Ticket No. 731764
Am a regular user of Drink Prime from past years, this is to inform Drink Prime Purifier at my home is not working since 23 Feb 2023.
I called customer care several times but always CCM's are busy. Finally 1 person calls & convinces but after that till today no call from anyone.
The worst thing is not even a single time customer care dept. picks up the call or bothers to revert back.
Can someone please reach out as matter o[censored]rgency. It's been a week but still no resolution for the problem we are facing. Seriously this is really very bad service. I don't understand why it's taking so long to get this resolved. The subscription has been extended, advance rental has been paid and today 499 INR was deducted but still the device is not working. Is this the service you provide to your customers of drink prime? Was this information helpful? | 
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