| Address: Mumbai City, Maharashtra |
Dear sir, we work as a money transfer agent for easy bill ltd using yes bank money transfer service.. It has been seen that whatever funds we transfer to customer account using money transfer service never gets credited on time. We transfer funds by neft process which usually takes 2-3 hrs to credit the funds in the beneficiary account but here the funds gets delayed for more than 8-10 hrs normally .. The txn shows to as neft initailized since the time we process from our end but gets delayed alot.. Due to which we have to face the customers for delayed transfer and face difficulties to answer them on delayed transfers.. This never happens with any other companies operating in the market and this is the only problem with easybill ltd. Also the company had offered imps service for instant fund transfers but the option is disabled since more than a week and even the imps service doesn't work with this company.
Sir, if other companies providing imps and neft service with the same yes bank as primary bank they don't face such problems then why is this regular problem always occuring with easy bill ltd ???
I am attaching snapshot of the txns list with time of transfer and also pls note the time time of snapshot taken given below at the right corner of the page.
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