Ecom Express — Delay in receiving the product

Ecom Express — Delay in receiving the product

J Justink from Powai, Maharashtra Dec 5, 2020

I had ordered samsung galaxy M31 in Amazon. The ECOM EXPRESS, has not yet delevired the product to me at the delivery date which was yesterday. I didn't get any call from concerned delivery agent. But status show that customer is unavailable Please take necessary steps, since i need that product immediately, when i track the item it shows that customer is not available how can you say like that without contacting me.. . The order is not yet delivered to me. Kindly do the needful Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 08, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Ramen Team Ecom Express
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Justink

from Powai, Maharashtra

Dec 5, 2020

It is the ECOM EXPRESS MALAPPALLY. Kindly contact them

Ecom Express Customer Care's response, Dec 8, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

Regards,
Ramen
Team Ecom Express