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Ecom Express

Ecom Express — non delivered product

I had placed an order on myntra on 3rd october. The order was out of delivery on 11th october, but till now (14th october) product is not delivered to me. Awb[protected]. I had placed that order during sale time, so it cost me less, moreover i used a 200rs coupon for this. So if the product is un delivered my coupon will be lost, which i can use for my further order. So please look into the matter and solve this matter as soon as possible.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
 
13 Comments

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Comments

My order id PO[protected]
My shipment estimate time of deliver date[protected] to[protected], but showing out for delivery today[protected]. I am happy to seeing this. Today evening when i am going to seeing my update i am totally disapointed to see faied to delivery. Why ?
Please deliver my shipment with in 2 days.

Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

With reference to your query regarding the AWB number 8554292392, as per our records the said shipment has been delivered on 13th October at the registered address.

Regards,
Team ECOM Express
I have booked a phone backcover and acer mobile battery via flipkart..I received message showing product out for delivery.. nobody contacted or not abled to contact them.. very poor service and I need my products as earlier as possible

Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
It's about [protected]. It's already delivered but status is showing "Shipment RTO Lock". Please update it.

Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from Ecom Express.

We apologize for the inconvenience caused. We are coordinating with our concern team to get your issue resolved at earliest.

Regards
Ecom Express
Ecom Express Customer Care's response, Nov 20, 2019
Verified Support
Dear Mam,

Greetings from ECOM Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records the said shipment is undelivered. Request you to kindly contact your shopping portal for further assistance.

Regards,
Team ECOM Express
I have ordered a product in myntra and for the last three days it is showing pickup rescheduled please help! I have attached the screenshot

Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with our concerned team and get this expedited and shall keep you updated on the same.

We regret for the inconvenience caused to you due to the delay in delivery of this shipment.

Regards,
Team ECOM Express
Your service service is very poor.. They are not providing parcel on time.. Still my order no:SO[protected] and track no- [protected] is pending.. Already your shipment date cross..

Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

Regards,
Team ECOM Express
Delivery boy not attempted cal but he rejected my order Please provide my order on important
Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Sir AAP k delivery boy ne mere Ko galat parsal deliver Kiya h.
Delivery boy ka contact no
[protected]
Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Yea phone hahi chaheye humne efone x ko Layne kleye online shop keya dusara phone aaya esleye hum Return karna chahatahu
Reply
Mohammad Sadique Usman's reply, Oct 9, 2019
Take soon my complaint and change my phone
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
My oder number is [protected]. I didnt get my oder deliverd. But they sent a message saying the oder has been delivered. How can they send a delivered message without actually delivering. The ecom express really has a pathetic service. They dont even have a proper customer care service.
Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number 2528067093, as per our records the said shipment has been delivered on 7 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Dear sir
My package of 3 casual shirts order number TSSS[protected] OF AMONUT 1099 BY ECOM EXPRESS courier AWB NO. [protected] is not comfortable and it have some faults.
It is request to you please take my package return.
Thanks and regards
Mr. Shyam sunder
Ph. No. [protected]
Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
I have ordered 9 items from Mynthra and their courier partners were Ecom.
All the items they returned from VADAKARA, Calicut without making a single call.
AWR: [protected]
Reply
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir/Mam,

Greetings from ECOM Express

With the reference to your query regarding the AWB number 2525045396, pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express
My order has reached delivery centre near me before 3 days and it is not delivered yet I need it urgently please solve this issue i have attached the screenshot for AWB number

Reply
My product has not been picked from last one month.

Reply
priya samkaria's reply, Oct 14, 2019
product is not picked

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