Ecom Express — No updates on my order, stuck in \"in transit\"

Ecom Express — No updates on my order, stuck in "in transit"

S Sonianurag from KHAGARIA, Bihar Apr 19, 2023 Apr 20, 2023 This thread was updated on Apr 20, 2023

I had ordered my books from PHYSICSWALLAH. The last update was on 15/04/23 'in transit'. It's been 4 days since it's stuck in 'in transit. I have tried calling the customer care but was always a recorded message. Please resolve this issue ASAP! +0 photos Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Apr 20, 2023

Verified Support

Dear Sonianurag,

Greetings From Ecom Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed while in transit. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,
Team Ecom Express