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Dr. Agarwal Eye Hospital Complaints & Reviews

www.dragarwal.com
1.3
Updated: Sep 28, 2024
Complaints 72
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11
Unresolved
61
So far, so good. Dr. Agarwal Eye Hospital is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dr. Agarwal Eye Hospital will keep up the work and continue to help more customers with their concerns even better 🤝
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Most useful reviews

6
Free Eye check up Hoax?
6
wrong prescription & cheating the patients
4
Laser eye surgery fail

Dr. Agarwal Eye Hospital reviews & complaints page 2

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T
Thiru Selva Raman
Aug 27, 2022
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Opticals

Address: Kanchipuram agarwal eye hospital opticals

I bought an specs at agarwal eye hospital kanchipuram for about 20 days I beared with the defective frame and they have replaced the new frame. Even on the new frame there was a Crack in the glass at the fitment area. Very next days when the specs is taken they are telling it as handling issue and very rude behaviour by the incharge manohar. They are fully focussed on money and worst customer service he did not evn bother to listen the issue....
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A
ananth2k3
Aug 21, 2022
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Silicone oils is not removed properly from the eye

Hi,

I had done the Retinal detachment surgery very recently. Following up with removing silicone oil removal from the eye.

My eyes were good without any disturbance when oil was there. After removing oil, more than 100 residual oil droplets from the eyes which has impacted quality of my life. Full of oil floaters in my eye.

Oil has not been removed properly from the eye by negligence due to which...
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A
Aplyboykumar
Jul 26, 2022
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Power glass regarding

Address: Thanjavur

My friend Tmt.santhi coming from Singapore on 27.05.22 at your Thanjavur branch regarding she child treatment after treatment doctor recommended power glass. My friend Santhi paid Rs.1000 at cash counter but not issue receipt due to system problems. After two weeks I go to your Thanjavur branch . The manager told me that he did not pay in advance and I immediately told him to check up the CCTV camera till not responsible
I request...
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P
pssans87
Jul 18, 2022
Mar 10, 2023
This thread was updated on Mar 10, 2023
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Second Eye Surgery Price rose more than 20000 than the First Eye

Address: B31, Shastri Road, 5th Cross Rd E, opposite Naidu Hall, Thillai Nagar, Tiruchirappalli, Tamil Nadu 620018

Hello Support,

I am Sanjay. I visited Dr.Agarwals Eye Hospital Trichy in the month of March 2022 for my Mom. And they have quoted 34000 for eye surgery for one eye via insurance. It got approved by FHPL, and the left eye surgery was done for my Mom.
I again visited the hospital for the other eye in the month of July 22 and I have been told that the operation cost rose up to 55000.

How in the world it...
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T
Thanamani
from Tuticorin, Tamil Nadu
Jun 30, 2022
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New glass damage

Address: 2/144,main road, Pattandivilai,natathi

I came to your hospital in Thoothukudi for eye examination on 14.06.2022. I bought new glasses at your hospital on (INR.5480). But in two days that mirror was broken. You brought it to your hospital on 25.06.2022 to fix it but you can not fix it
They say to fix it in the mirror on the other side. I have no choice but to go to consumer court.

Bill No: TCN / OP / 111163
Name: Cynthia.A
Phone: [protected]...
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M
Manimaran. B
from Devakottai, Tamil Nadu
Jun 7, 2022
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The surgery was not done properly

My mother had catract surgery a month ago but their vision is still not clear...
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A
auarunkumar1
Apr 20, 2022
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Poor experience at Vellore Dr Agarwal

Visited thier vellore branch, They will not respond to your calls properly, rarely attend your calls. When asked about it during a visit in person they simply responded that they were busy and they will attend once they feel like it. Patients are literally made to shift from floor to floor. It is high time dragarwals had a solid appointment and patient management system....
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M
Moorthy P s
Apr 7, 2022
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Worse mannerism and behaviours towards patients

Address: 18, Officer's Line, opposite Voorhees College, Vasanthapuram, Balaji Nagar, Vellore, Tamil Nadu 632001

I went for cataract surgery and initially everything went well, they told come Tomorrow for a checkup after results we will consult with doc and will fix date for operation. I had a insurance from a private organisation and asked for would it'll be claimable and they told yes definitely and after checkup told diabetic level was a bit high will give you some medications after week take a test and call us will fix the date again. And after...
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S
sateesh@123
from Hyderabad, Telangana
Apr 7, 2022
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Eye test really not satisfactory including lens

Address: Chennai

I went for eye test and bought Tommy Hilfiger specs with lens after eye test in Agarwal Eye Hospital, really worst service they are in urgent in looking many customers not giving satisfactory answer, even the spec with lens they gave is giving double image which cost almost 39 Thousand really waste of money, tried reaching them asked me to try for one month and update, even after that same issue, now they are telling it will get practiced...
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M
Mohd Nasair
Mar 14, 2022
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Claim from insurance is settled without undergoing surgery

