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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Mar 17, 2025

Complaints 11652

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1317

Unresolved

10335

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 17

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Why is my order still processed and forwarded to Taratala Master Franchisee hub. I see no further update/movement of my package beyond that...and I dont want to be delayed in recieving my documents. My career is at stake please help. The consignment number is I55897490...

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Why is my order still processed and forwarded to Taratala Master Franchisee hub. I see no further update/movement of my package beyond that...and I dont want to be delayed in recieving my documents. My career is at stake please help. The consignment number is I55897490....

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The Tracking shows that the FDM is prepared on 27th February. Now it's March 1st. Please look into this complaint. The Tracking ID is Z13309160...

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My dtdc consignment no - D58281540 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....

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Address: Naya Tola, Muzaffarpur ,Bihar,842001

My shipment with AWB No.-D56792650 has been in transit for 6 days, the tracker shows status as of 24th February, it's not updating and i have still not received my shipment.Please look into the query and get my shipment delivered asap....

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My consignment with tracing ID U60882307 is showing no data available.
I have raised a ticket in DTDC, yet no response came....

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Address: Banglore

I have booked a consignment from Vashali (UP) to Ponda Goa on 14 feb 2023 consignment number D19317151. On 16 feb it was processed from Vaishali to delhi and from Delhi Samalkha it was processed to panjim goa . On 20th it reached Verna ( Goa and tracking shows that it was misrouted to verna. Than I reached out to costumer care service of DTDC. They told me that my shipment is in panjim as per there system & will be delivered by 21st feb....

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Address: Bangalore, Karnataka, India

My DTDC tracking number is D57954989. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! All other couriers get delivered to this address easily. Please resolve my issue at the earliest...

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Address: M/S. LAKSHMI INTERNATIONAL Ground Floor G-10, No10 Elcanso Complex, Casa Major Road, CHENNAI, Tamil Nadu EGMORE 2 CHENNAI 600008 Phone: 7305770577 or

AWB: D27414377
My Shipment Was Damaged: The Parcel Received The Damaged The Outer Box And Inside Contents, Are Damaged. Franchisee Didn't Provide Insurance Though We Asked For It. Is This How Your Ground Staff Handles The Packages? Did I Pay To Damage My Aeroplane Parts And Give it to me in Damaged Condition? I Want Compensation Of RS.20, 000 Which Is The Aeroplane Parts Costs. For Proof, The Same Can Be Cross-Checked With The CCTV...

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I have made an Currior on 31st december hence it is still not delivered by dtdc currior i am continous taking follow up also it has showing delivered status on their site but the currior did not have delivered hence we need the currior back asap its urgent because the currior has some government confidential documents They are Saying they have hand over the documents to receiver but the ppd pdf is showing it has been given to other person/company...

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Address: Lucknow

Website: lkoshradha@gmail.com

My shipment is not yet delivered but still it's showing as delivered on the portal. Tracking number - D19869029 This is such a pathetic and highly unprofessional behaviour of the company. How can you even misguide your customer. I'm really worried about my shipment. It's really important for me. Where is my order, deliver it to me asap or else I have to report a complaint against the company in consumer court for misguiding and stealing my...

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I have booke a DTDC courier( TV) from Rajasthan to behrampur (Odisha)but the television was found broken when arrived due to mishandling. It costs around 40- 45k .
Now my concern is who will compensate for my losses.Could you please respond ? Its really a big loss for middle class person.
Even I raised my voice in FB and Twitter, filed a complaint and lastly talked with customer care 2 3 times but no proper response.
I'm...

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My name is Shubham jain and i want to submit a complaint regarding my courier which i have not recieved but when i tracked it on dtdc site it shows that courier has been delivered and recieved by security guard but there is no security guard at my home.I think something wrong has been done from your side.That is very poor service.please help me and give my courier to me. my tracking id is A93790383...

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Address: 201/1, Rajarhat main Rd, Dash Drone, Sukanta Pally, Rajarhat, Kolkata, West Bengal - 700136

The parcel is marked as delivered but I neither received a call from the delivery person nor received the parcel. I should at least have received a call from the delivery person before making a delivery. The product seems to be received by someone else whom we don't know. The details can be seen in the DTDC tracking using the tracking ID - U21953516. Delivery Worker name is Surajit Mukherjee...

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Address: Kota

To
Complaint Dept.
DTDC.

We are from Kota, Rajasthan

This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted...

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Address: Kota

To
Complaint Dept.
Team DTDC,

We are from Kota, Rajasthan

This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been...

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Address: A block jhilmil

My Courier no. T17299518 is not delivered. Tracking shipment history showing could not attempt. Its been 7 days ....

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My Painting reached in broken condition...

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I had booked a parcel on 6th feb and still its showing no data available
my docket number is D36270772. Its an urgent parcel so please do needful as its need to be delivered by tomorrow itself...

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Address: EXHIBHITION ROAD PATNA GARDANIBAG PATNA 801505

Consignment number- U21704935 has delivered on 4th feb and yet not delivered. It was redirect on 7th of feb. And the costumer service just saying keep on waiting. They are not replying properly as where is my order. I request you to please look into this matter and deliver it as early as possible....

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