Ecom Express — I want my parcel !!!!

Juman Sarma

Oct 24, 2021

Address:

Hatigaon , Guwahati ,Assam ,India

On 28th Oct I ordered a product but till now I have not received my order and now it's close to one month . On 14th Oct there was a single delivery attempt but unfortunately I was not home so I told to reattempt delivery on 16th Oct . Now it has been more than a week that I have not received my parcel . The delivery boy didn't even contacted me nor tried to deliver my parcel . Now the tracking status shows RTO Initiated ... Wtf a month waiting for my parcel and now it's being returned to origin ?!?! I want my parcel anyhow and should not return back . Atleast you should try to deliver 3 attempts but that also didn't happen . Worst service ever . I am really disappointed . If this ecomexpress really have any kind of responsibility towards the customers then deliver my product by today or tomorrow anyhow and should not return back .
My AWB - [protected]
Tracking ID[protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Juman,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express