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Ecom Express Customer Care Contacts

www.ecomexpress.in
1.8
Updated: Mar 11, 2025
Complaints
6459
Resolved
1266
Unresolved
5193
So far, so good. Ecom Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ecom Express will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3152
1489
+91 11 6659 8800
1326
893

Ecom Express Website


Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express Social Media

Ecom Express

Ecom Express Working Hours

Monday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Wednesday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Friday 09:00 am - 09:00 pm
Saturday 09:00 am - 09:00 pm
Sunday 09:00 am - 09:00 pm

Ecom Express Company Representatives

E
Ecom Express
Clothing, Shoes & Accessories
Ecom Express
Contacts

Ecom Express Overview

Latest complaint The parcel is undelivered has been filed on 11/03/2025. Latest Resolved No order delivery was resolved May 31, 2024. Ecom Express ranks as the #2 most complained about among Clothing, Shoes & Accessories .

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Ecom Express. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Featured stories

No delivery till now
Package still at delivery center after 7 days
Delivery delay Hyderabad recurring issue

Recently resolved complaints

View all complaints
Resolved
No order delivery
Resolved
ofd lock applied ecom express...
Resolved
Tracking no: 5848255735 closed without completing the return pick-up

Most useful reviews

415
Order return and refund
194
cancel an order
237
ofd lock applied

Recent Ecom Express reviews & complaints(6459)

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O
Om Meshram
Mar 11, 2025
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Ecom Express Customer Care
Service available

Ecomexpress — The parcel is undelivered

I have odered earpods from croma and it has been messaged to me that on 11april i will get my parcel and it has come to the nearest store and it has been showed that the parcel is out for delivery and i was waiting when the parcel will come at 16.40pm i got message that your parcel is undelivered at that time only i conatct to the phone number given below but it was showing that not reachable and i mailed also at company but no response has...
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Shaswatshah
Feb 20, 2025
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Ecom Express Customer Care
Service available

Ecom Express — Delay delivery of product

I have ordered a green aeropress and was supposed to receive that on 13 feb and now it’s been more than 7 days and the customer care of ecom express, there’s no one to receive any call or anything . Ecom Tracking Id - [protected]

Please look into the issue,...
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A
Arno2604
Feb 1, 2025
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Ecom Express Customer Care
Service available

Ecom Express — non-delivery of order despite being marked as delivered

I am writing to express my concern regarding an issue with my recent order (Order Number:[protected] placed on Amazon. According to the tracking details provided by Ecom Express (AWB: [protected]), my package was marked as delivered on January 26, 2025. However, I have not received the package, and the expected delivery date was listed as January 28, 2025.
No Contact Details About Final Delivery Point (Its Ecom Express Razole),...
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