Claimed

DotZot Complaints & Reviews

3
Updated: Nov 21, 2022
Complaints 445
Resolved
265
Unresolved
180
Contacts

File a complaint to DotZot

Having problems with DotZot?

File a complaint and get it resolved by DotZot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DotZot reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
niknithin
from Mumbai, Maharashtra
May 18, 2019
Resolved
Report
Copy
Resolved

refused to deliver the product and rude behaviour of the dotzot agent

Address: Kozhikode, Kerala, 673506

Dotzot ticket number #170736 (Ticket is closed without solving the issue)
It is a bad day for me. Experienced a very bad service from flipchart’s logistic agent dotzot. I received out for delivery message from dotzot after contacting flipkart customer care. But when i tried to call the delivery agent by using the number provided in the out for delivery message. But the number was switched off all the time. I again contacted flipchart’s...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
khad5325
from Pune, Maharashtra
May 18, 2019
Resolved
Report
Copy
Resolved

say no to dotzot

Address: Hyderabad, Andhra Pradesh

In tracking it showed that currier is out for delivery. I was waiting since morning. No delivery boy came for delivery neither i received any call from them. Then evening status started showing that currier not delivered due to reciever not available. Till now i haven't received my parcel yet. Worst currier service i have ever experienced. Now who will pay the loss that i have faced....
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Shrikant Pakhare
from Mumbai, Maharashtra
May 15, 2019
Resolved
Report
Copy
Resolved

stop fake product shipment

Address: Thane, Maharashtra, 401107

Dear sir,

I have ordered online product montblanc pen through montblancinstument site but the product which i got is fake product.

Kindly do the needful, do accept product from dezire group of companies which is loacated in delhi, they send fake products though your courier company.

Plz stop taking products from this company

Regards
Shrikant
[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dotzotfake
from Chennai, Tamil Nadu
May 13, 2019
Resolved
Report
Copy
Resolved

product not delivered and fake updates

My waybill no.[protected]. My parcel is not delivered and their is a fake update from agent that i have requested to deliver on some other day, which is totally false. I tried to contact delivery agent pankaj chavan mob. [protected]. But this number is switched off whole day. This really a worst service i can imagine it's about 3 days over their is no update neither call to me when my parcel will get deliver. Kindly do the needful and taje...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
jatinder23801
from Ludhiana, Punjab
May 12, 2019
Resolved
Report
Copy
Resolved

product not received at sector 3 rewari

Address: C/O B4S solutions, Sector 3 8288023801, Rewari, Haryana, 123401

Dear jatinder bhardwaj,

We would like to inform you that your order from gl electronic has been successfully delivered.

Shipment details

Order id : 20324508
Courier service company : dotzot
Awb no. :[protected]
Your package was sent to : jatinder bhardwaj b4s solutions sector 3 rewari rewari haryana 123401

Items in shipment
Product name quantity price discount subtotalbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudipta Kumar Majumdar
from Kolkata, West Bengal
May 11, 2019
Resolved
Report
Copy
Resolved

got successfully delivered sms but package not delivered.

Address: BODRA HIGH SCHOOL ROAD, 743502

Order : amazon
Order id :[protected]
Order no :[protected]
Mob no:[protected]
Address:sudipta kr majumdar, bodra, bhangar, south 24 parganas, pin:743502
Get sms "order delivered: your order[protected] containing lagoon aqua rid all water clear aquarium fish medicine 120ml from aq ventura has been successfully delivered via dotzot"...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pradippaul97
from Kanpur, Uttar Pradesh
May 8, 2019
Resolved
Report
Copy
Resolved

my product not delivered by dotzot courier on time

It's a fake courier company. I ordered some products on flipkart first courier boy from dotzot called me and said they do not provide service in my area. When i said but during placing order flipkart accepted my pincode for home delivery. He said he can not deliver at home and asked me to collect packets from their office. When i denied and asked him to talk to flipkart then after some time they updated status as delivered without delivering...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rheetz
from Gurgaon, Haryana
May 7, 2019
Resolved
Report
Copy
Resolved

shipment not yet delivered i30020922112

Address: Guwahati, 7821029

I have not yet received my shipment.
I have ordered the shipment and it reached guwahati on 25th april. 2019.
Its showing out for delivery since 29th april, 2019.
Today is 7th may, 2019 and shipment not yet delivered.
I have given complaint a number of times but to no avail.
This is really frustrating, either you update the status or deliver the shipment.
How can a shipment be out for delivery for...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandana Prasanth
from Ongole, Andhra Pradesh
May 4, 2019
Resolved
Report
Copy
Resolved

product not delivery

Address: venkatapuram(village),chintalapudi (mandalam),west godavari distict, 534460 Venkatapuram, 534460

