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Ecom Express Complaints & Reviews

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Updated: Jan 20, 2025
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Ecom Express reviews & complaints(6446)

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H
harshithav
from Hyderabad, Andhra Pradesh
Jan 20, 2025
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Delivery not received yet and OFD lock applied

Address: Four Square Elegant Block A, Road Number 5, Madhavapuri Hills, PJR Enclave, PJR Layout, Chanda Nagar, Miyapur, Telangana

Respected site,
My AWB no is[protected]
And my order was shipped on 10JAN and i didn't receive any call or the shipment was not brought to my address and I just received a message that you are not available during the delivery please reschedule your delivery. I rescheduled the delivery but there isn't any update. So, I have dialed to the number in queries section and I have rescheduled my delivery but when I checked the tracking...
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M
Mohammad asif sofi
from Badgam, Jammu and Kashmir
Jan 17, 2025
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Delivery related query

Address: 191111, Putlibagh, budgam

I order a product from flipkart, after one week i recieved message from Ecom express that product is out for delivery but when i call the delivery boy he told me sorry tommarow it will be delivered, but then i contact him again but not receive my call, After that i check my status it shows parcel RTO locked. I don't know why they do this thing even the distance was not too much. Kindly resolve my query Awb Number is [protected]...
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My parcel has been showing 'out for delivery' since 23rd December. The delivery boy has been saying every day that he will deliver it the next day, but he didn't deliver it even by yesterday evening and now he is not picking up the phone. And today morning it is showing 'attempt restricted ofd lock'. Please resolve the issue. I need that parcel urgently."...
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T
tanvi9
from Mumbai, Maharashtra
Dec 16, 2024
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Flipkart Shoes Return Pickup

Address: Ecom Express

My Campus shoes have not been picked up since a month despite 6-7 return requests which I have put on shopsy app. Every time I put return request which gets approved and cancelled within few hours. Ecom Express sends me sms that it will be picked up today and within few minutes it gets cancelled from Ecom Express. I want urgent refund and pickup done....
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J
Jatin chhoker
from Faridabad, Haryana
Sep 18, 2024
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My order is undelivered and ofd lock applied

Address: Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037

My order was out for delivery at 14 sep 2024 and till now undelivered and ofd lock applied delivery restricted deliver my product as soon as possible
Aw no =[protected]...
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A
agarwalrajiv2
Aug 8, 2024
Aug 8, 2024
This thread was updated on Aug 8, 2024
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Document not delivered

Address: satellite ahmedabad

We have not received our two documents 1. AWB NO.[protected] AND[protected]

no body came to deliver the document and return with note undeliverd...
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N
njaggava
from Vijayawada, Andhra Pradesh
Aug 7, 2024
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Ofd lock applied for PARK Plus

Address: W-1, Ravikiran Towers, Brindavan Colony, Vijayawada
Website: parkplus.com

OREDERED 0N 20TH JULY The INTIAL delivery date was 29TH JULY LATER 4TH AUG NOW 7TH AUG, but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order and awb is...
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G
gopikrishnap
Aug 2, 2024
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My delivery not delivered saying ofd lock applied

Not sure what the ofd lock is .. why it has to be held and no one are updating on what is the status, could you get my order delivered [protected]

why is this happening so frequently, what is the problem...
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I ordered a package worth 5K. I was promised delivery within a week.

No updated I kept on enquiring and every time they are just checking.

No responsibility at all.

Its been a month now and still the status is same. I dont know where the hell is my product and how will I get it now....
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P
Priyanka Parida15
Jul 13, 2024
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Delivery delayed- Priyanka Parida

I got a notification that my product is out for delivery today at 11 am, but then I get a message saying that “delivery attempted”, but I didn’t receive any delivery calls.
When I called them, the delivery executive was very rude and said he can’t deliver it today and he will only deliver it tomorrow.
He was extremely rude and he disconnected my call.
I need an immediate resolution on this and I want my product...
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S
Shamim Sikder
Jul 12, 2024
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Product was not delivered

Address: IIT Madras

I placed an order which was picked up on 28 June. On 4 July it reached my destination center but was not out for delivery. It was expected to be delivered on 8 July Now it shows that OFD Lock was Applied at my destination and then OFD Lock was Revoked at Mumbai. Why is this kind of thing happening? I want my package as soon as possible.

