Ecom Express — Delivery not recieved

Yashika Bhouriwal

Nov 3, 2020

Address: Gurgaon

AWB :
The delivery was supposed to be here on 28th oct 2020. The delivery boy did not call me on that day and neither did he showed up on my address and in tracking it shows "customer refused to accept". I didn't recive any call or the shipmemt was not brought to my address and it has been 6 days that my order is in ofd lock.. No action has been taken yet and kindly look through my problem as I need it in urgency.
The delivery was supposed to be here on 28th oct 2020. The delivery boy did not call me on that day and neither did he showed up on my address and in tracking it shows "customer refused to accept". I didn't recive any call or the shipmemt was not brought to my address and it has been 6 days that my order is in ofd lock.. No action has been taken yet and kindly look through my problem as I need it in urgency.

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express