[Resolved]  EaseMyTrip.com — Money debited No booking made for train ticket

I made a train ticket booking on 16th October at 10:35pm. My bank has confirmed that amount being credited to Easemytrip account. I'm yet to receive any form of acknowledgment or booking Id from this site. I have raised complaint with their customer care and yet to get a conclusive response.
Was this information helpful?
No (0)
Yes (3)
Oct 26, 2021
Complaint marked as Resolved 
The company support responded via email mentioning the ticket was not booked by irctc and a refund is initiated. I got the refund in 3 working days. thank you for your response.
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2021
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-A[protected]. So that we can assist you accordingly
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1311
    Pending
    308
    Resolved
    774
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information