Address: 400103

I have booked with cox & kings - india a group tour, american glimpse - west coast - summer 2018 package [14 aug 2018] (Booking id : 934450) though their sales agent steena monie on the condition of let me know the flight deviation after the trip from san francisco to boston and mumbai.

With rigorous attempt of calling and multiple mail follow-up, after one month, sales team reverted (E-mail trail is maintained) stating that...

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We booked a group tour and it was communicated that we'll be provided with a representative to help us and provide updates of whatever is happening. Being it's our first international tour we thought everything will be communicated properly but instead it's us who are running after them for everything still not getting any proper reply. The flights shown while taking visa were emirates but now 3 days before departure they changed it without...

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Dear team, we travelled with cox and kings on 13th dec to italy and when we reached there, we realised that they have not booked a tour for us and hence they asked us to pay and cox and kings will refund when they are back to india.

We have been following since then, even placed on twitter and facebook but there is no resolution from their end.

We demand our 52 euros at the rate of 85 inr which they charged...

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