DTDC Courier & Cargo Complaints & Reviews

Dtdc courier boy was not calling me to delivered the item and also not getting my signature. he has delivered or not which i dont have any proof. he informed as delivered to the address without calling me or getting signature from me. Consignment number is R70722909. How he had delivered without the customer notice, not even a single call. I lost my 1000 rupees item due to his mistake(DTDC courier guy : Rajendran), Place : Kodambakkam

My parcel number H70106345
I wrote wrong pincode 600028 instead of 600073
U can change it fast please
Conformation pincode 600073

My package is out for delivery today, but the status it's showing as not delivered- misroute, why these people are blind or something to know about the delivery address? . worst courior service from DTDC ever. i previously ordered from delivery and bluedart services they delivered on time. but DTDC is one of the nightmare to me because of its inefficient operations and dumb staff.

My parcel was supposed to be deliver to me on 2nd January but I haven't received it till date 6th January. I have been calling DTDC daily and still my query is not resolved. The executives said that i will be getting a response but I haven't received any response. NONE. They didn’t even bother to inform me about the delay in parcel. If you are unable to deliver the parcel then please just don't accept the courier request. Just frustrated talking to the executives daily.

Our courier DELIVERY getting late from kp homoeopathy services machilipatnam to hyderabad address.
sent date 29th december. till now date(5th jan ) courier didnot reach client. courier contains medicines. needs delivery immediately.
we tried reaching machilipatnam dtdc office and hyderabad, NO PROPER RESPONSE from DTDC people.
"Our Complaint against DTDC Consignment Number H70630515, ticket Number 5119834."

KINDLY HELP.

My urgent parcel was sent from Mumbai to Faridabad by DTDC plus on 3/1/2023,
On 4/1/2023 it was in samalkha delhi and on 5/1/2023 it is showing in bilaspur chhattisgarh.What nonsense is this. DTDC Plus guaranteed a next day delivery but instead of sending from Delhi to Faridabad it is roaming in Chattisgarh.

It was an unpleasant experience i had with this Courier. They asked me to pick up Courier instead of delivering to my home which is 10 Kms also the person who spoke over the phone was rude .

I would expect next time to deliver at my home

Office Address:backside of bagathsingh bustand, 104A, N Car St, Malappuram, Valliyur, Tamil Nadu 627117

I have sent courier on 14th December from Ahmedabad to Greater Noida - booked the courier through DTDC app and claimed GST as well
Despite several reminders, mails and calls - Invoice is still pending for the courier - nobody responds on Customer care number - tried multiple times
Courier AWN no : D48138102

Hi Team,

My name is Lokesh and my office delivered a parcel D45341546. But the delivery ppl not delivered not delivered to me but they mentioned it was successfully delivered .please look into this asap.

I was supposed to receive a parcel DTDC from my office. I was constantly following the tracking as i was not registered for the message service. After 30th of Dec.
I was all at home and i was expecting the parcel, but around 6pm when i just saw the tracking as that page was ope, I see a message "Not Delivered(RECEIVER NOT AVAILABLE-(CIR))" wherein i was home all day and my mobile was all day active, no network problem here but did not receive any calls.
If there is any problem from DTDC to send the courier on this day due to time constraint then they can update something else or atleast intimate the customer. Just marking this and getting out is not right. Now im unable to reach the customer care due to the time limit. I am not sure what is the response im going to get.

My consignment number is U21049778.
My parcel is not delivered. It's showing address incomplete or wrong even my address is totally complete and correct.
If this is the case can't you guys call at the given number and confirm the same... It contains some imp documents.
I hope my parcel will be delivered soon..
Address-:
Ankit Yadav, phone no- [protected]
Santosh Tower, FF, room no 101,
New sbi bank sikanderpur badha,
sikanderpur, sector 85,
Gurugram, HARYANA 122004
India

Dear Team,

I sent a courier from Hyderabad to Peddapalli Dist yesterday. Today I got a call from the NTPC DTDC courier office and they are asking to pick up the courier from their office as they won't deliver to my home address.

while submitting I didn't get any information from the Hyderabad courier while submitting, If your not delivering the courier to door steps why should we choose you as a server instead we can go through the post office or TSRTC cargo. This should be taken care of from now.

Tracking ID - H35091187

Thanks & Regards,
Sajid Mohammad
[protected]

Sir, my one important parcel is comming from Uttar Pradesh to Tamil nadu, trichy its is booked there on 21st dec it reaches in Chennai at 24th dec after that there wound not any update showing in it till 28th dec as trichy is only 4 hrs far from chennai, i due to some eargent reasons i need to go to rajsthan i want mt parcel as soon as possible please help
Consignment number - U19962995

They have delivered my courier to wrong address. even after reaching out to their customer service they are not giving proper response.my tracking id is K57914902

Hey, my parcel is missing. I had received the message for delivery on 15th November but when I track my order, it is showing successful delivered that There was available my duplicate signature. This is so disgusting.plz help me to find out my parcel.
Thank you.

I am waiting for my courier with d18706795 number since monday .I am home all day and mobile is also active. At 9:30 pm today they have updated status that not delivered - receiver not available . I am at home only still they have kept this status.not even responding if we should collect it from some place . This is very irresonsible behaviour.

Hi,

I had received a message on 20th Dec 2022 that my shipment D53239202 was out for delivery. But I didn't receive anything after waiting for whole day. When I checked the tracking website, to my surprise, thay had marked it as Delivered. I had tried to contact customer support but they disconnected the call multiple times after making me wait for 10-15 mins each time. I have raised an online complaint #4881895 as well for the case.

Kindly resolve this issue urgently and deliver my Shipment ASAP.

My AWB or consignment number that is D22608506 is showing no data available. Also my package was to get delivered on 20 December but still not delivered.

I am ganesa moorthi from Madurai booked a parcel to Palacode, Dharmapuri on[protected]. Next day the person from Palacode branch called me and that area is unserviceable and we will not deliver. (Poduthapatti village). When I inquired in the booking office Madurai and also in the DTDC Customer care they told that the area is Serviceable.

Later when I enquired the incharge in Palacode Office, he told that the area is serviceable only, but as it is a remote area (9km) we will not deliver. I will keep the parcel with me for three days and will return it.

Then I raised complaint with DTDC Customer Care, Now the parcel is on hold in the office for 5 days, First they updated the status as Receiver not available, Now they are updating the status as Receiver refused delivery.

If the area is unserviceable, they would have updated as No service Area in their website. Phone number of DTDC Palacode Branch :[protected]

Tracking page shows ..parcel out for delivery in the morning and couldn't attempt delivery in the evening, on 16/12/22. Today is 18/12/22, ie 3 days later it has still not been delivered. I have not left home at all despite important work as the parcel wad required urgently. Very disappointed . Please delivery immediately.