Details:
- Order Number: [protected]
- Order date: 28 June
- Shipping...
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S
Sageer11
Jul 6, 2024
Jul 6, 2024
This thread was updated on Jul 6, 2024
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Article not received yet

I'm Sageer ahmad from Kolkata garden reach road 700024
Delay to delivery item vide tracking no.
[protected]

Soni requested you to pls arrange the delivery as soon as possible from your side....
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S
Sehaj Bir Singh
Jul 5, 2024
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Non Delivery of item and the company is lying

My AWB no is[protected]. The product has reached Mohali where I am located on 2nd June. They showed the parcel is out of delivery but then suddenly stated that OTP was not generated, which is false because I received the OTP.

On 3rd I again was informed that the OTP has been generated the guy came to my house but he did not have the package with him. They lied by stating they couldn’t find my address

Again...
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S
Siri cool
from Hyderabad, Telangana
Jun 29, 2024
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issue with ofd lock on my order

Order id - 1490613
AWB - [protected]

Hi,
My order's status is currently OFD lock and has not been delivered. I have not received any calls or messages from the delivery person. This is the first time I have encountered this issue, despite being a frequent customer. Could you please look into this and resolve the issue as soon as possible?
Thanks....
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T
Tulika Rajawat
Jun 27, 2024
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Delayed delivery and lost the parcel

Address: Ecom Express, 10th Floor, Ambience Corporate Tower II, Ambience Island, Gurugram, Haryana 122002

I dont know what to say about this, my parcel has been stuck in their delivery house, i still did not get it, No one is calling me and telling me where my parcel is, kindly look for the issue asap....
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A
Akshat169
Jun 26, 2024
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Delayed order put into ofd lock

Address: T-656 a/5 gali no. 21 near hanuman mandir baljeet nagar new delhi 110008

Recently I ordered study material/modules from pw and it was supposed to be delivered to me within 3 to 5 days but at 11 June 2024 my order was out for delivery and the delivery man had called me but he wasn't able to deliver the product and made an excuse that I hadn't answered his calls so then he undelivered it later onwards I started getting messages from pw regarding my order that the delivery was attempted and that I refused it at the...
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M
MuskaanChhabra
Jun 25, 2024
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Product Undelivered (AWB-3305956016)

Address: N-5, Sri Niwas Puri, New Delhi-110065
Website: Meesho

My parcel has reached nearest ecom express hub since last 8 days but not delivered. Today it showed out for delivery but in a couple of hours status changed to undelivered. The courier delivery person refund that he had any parcel with my name.

AWB-[protected]...
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J
Johnson080805
from Salem, Tamil Nadu
Jun 22, 2024
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Not receiving the order

House number220/410 A 1, nuraiyakavundar Street, near solampallam bus stop, steel plant main road, Salem - 636005

I have ordered my product on jun 12 2024 and the delivery date was 22 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve...
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M
Mahesh17b
Jun 21, 2024
Jun 25, 2024
This thread was updated on Jun 25, 2024
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Product not delivered an customer care number not reachable

AWB. [protected]. I have courier parcel to chennai. its reached to Chennai 2 days back but still it's not delivered status is showing as Attempt Restricted-OFD Lock and OFD lock revoked. I have called customer care number but is switched off and not able to reach....
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S
Sa7si
from Madurai, Tamil Nadu
Jun 19, 2024
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RTO not completed

I have purchased a product from online store on 15/06/2024. I got the shipping details from online store and it is Ecom express. AWB no [protected]. When I checked status at any time it shows the product in bhiwandi processing center and it is returning to origin. Even after 5 days the status of order remaining same and it is not yet returned to the seller. I wish I could directly purchased from the seller by this time. In this era of fast...
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