[Resolved] Delhivery — Product delivered to wrong address and is lost
P
Purva Pruthi
Feb 19, 2021
May 6, 2023
This thread was updated on May 6, 2023
Hi,
One of my orders with tracking ID [protected] was delivered to the wrong address and is lost now. The shipping address is completely different from the address on the tracking page as can be seen in the screenshots. The vendor also tried to place a return order for the package, still no success. This is very frustrating. Delhivery tracking page even shows call was placed to the consignee and no call was received by me. It was a very expensive product and it raises a huge concern for trust on delhivery service.
+3 photos
Was this information helpful?
No (2)
Yes (3)
Aug 7, 2021
Complaint marked as Resolved
Delhivery customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2021
Delhivery Customer Care's response Hi Purva, the concerned team has been notified and will send the proof of delivery to you. Thanks.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I am missing a delivery from Delhivery and they falsely marked as delivered. How do I get my items back? Please help
Thanks