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Daikin Air Conditioners / DaikinIndia.com

[Resolved]  Daikin Air Conditioners / Daikinindia.com — Pcb stopped working within one month of purchase

Pcb replacement time is 3-4 days.
Don't you think it's a harassment for consumers in this kind of weather.
Why spare parts are not availble early.The technicians seem least interested in the issue.
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Aug 15, 2023
Complaint marked as Resolved 
Pcb was provided but response time was too high..Also technicians gave false resolution date three times. One of them said that pcb has reached gaziabad and it will be fixed at Max by Sunday morning.When we called we came to know Sunday is holiday and he lied.
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
 
3 Comments

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Comments

At least please do a root cause why pcb fails so frequently. We had other Diakin ac also which encountered same issue.Other brands work fine.One reason may be that Diakin claims their inverter AC can work at 230+-10% but it actually doesn't.
Installation guy said no stabilizer is needed. Then why pcb fails?
Reply
Dear Aditi,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address, and dealer's name so we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Reply
Aditi Sikarwar's [Complaint's author] reply, Aug 9, 2023
Complaint number is 39765146.
All address details can be found there.
Dealer name is
Ankur electronics
J-14, Sect 18, Noida
Aditi Sikarwar's [Complaint's author] reply, Aug 9, 2023
Sorry the previous request was wrongly closed by technician..so we raised another request on 7th Aug
39773847
Dear Aditi,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Reply
Aditi Sikarwar's [Complaint's author] reply, Aug 13, 2023
It been 7 days but still complaint is not resolved.
You guys have no sense of urgency.
Just false dates are given that's all
Please take back your ac and give me my money back

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