Ecom Express — Return product pick up but pick up status is not completed by delivery partner .. logistics updates wrong details

Address: Modasa city

Ji me reseller hu ..meesho me se mene apnne customer k liye women kurta with plazzo product order kiya tha..lekin cusomer ko duppata shame nahi laga to mne return ki request ki..return request accept ki gai ...aur pick up ke liye ecom Express ko higher kiya gaya...lekin delivery partners ne meri request 15 bar reject ki purticular times refuse kar di gai...aur purticular times refuse kar di ..aur unki vajah se mera return policy time over ho gaya..phir mene meesho me complaint kar ke meri request phir se approve karvai..unhone phir refuse kar di..mene phir meesho me complaint ki aur phir se request dali..phir mene apne contact ke vajah se ecom Express ke exucative ka no. Dhundha...phir mnee use call kiya..aur kaha ki bhai parcel lene kyu nahi jate aap...to unhone kaha hamari ofc se 2 se 3 km dur hai..aur hame company petrol nahi deti..isliye ham bar bar request cancel kar rahe the...phir me khud jake vo.parcel leke aai aur us exucative ko diya...aur had to tab ho gai..jab usne pick up kar liya..phir bhi ecom Express vale ne pick complete ka status nahi dala...phir mene meesho customer care me phone kiya to vo log bol rahe hai delivery partner ne status nahi dala...aur ecom Express k gatiya service ki vajah se muje ab tak refund nahi mila...mera order I'd 75849674 hai...
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Ecom Express customer support has been notified about the posted complaint.
Nov 05, 2020
Updated by Alizah Collection
Pls give me my refund
 
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