Ecom Express — Complaint about the delivery person.

Address: Bangalore, Karnataka

Website: www.flipkart.com

I am writing this mail to lodge a complaint about the delivery person who was in charge of delivering my shipment order number OD[protected].

The delivery personal from the agency ECOM Express named Srinivasalu was in charge of delivering the product I had ordered for. He contacted me over the phone asking about the delivery address and demanded me to meet him at a particular point and that he cannot come deliver it to my address due to some personal issue of his. And finally after many phone calls he finally came to my address. As soon as he came I could see that he was very well drunk and he without even showing me the product demanded me for money. When I asked him to show the product, he demanded for the money and told he won't show me the product unless I pay him first. When I told him I can't give him the money blindly without even being sure if he is actually the delivery person since he didn't have anything in his hand, he started shouting and verbally abusing me and finally I shut my door at him and even then he continued abusing and he finally left.

Dicson Joseph

I would request you to kindly take necessary actions against delivery people like such because this is a very bad experience and the name of your company is at stake due to delivery agencies like this.

Thank You.