Dr Fixit — unavailability of local applicators

Address: 411003

I had recently called dr. Fixit inquiring about solution on internal wall waterproofing. The customer care provided me a contact number of a local vendor, who later gave me contact numbers of the local applicator. These local applicator confirmed to visit and check the situation, however never arrived. Vendor provided another applicators contact and even he this applicator didn't show-up. I feel dr. Fixit should seriously revisit the local applicator contracts and allocate genuine ready to help/work contractors.