Ecom Express — F&D portable laptop speaker

I just ordered the above product from Flipkart on 16th October 2020. So it's been about a month. There is no update of my product. Every day I will get a message that your order was assigned to a courier partner. But actually the tracking number also was unable to track. (FDSP[protected]). The item has no movement it's still stagnant at Bengaluru HNP ECom Hub.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2020
Ecom Express Customer Care's response
Dear Sir,

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
 
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