Ecom Express — My prepaid order not delivered but delivery not update its delivery

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Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update deliverey

I called ecomexpress customer care n raised complaint two times but no use no response
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Ecom Express customer support has been notified about the posted complaint.
Nov 27, 2020
Updated by Swati Mudunuri
Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update deliverey

I called ecomexpress customer care n raised complaint two times but no use no response
Nov 27, 2020
Updated by Swati Mudunuri
Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update deliverey

I called ecomexpress customer care n raised complaint two times but no use no response
Nov 27, 2020
Updated by Swati Mudunuri
Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update deliverey

I called ecomexpress customer care n raised complaint two times but no use no response
Nov 27, 2020
Updated by Swati Mudunuri
Awb[protected]

Its not delivered to my address n I didn't get call from delivery service n he update delivered

I called ecomexpress customer care n raised complaint two times but no use no response
Verified Support
Dec 02, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Ramen
Team Ecom Express
Verified Support
Dec 14, 2020
Ecom Express Customer Care's response
Dear Mam,

Greetings

Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.

Regards,
Ramen
Ecom Express Team
 
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