Dr Fixit — leakage started with few months

M

madhurimore87

from Mumbai, Maharashtra

Jun 11, 2018

Address: Raigad, Maharashtra, 402201

We used dr fixit's prime seal and raincoat paint for our new house. And it's only been four months. But the house has started leaking in the first rain shower itself. Dr fixitis cheating customers with their adevertisements. We believed their advertisements and their people and in return we are feelig cheate. Can anybody guide us as how to get this issue solve and where can we further complain anf get the problem solved.

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Nov 24, 2018

Updated by madhurimore87 No action from your side.

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Comments

D

Dr. Fixit

from Mumbai, Maharashtra

Jun 13, 2018

hi

Reply

D

Dr. Fixit

from Mumbai, Maharashtra

Jun 13, 2018

Hi Madhuri, we sincerely apologize for the experience. Kindly share your contact number and email ID and we will have our experts get in touch with you as soon as possible and help you with your problem in an efficient way. Thanks for your patience!

Reply

madhurimore87's [Complaint's author] reply, Jun 14, 2018

I contacted Dr fixit's customer care, but I was told to produce the batch number of the material which was used and was also told that I shouldn't have disposed off the containers of the material after so many days. Hence they cannot help. And also I was told that the water proofing work should be carried out by their professionas only. My question is why didn't they mention it earlier at the time of purchaseing the material. They are simply fooling the customers. Please look into the matter ASAP.

Regards
Madhuri More
8766549756
Email id - [email protected]

Dr. Fixit's reply, Jul 10, 2018

Hi Madhuri, thank you for sharing your contact details. Our experts are happy to help you. We will connect with you at the earliest!

Dr. Fixit's reply, Jul 16, 2018

Hi Madhuri, thank you for your valuable time. As per your requirement, we have generated your complaint and you will receive your complaint number through SMS. For further communication, kindly call us on (1800 209 5504) OR write to us on [email protected].