Comments
Worst courier service i have ever come across in my life. Had placed an order from Jabong and it was supposed to get delivered on 15th May but till date i have received. Moreover the contact numbers provided by delhi office of surat branch are not at all responsive to attend customer calls and give proper information. They either dont pick up calls and if at all they pick up then they excuse from answering. Delhi office customer care says that at surat they do not have anyone to deliver couriers and i should go and collect myself. Still i ahve no status of my courier. Pathetic courier service and ridiculous executives at Delhi H.O. as well as at Surat.
Reply
Dear Dharmisha,
Can you please share your order number with me so that I may investigate the case and get back to you?
We value our customers a lot and their satisfaction is our first priority.
Regards,
Anvesha.
Can you please share your order number with me so that I may investigate the case and get back to you?
We value our customers a lot and their satisfaction is our first priority.
Regards,
Anvesha.
Finally after talking to jabong customer complain executive, finally it got delivered on 21st May.
But definitely i have wasted around 50rs behind giving calls to jabong customer service and courier company and next time i will definitely think for alternative shopping site.
But definitely i have wasted around 50rs behind giving calls to jabong customer service and courier company and next time i will definitely think for alternative shopping site.
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
