Ecom Express — Ecom service is worst in our town

AWB NO :-[protected]
I ORDER AN ITEM ON FIRSTCRY.COMWHICH IS GOING TO DELIVER BY ECOM SERVICE PARTNER (in Sri DUNGARGARH, 331803 BIKANER. Rajasthan) I called him when he is going to deliver the parcel but he said in the evening .in the evening he call me to deliver nd I give him the proper location . He know the ADRESS also, he then send message he don’t find ADRESS, the deliver boy of ECOM express is a liar and not want to do his work properly take strict action . I need the product urgent