Ecom Express — Non delivery o[censored]rgent shipment

Jayshah2007

from THANE, Maharashtra

Sep 13, 2023

Address: THANE

Website: www.ecomexpress.in

I would like to inform that my shipment of books picked up by e-com express from noida vide awb no.[protected] on 03.06.23
has reached at their thane delivery centre on 06.09.23 as per their tracking.

But it is still not delivered at my thane address & i fail to understand the delay.

Not able to talk with any customer service executive on their helpline no & very pathetic service for a courier firm dealing with urgent shipments.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Sep 15, 2023

Verified Support

Dear Jayshah,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express