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Ecom Express Customer Care Contacts

www.ecomexpress.in
1.8
Last updated Jun 3, 2024
Complaints
6413
Resolved
1264
Unresolved
5149
So far so good - The company responded to our notifications and is working on resolving complaints.
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Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3137
1469
+91 11 6659 8800
1320
885

Ecom Express Website


Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express Social Media

Ecom Express

Ecom Express Working Hours

Monday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Wednesday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Friday 09:00 am - 09:00 pm
Saturday 09:00 am - 09:00 pm
Sunday 09:00 am - 09:00 pm

Ecom Express Company Representatives

E
Ecom Express
Clothing, Shoes & Accessories
Ecom Express

Ecom Express Overview

Latest complaint order not delivered and now under ofd lock. company not responding has been filed on 03/06/2024. Latest Resolved No order delivery was resolved May 31, 2024. Ecom Express ranks as the #2 most complained about among Clothing, Shoes & Accessories .

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Ecom Express. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent Ecom Express reviews & complaints(6413)

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Shubh Guwalani
Jun 3, 2024
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Ecom Express Customer Care
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Ecom Express — order not delivered and now under ofd lock. company not responding

My order with AWB [protected] was not delivered and now it's showing under OFD lock on the tracking link and when I try to contact company's customer care IVR I register the option to attempt delivery again but there has been no attempts neither am I updated on what I can do to receive my order...
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Shahjahan Mondal
Jun 1, 2024
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Ecom Express Customer Care
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Ecom Express — OFD lock intentionally and misbehaved by delivery boy

I wish to complain against delivery boy and Ecom express

I am complaining about my parcel which is undelivered since last 3 days and misbehaving

I was supposed to receive my parcel on 30/05/2024 however when I called delivery boy on 30/05/2024 about my parcel and when it will be delivered, he said I will deliver at 4pm then I requested I will be not available that time, He said I will reschedule for 31/05/2024...
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S.singh rajput
May 31, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Ecom Express Customer Care
Service available

Ecom Express — No order delivery

Awb no. [protected] my package hasn't been delivered yet its been 2 days. Its delivery date was 29 may 2024. There was no call from delivery agent. Then next it show delivery date 30 may 2024. But it was not delivered yet. I had called the delivery agent he said i didn't picked up the call but in reality i got no call from their side. Then he said he will delivered it today but no delivery has been done yet and now he is not picking up my...
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