[Resolved] EaseMyTrip.com — refund not received since 20 days (refund scam)

Muntazir72

from Mumbai, Maharashtra

Jan 2, 2019

Address: New Delhi, Delhi

Website: Www.easemytrip.com

My name is mohmad muntazer gabhrani

I had booked a ticket on ease my trip.com
Delhi to hongkong round trip for 24280 rs on 8th dec 2018

I cancelled this ticket on 13th dec 2018

I got known from custimer care that ur amount will credit in 7 to 10 working days

Since folllowing from 10th day now its up to more than 20 days when i call custimer care they say plz wait 2 days 2 days etc
...

No solutions from them

They sayng we had refunded but in my acvount not credited

Last they said thrre is a technical error...

U will get in 2 days but still no amount credited

I asked bank also thety said no amount credited

Please do needful

Refund amount 14180
Emt id is 54030842

Thanks and regards
Muntazir gabhrani
[protected]

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Feb 3, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

EaseMyTrip.com Customer Care's response Dear Sir,
We are sorry for the inconvenience caused to you. We would like to inform you that your refund has been processed from our end on 19th December only and the same must have credited into your source account. We request you to kindly check with your bank for the same with ARN number[protected] for your refund. Further, you can directly contact us on [protected] and we will assist you on priority.