Patient name:Noorjahan Begum
Date: 11.12.2021
Pre Auth Claim id: 1045233
TPA: Good Health TPA
Contact No: [protected]

We have approach for eye surgery for my mother and took the pre Auth approval and my TPA has given the approval for 40000/- rupees. Whereas we have changed the mind and didn't undergo for surgery. But my sum insured amount has been deducted from the policy for said amount. On enquiry...
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V
Velavan Selvaraj
Feb 25, 2022
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Worst approach

Address: Thiruvotttiyur, Chennai, Tamilnadu

I have faced worst experience today (25.02.2022) at Thiruvotttiyur branch. While taking my mother to checkup the eye vision problem, They asked that two dose of vaccination certificate is must to take the treatment but my mother didn't take any vaccination due to her health condition. They told that strictly we won't give any treatment without vaccination and Immediately they sent us to out of hospital.. They treated us like begger even begger...
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P
pthanuma9
from Chennai, Tamil Nadu
Feb 19, 2022
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Appointment

Good morning. Received SMS message from Agarwal Tambaram hospital for follow up consultation but not considered the appointment SMS message in reception also no proper response. If this is the case I would have made my presence earlier if appointment time in message will not be considered. Totally frustrated....
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M
Maheswaran Viswanathan
Dec 21, 2021
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Hygiene and safe measures

We went for eye check up in Dr.Agarwal hospital, salem, and noticed many of the hospital workers are not wearing the face mask properly. Hospital staffs attending the patients without any safe measures during this Covid-19 pandemic situation. This carelessness in hospitals make us worrying and the management should take appropriate safety measures and educate their staffs on hygiene and cleanliness. Scan machines which are usually patients...
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S
Sudeepthi Makkina
Dec 18, 2021
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Rudeness

Address: Tirupati

Mr.srinivasan opthomology technician from Agarwal eye hospital tirupathi branch was quite rude.. the branch declined to give online prescription...
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S
SujeeshJ
from Trivandrum, Kerala
Nov 18, 2021
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Misbehaviour of security

Address: Dr Agarwal's eye hospital, near vellayambalam jn, Trivandrum.

This is to inform you that I had very bad experience from your security personnel. While parking my car he spoke some bad words against me. This is occured on 18th nov 2021 at 12:30pm. Don't recommend this place to anyone....
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H
Harish Santhanam
Nov 6, 2021
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Lasik surgery failure and Careless process !!

Address: No.33, Sangam Road, Lakshmipuram
Website: www.dragarwal.com

Dear Sir/Madam,

I have myopia eye power of -3 on both eyes and I'm contact user for more than 5 years and I was suggested for LASIK by doctors in your branch and I have made my decision for proceeding with LASIK.

[protected] : I Went for full inspection pre Lasik with includes Blood tests, Eye pressure, Refractions, Pentacam and one more specific test which i don't know as they didn't mention the name and said...
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R
Ragu Raam
Nov 1, 2021
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Wrongly prescribed eye power

I have gone for eye checkup in thiruvallur and they prescribed me an eye power which is totally reverse for my eyes...i ordered glass in lenskart with this prescription worth of 5k but my sight was totally a dubbled vision and vision is totally zoomed...i went to nearby agarwal hospital but they were not responding properly...i asked for cross check but refused by them...if they prescribe like this wrong eye power prescribtion there will...
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L
Latha Kaded
Oct 16, 2021
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Due to eye operation price cash less insurance and cash

Address: No 1876 first floor, C block, Sahakarnagar

I visited hospital last week due to operation of eye both price is coated 31500 each eye and other blood test completed but today I went hospital if providing insurance card then will inform Rs 34000
Differance between cash and cash less?
Last year my dad operation both eyes done in your hospital so that we are came

Finally I decided go other hospital but I feel very bad due to charges cash vs cash less...
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N
Nisarga NP
Aug 3, 2021
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Laser eye surgery fail

Hi,
I got my laser surgery earlier January of last year, within 3months of the surgery I started having eye vision problem and I visited the hospital regularly as directed by the surgeon but even after taking all medicines, drops and continuously visiting and spending huge amount of money after the surgery still my vision is not fixed. Dr Praveen how many times if I say also he keep on saying no surgery can be 100% effective.. seriously...
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S
Shammi Ilyas
Jul 31, 2021
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Carelessness.

Address: Allwyn cross roads, Miyapur, Hyderabad

Receptionist told us to sit for one and half an hour. They didn't tell us the reason. After one hour and thirty minutes, when we asked, they asked for the form. We asked what were they talking about. Again they if we have paid the money. When we have shown that it's already paid, they got up from the seats and spoke to the doctors to check for my Daughter. Also they were small mosquitoes and flies which were continoulsy biting us. No fan...
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