Claimed

DEN Networks Complaints & Reviews

1
Updated: Feb 24, 2024
Complaints 718
Resolved
79
Unresolved
639
Contacts

File a complaint to DEN Networks

Having problems with DEN Networks?

File a complaint and get it resolved by DEN Networks customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DEN Networks reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Himanshu Bidhuri Crb
Sep 12, 2020
Report
Copy

Internet speed problem

Address: b23/3 shraddhanand gali near shiv mandir 100 feet road shahdara delhi -110032

Im user of den broadband and it doesnt working properly as they describe its too slow when surfing, or browsing and downloading and im new user i really dislike it...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehar Deora
Sep 9, 2020
Report
Copy

pathetic customer service

I have been complaining for the internet connection again and again at Jhilmil, Vivek Vihar Office, Delhi-95. Called them 100 times but didn’t receive any response. Tried to text them as well still no response.

Zero work culture

Pathetic customer service

I would recommend not to go for CCN DEN while choosing internet service provider....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mittalaashi
Sep 2, 2020
Report
Copy

Network not come

Net nhi aata...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Aware
Sep 1, 2020
Report
Copy

I don't know vc no. Send me vc

Address: Sharadnagar

Sambhaji aware
[protected]
[protected]
[protected]@email.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatindra Mishra_1
Aug 22, 2020
Report
Copy

Frequent disconnection of cable wifi network

Address: 41 RPS, DDA Flats, Mansarovar Park, Shahdara

Lodged complaint do many times regarding frequently disconnection of den cable wifi network. Servicr provider not able to rectify problem. Kindly resolve the issue or disconnect permanently. So that i will be able to arrange another service provider of internet connectivity....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineesh Sehgal
Aug 19, 2020
Report
Copy

non installation of internet and no response

I applied for new broadband connection from den networks last friday. But till today there is no response from co. Side. No one is responding on their mobile phone. One person named sajid (Emp code dencj1868) who processed my payment is also not responding on his mob no. +[protected]. There is no response on their customer care no. As well as nodal office no. ‭[protected]‬. Pls help. Vineesh
Mob no. [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul02021993
Aug 17, 2020
Report
Copy

Internet services not provided properly

Address: KHAJOORI KHAS DELHI 110094

I got connection after calling atleast 10 times and after 4 days. But even after that i does not get a proper connection.

Whenever i tried to call him he does not responds to such call....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitss D
Jul 26, 2020
Report
Copy

Technical issue in my area for last 4 weeks

Hi,

I have recharge my den broadband connection on 18th june . But for last 4 weeks my connection has technical issue. And whenever i call they say its in your whole area and we are trying to resolve but when i ask for the contact information of the person handling this issue. They denied providing the same.

I have recharged for 6 months and 1 month has gone in this issue and they are not even providing me...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Navi mumbai Vashi sector 15 branch near by landmark gaon devi temple or indian bank

It is very poor service giving to customer. And i have total change a 5 time setup box and i am paid multiple time money

But ur opreator is not giving any resolution they have not any idea how to talk to customer and how to give resolution

This all guys is very digusting and uneducated and humiliting to customer

And plz check these branch how this uneducatied people are working

It...
Helpful
Found this helpful?
Write a comment
Report
Copy
From last one month, i have been facing internet issues with den broadband for 4 hrs avg. Daily.
On 11th july 2020, internet was not available for almost the whole day.
Area manager never pick the phone. When i tried to customer care, no response and when i raised concern repeatedly on mail. The response was always an auto generated mail.

The service is really bad and i don't recommend this network to anyone....
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Farhan Farman
Jul 10, 2020
Report
Copy

my id : fa83139437 i am totally fed up your service

Address: Darya Ganj

I have not used the internet for two days, there are problems many times, the internet goes out many times, your service is very useless, you have to remove it very fast, the service is very fast. No it does...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaaziya Khilji
Jul 9, 2020
Report
Copy

Channels not provided

Website: DEN

The cable provider refuses to connect the channels i want and is charging extra....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa Bagga
from New Delhi, Delhi
Jul 9, 2020
Report
Copy

unwilling and careless attitude of customer care to help in changing the plan

Address: Noida

I recharged my broadband for 6 months on 15th june 20 with 20mbps speed plan. However, due to frequent calls and continuous work from home, the speed is not enough to cover my professional commitments. I reached out to their customer care twice and asked them to help me upgrade my plan by charging anything extra that is to be paid for the renewed plan. They clearly refused to help and said that no money will be adjusted if i want a changed...
Helpful
Found this helpful?
Write a comment
Report
Copy
U block phase 3 71, 19 11...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit@7612
Jun 29, 2020
Report
Copy

service

Address: 1466 NEW SHIVPURI HAPUR DISTT HAPUR PINCODE 245101

सर आप का लोकल का केबल ऑपरेटर हमारा कनेक्शन नहीं लगा रहा है हम पिछले 15 दिन से चकर लगा रहे है वो बोलता है मै नहीं लगुगा कुछ भी कर लो वो बोलता है सिटी का लगवा लो
सर हमारा केबल...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RAA MINERALS Rajneesh Kumar
Jun 24, 2020
Report
Copy

Internet issue

Address: RAJNEESH KUMAR JAIN A-116/GF-4, Shalimar Garden Extension II, opposite sent mary’s School. Gate no - 4 , Shahibabad, Ghaziabad, Uttar Pradesh ( INDIA )-201005 9818120450 RAAMINERALS@GMAIL.COM

आपका इंटरनेट दैनिक बंद हो जाता है या स्पीड प्रॉपर नहीं मिल पाती है और इस तरह की समस्या आने पर आपका स्थानीय कर्मचारी अपना फोन स्विच ऑफ कर लेता है...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul.dahnia
from Powai, Maharashtra
Jun 20, 2020
Report
Copy

Refund money

Hi team,

This is to inform you about pathetic customer service from customer care & field executives. I got a broadband connection last month for which i paid 2950/- for package. Now, i am not satisfied with your connection and requested to refund the amount, your customer care executive has put me on mute for a very long and drop the call. I don't why you hire such types of executives. On the other hand your field executive...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: H 24 ganga darshan colony. Mehdauri Teliyarganj Allahabad mob no 9451284728

Customer since last 15 months. Inspired repeated reminder. Your service provider is unable to rectify fault. Or not taking interest. Pl look into matter...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Choudharysaabahinav
Jun 8, 2020
Report
Copy

Not ready to take action against complaint

Address: A-69/1A, Ashok Nagar near Shukra Bazar Chowk, Shahdara, Delhi 110093

Hello

To whom may i concern i am the customer of den broadband connection my cust id is ch[protected] and i am facing this problem from a long time and i send about 7 8 mail to them but they are not responsive even their technician are very confused instead of solving the issue they start to manipulate things i send many mails to them regarding for speed connection after 2 3 mails about 10 days after they sent the technician for...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RAA MINERALS Rajneesh Kumar
Jun 6, 2020
Report
Copy

service

Address: RAJNEESH KUMAR JAIN A-116/GF-4, Shalimar Garden Extension II, opposite sent mary’s School. Gate No 4 Ghaziabad, Uttar Pradesh

आपका इंटरनेट दैनिक बंद हो जाता है या स्पीड प्रॉपर नहीं मिल पाती है और इस तरह की समस्या आने पर आपका स्थानीय कर्मचारी अपना फोन स्विच ऑफ कर लेता है और जब नेट शुरू हो जाता है, तो...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR