[Resolved]  Ecom Express — 499 RS fake cod parcel by Ecom express

I recieved a COD order on my Bengaluru address today, which I had not ordered at all. By mistake, I collected it and paid 499 for it, thinking it might be one of my other orders, but hadn't done COD. still I thought, because I had ordered some clothes from other websites, I thought I might have missed the payment, and might have done COD. It was a simple wasteful black plane piece of cloth inside the package.

To complaint, when I tried to call Ecom customer care, I didn't get any help. then I searched online, and found that, this type of fraud is happening now a days, as I can see in online complaints, which are mostly involving "Ecom express private limited".

Ecom is doing/ helping in fraud.
I will never ever trust any parcel from Ecom express. I lost rs 499. the point is the parcel might had been containing something else dangerous/something illigal too. This is very serious fraud done with the help of "Ecom express private limited".
I want my rs 499 back.
AWB no: [protected]

Anyone please help!!
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Sep 25, 2023
Complaint marked as Resolved 
no response. it was marked resolved, as soon as I filed the complaint. This consumer complaint website is also useless. only taking our data
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2023
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express!

Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved.

Regards,
Team Ecom Express
 
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