Drinkprime — Regarding refund of the amount rs 2000

We are using a water purifier called drink prime, I am facing trouble with my refund. Its been approximately over 3 months but they have been making excuses after excuses that we will send the money but nobody want to take charge over it. We have requested or asked several times still they are hanging us dry with silly excuses. Nobody is there to listen or help . I want my money back ASAP. Kindly help me with this.
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