[Resolved]  Delhivery — Product delivered to wrong address and is lost

Hi,
One of my orders with tracking ID [protected] was delivered to the wrong address and is lost now. The shipping address is completely different from the address on the tracking page as can be seen in the screenshots. The vendor also tried to place a return order for the package, still no success. This is very frustrating. Delhivery tracking page even shows call was placed to the consignee and no call was received by me. It was a very expensive product and it raises a huge concern for trust on delhivery service.
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Aug 7, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2021
Delhivery Customer Care's response
Hi Purva, the concerned team has been notified and will send the proof of delivery to you. Thanks.
 
1 Comment

Comments

Hi,

I am missing a delivery from Delhivery and they falsely marked as delivered. How do I get my items back? Please help

Thanks

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