Ecom Express — Not receiving my product till now

Ecom Express — Not receiving my product till now

H Humayun Dewan Nov 4, 2020

I ordered a product on 29.10.2020 and it's delivery date was 4th November, 2020. But I am sorry to say that till now I have not received the product. My experience in this matter is very painful. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
3 Comments	Share
Submit Close

Related Ecom Express reviews

View all 6434 Ecom Express Reviews

Comments

Humayun Dewan

Nov 6, 2020

It is shown that the product is now near my home. Earlier it came here and went back. I don't know the reason. Now if I get the contact information I can collect my product from its present address.

Ecom Express Customer Care's response, Nov 18, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

Regards,
Ramen
Team Ecom Express

Humayun Dewan

Nov 11, 2020

The product is at the same place at Sankrail hub for last 4days. No movement. Have you really intention to deliver the product?

Humayun Dewan

Nov 12, 2020

Today is 12th November but the product is at the same place for last 6days. No movement. I don't know when I will get it. They failed to deliver the product in stipulated time twice. But no contact with me made so far.