[Resolved] Easygotrip.com — Ticket booking through easygotrip.com : cheating.

bpd_dpr

from Delhi, Delhi

Dec 2, 2015

Address: Khordha, Odisha, 751013

Website: easygotrip.com

Sir, I had booked a ticket on easygotrip.com website, for 8th Dec. from DEL TO BBI on Indigo 6E-259 FLIGHT Which was scheduled to depart form Delhi 15:55 towards Bhubaneswar. Booking ID: PL[protected]PL on 02 Dec 2015. Booking Ref. No. ETSQMW013T AMOUNT DEDUCTED But PNR NOT CONFIRMED. Then easygotrip customer care, Support No. is not responding leaving a pre-recorded msg. "We will call u shortly". Repeatedly email has also no response. It is a humble request sir: 1. Pls. cancel this ticket before its confirmation. 2. And guide me how to get back the money deducted as easygotrip.com is not responding to any communication. Awaiting your earliest reply. swapna.[protected]@gmail.com Ph.[protected] [protected] [protected]

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Complaint marked as Resolved

Easy Go Trip customer support has been notified about the posted complaint.

Dec 03, 2015

Updated by bpd_dpr Sir, Today some person from easygotrip.com called me and informed your ticket will be canceled and money will be refunded as per rule.

I astonished on this type of reply.
When I came to know that ticket is going to be canceled, I booked another ticket on the same flight Indigo 6E-259
for the same date and time 8th Dec. from DEL TO BBI which is scheduled to depart form Delhi 15:55 towards Bhubaneswar.

But due to 1day delay and non response from the easygotrip.com, the price for same 3 nos. of passenger hiked Rs.2210/-
I paid Rs.2210/- extra which harassed me a lot.

Previous Ticket Price was Rs.11320/- Now it came to Rs.13530/-
And easygotrip.com saying the refund will be as per rule.
Even I have not received the mail from easygotrip.com till now.

Please consider the matter. and Full Ticket Amount Rs.11320/- + 2210/- extra amount I bear without any fult from my side or from GoIdigo Authority side, Due to Non-response and careless handling from easygotrip.com

The total amount 13350/- may please be refunded to my Account.

Regards,
Baikuntha Prasad Das
swapna.[protected]@gmail.com
Ph. [protected]
[protected]
[protected]

Verified Support

Dec 03, 2015

Easy Go Trip Customer Care's response Dear Respected Sir /Ma'am, Greetings from Easygotrip! We would like to inform you that the amount has been already reversed to your Easygotrip user account e-wallet which you can utilize for bookings. Thanks and Regards Vikram Sharma Support Team

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Comments

Easy Go Trip Customer Care

from Bengaluru, Karnataka

Dec 3, 2015

Verified Support

Dear Respected Sir /Ma'am,
Greetings from Easygotrip!
We would like to inform you that the amount has been already reversed to your Easygotrip user account e-wallet which you can utilize for bookings. Thanks and Regards
Vikram Sharma
Support Team
[protected]

bpd_dpr

from Delhi, Delhi

Dec 3, 2015

No, due to Non response from your side i suffered much.

I got harassed.

I could not know what to do, due to careless handling. I paid Rs.2210/- extra.

Pls. refund the total amount Rs.11320/- + 2210/- immediately from which account it has paid.

I will never transact further with u.

bpd_dpr

from Delhi, Delhi

Dec 3, 2015

No response from easygotrip.com till today.

I'm waiting for confirmation msg. that
the min. Amount Rs.13530/- is refunded to my Bank Account.

I don't want to keep my money in e-wallet of easygotrip.

Pls. refund the Total Amount including the amount i suffered for non-response of easygotrip.com

And give a confirmation mail on my swapna.[protected]@gmail.com that min. 13530/- amount has been refunded to my Bank A/c.

Otherwise I'll be compelled to force for Legal Action.

Awaiting your immediate response plz.

-BP Das