Ecom Express — Clothes

Anitha01

from Bengaluru, Karnataka

Jul 12, 2016

Address: 560026

Hi Team,

I have booked products through myntra, i recieved my first order on 11th july, whereas i didnt get call for the second one but they have sent message stating that 1st attempt has been made, without even reaching how can they tell attempt has been made.
How come I have received call for the first one and not for the second one.

Tracking No:[protected].

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Ecom Express Customer Care's response Dear Anitha,

Greetings from Ecom Express

Thank you for writing to us. With reference to your query regarding the said order, wanted to inform you that the AWB/Tracking number you provided was incorrect. Request you to kindly cross-check the tracking number with the shopping portal for us to assist you.

Regards,

Team Ecom Express

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Comments

Samriddhi Singh

Sep 18, 2021

Hey !
Today I got my parcel from Western wear website . But the thing is that I asked for a white colour of dress but I got purple one . So, I wanted it to exchanged .I am trying to get connected with the website and wanted to tell them my issue but they are not replying .
So, plz check it once out otherwise I have to take action against them

Ecom Express Customer Care's response, Sep 29, 2021

Verified Support

Dear Samriddhi,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express