Ordered a product online and the courier partner was dotzot.
According to the shipping details the product reached vijayawada (My not place) 23th april, 2019 and is shown out for delivery on 26th april, 2019.
Though i required the shipment / product urgently, yet i can understand the load might be high so i waited for another day i. E. 30th april, 2019.
Today is 4nd may, 2019, still product is not delivered.
The...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VidyarthiM
from Delhi, Delhi
May 3, 2019
Resolved
Report
Copy
Resolved

fake update case with any call

Consignment no: i[protected]
Title: on 24 apr 2019 16:07:44, out for delivery ranchi, ranchi, without any call and without any confirmation, status change "undelivered due to receiver requested delivery on another date - (Cir) ranchi". And till date/time no anyone call me regarding that. It very bad/poor service provide by dotzot without any information product holds from last 1 week. I am waiting and waiting call from courier unfortunately...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rheetz
from Gurgaon, Haryana
May 2, 2019
Resolved
Report
Copy
Resolved

product not delivered i30020922112

Address: Kamrup Metropolitan, Assam, 781001

Ordered a product online and the courier partner was dotzot.
According to the shipping details the product reached guwahati (My place) 25th april, 2019 and is shown out for delivery on 29th april, 2019.
Though i required the shipment / product urgently, yet i can understand the load might be high so i waited for another day i. E. 30th april, 2019.
Today is 2nd may, 2019, still product is not delivered.
The product...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amitk888
from Mumbai, Maharashtra
May 2, 2019
Resolved
Report
Copy
Resolved

package not delivered and stopped updating status

Address: Solapur, Maharashtra, 413109

Hello,

I ordered one mobile worth rs. 8500 from flipkart, order no od[protected], as per flipkart product is shipped by dotzot
With tracking no[protected] on 27th april.

Its now 10 days, dotzot agent never called me and neither showed up at my home and wrongly updated status 2 times that shipment could not be delivered.

To the height of this, they stopped updating statuses...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vpv
from Hyderabad, Telangana
Apr 26, 2019
Resolved
Report
Copy
Resolved

courier not received

Address: 500011

I got an sms my pacakge was out for delivery and tbeh made an atgempt earlier. I am at old bowenpally secunderabad. I dont have any customer number to call and the number in the tracking is not working. Not sure why the guys are opting for dotzot which is one of the qorst tracing and service. Still waiting for th courier guy to deliver and i havent recieved any call...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Giri vennela
from Vijayawada, Andhra Pradesh
Apr 26, 2019
Resolved
Report
Copy
Resolved

parcel not received yet

Address: Vizianagaram, Andhra Pradesh

I have ordered mobile phone in flipkart and my expected date of delivery order 19th april but still i didn't receive the order and my order bill no is i[protected] i have received a message saying that my parcel is out for delivery and they have provided delivery guy's number in the sms. But when i called the delivery guy's number it says incoming calls to this number not available. Nobody has called or come to deliver the package. Next day...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pk666452
from Kolkata, West Bengal
Apr 25, 2019
Resolved
Report
Copy
Resolved

the delivery guy asked pan card as an identity proofs for delivering the product

I have ordered a shirt from myvishal and it was prepaid the delivery guy call me and asked me to keep my pan card ready as an identity proofas normal couriers guy just checked the details verify by just seeing and give me the documents but this guy had taken the photos of my pan card please help me and look into the matter and try to resolve it my pan card details are very important please help...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Cavin Misao
from Chennai, Tamil Nadu
Apr 23, 2019
Resolved
Report
Copy
Resolved

parcel not delivered and company not reachable on phone.

Address: Bangalore, Karnataka, 560077

I have received a message saying that my parcel is out for delivery and they have provided delivery guy's number in the sms. But when I called the delivery guy's number it says incoming calls to this number not available. Nobody has called or come to deliver the package. Next day i got another message saying that my package could not be delivered reason "RECEIVER REQUESTED DELIVERY ON ANOTHER DATE". This is not true. None of their customer...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
Margabandhu
Apr 11, 2019
Resolved
Report
Copy
Resolved

my order not being delivered

Address: 1/166F, SANTHI JAICHANDHIRAN MANDAPAM PALAVANATHAM, K.V.KUPPAM (POST) Vellore, TAMIL NADU 632201, Vellore, Tamil Nadu, 632201

My Package with DOTZOT Tracking number :[protected] has not been delivered to me since yesterday i.e. 10/04/2019. I got an SMS saying that my package is out for delivery but it was not delivered to me nor the DOTZOT agent made a call to me. Later I get a message saying that an attempt had been made to deliver and that I had rescheduled it to the next day. I tried to make a call to the agent's number ( [protected] ) as given in the sms message...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sail21
from Ranaghat, West Bengal
Apr 10, 2019
Resolved
Report
Copy
Resolved

package not being delivered

Address: Darjeeling, Darjeeling, West Bengal, 734101

My Package with DOTZOT Tracking number :[protected] has not been delivered to me since yesterday i.e. 09/04/2019. I got an SMS saying that my package is out for delivery but it was not delivered to me nor the DOTZOT agent made a call to me. Later I get a message saying that an attempt had been made to deliver and that I had rescheduled it to the next day. I tried to make a call to the agent's number ( [protected] ) as given in the sms message...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Virat Shyam
from Delhi, Delhi
Mar 26, 2019
Resolved
Report
Copy
Resolved

product haven't delivered

Address: Rayagada, Odisha

Today is the last date for delivering my product but when I didn't get any call from the delivery boy previously he called me and ask me that he couldn't deliver it today as he was sick and put a message that I ask him to keep my product deliver on another day it was last date he didn't make any call to me and when I call him back he was not answering my call...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Asish dev
from Burla, Odisha
Mar 20, 2019
Report
Copy

this is the worst # courier service ever

Address: Opp Konark Tyre, 760003

I have a replacement parcel tomorrow after watching their miss call i make call again after 6-7ring someone pickup my call then he say he send courier office address after 30minute i call him bac agaain and again no one picking my call today they put my number in busy tune what the hell are you doing ass hole company in one hour if don’t take any action then look what am i doing. I case your courier in consumer court i am a lawyer remember...
Helpful
Found this helpful?
1 Comment
Report
Copy